Outreach Sales Execution Platform
OutreachExternal reviews
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SDR
What do you like best about the product?
Ability to customize the first step of sequences.
What do you dislike about the product?
Not really sure, nothing? Love the service.
What problems is the product solving and how is that benefiting you?
The ability to be organized with follow ups.
Recommendations to others considering the product:
Use it - but make sure to follow email opens.
User Friendly
What do you like best about the product?
I love how a team can collaborate through this tool so easily by sharing templates and sequences. The Outreach Everywhere side tab is also easy for me to work seamlessly between Outreach and SF.
What do you dislike about the product?
Some issues of contacts or SF activity not connecting, but nothing major.
What problems is the product solving and how is that benefiting you?
Sales outreach and reminders. Helps to stay organized and move prospects through the sales cyce.
Good for the most part
What do you like best about the product?
The organization and constant reminders. Keeps you on top of your day to day tasks.
What do you dislike about the product?
Glitchy at times. For the most part support is great, but often times glitchy for calls.
What problems is the product solving and how is that benefiting you?
Realized that things fall through the cracks and outreach helps you stay on top of your tasks
quick and easy to reach the masses
What do you like best about the product?
setting up sequences for a better tailored campaign
What do you dislike about the product?
have trouble making sure sequences are not sent on weekends
What problems is the product solving and how is that benefiting you?
reaching more people with specific material
Great for managing your outbound
What do you like best about the product?
the ease of use and ability to manage all of the prospects in one place.
What do you dislike about the product?
some of the integrations with salesforce are complex to configure
What problems is the product solving and how is that benefiting you?
outbound prospecting
Good work
What do you like best about the product?
being able to record calls while using my cellphone
What do you dislike about the product?
it can freeze up and is sometimes difficult to send out email campaigns
What problems is the product solving and how is that benefiting you?
being able to share data and call feedback in a scaleable way with my team
Outreach-Your personal assistant
What do you like best about the product?
I think Outreach is great for keeping track of tasks you have to do. Everyday it will tell you what specific task is due...whether it be an email, or a phone call. It also sends emails for you automatically, which is a huge time saver. It really lessens the manual work load for my day. I mainly take advantage of the Sequence feature which keeps tracks of all my prospects and sends them emails on specific days I choose. It's super organized.
What do you dislike about the product?
For the most part, Outreach is pretty simple to use. However, there are a few things here and there that I have to google how to do. For example, in a sequence, if I want my prospects to get their second email at a specific time, I cant just choose 'send this email at 6pm EST'. I have to go back into my settings and create a whole new sequence schedule. Other than that, I don't really have any problems with it.
What problems is the product solving and how is that benefiting you?
Outreach keeps tracks of everything I have to each work day. Without it, I would have a million post-it notes on my desk telling me to call these people, and email so and so at these specific days and times. Outreach keeps everything neat and organized and alerts me of when I'm supposed to do things. I love the automated email feature, especially due to the amount of emails I send every week, I couldn't imagine having to manually do those. Outreach also assist me in customer response and retention rates and gives me percentages at the end of each week to track my progress which is super helpful.
outreach review
What do you like best about the product?
Bulk compose, sequences, tracking email opens
What do you dislike about the product?
Sometimes im not sure if the person i send the email to opened it or it was forward on and they opened it
What problems is the product solving and how is that benefiting you?
Sequenced emails, knowing who is view my content helps big time with knowing who to reach out to
Enabling our reps to become task masters
What do you like best about the product?
End users can become task masters using Outreach to prioritize their time so that they are prospecting as efficiently as possible. The team can spend focussed time identifying who they want to target and then execute and iterate for best results.
What do you dislike about the product?
Their voice solution still needs some work. Love that it is consolidated into one platform, but missing some basic requirements that make it competitive in the market (mobile app, texting from your phone and not the app, etc.)
What problems is the product solving and how is that benefiting you?
Executing on personalized value driven communicate with prospects via email, phone, and social channels.
SDR experience with outreach
What do you like best about the product?
I like that you can create organized sequences in outreach that you can import contacts into. I also like that it puts the leads into a task list to keep you organized and on task. Also the high priority email opens are moved to the top which is great.
What do you dislike about the product?
I dislike that it can be hard to keep up with the tasks if you are an SDR, mine seem to get way out of control. I also dislike that leads created in my salesforce system before my company got outreach a few months, cannot sync to the outreach platform which is an issue for my day to day.
What problems is the product solving and how is that benefiting you?
Outreach is hoping to solve with keeping follow ups organized but i feel like i always have hundreds of tasks because i add so many people to email. I realized the value of the sequence tool.
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