I use the solution in my company more for collaboration amongst different teams and for coordinating and having virtual calls and meetings.
TeamViewer for Frontline workers
TeamViewerExternal reviews
76 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Easy to use and offers a good UI to users
What is our primary use case?
What is most valuable?
The solution's most valuable feature is that the tool functions like a normal chat application. It is easy to use and has a pretty good UI.
What needs improvement?
Considering the earlier versions of the product, I think TeamViewer used to slow down the systems. Lately, I don't know if the problem still exists.
For how long have I used the solution?
I have been using TeamViewer for more than a year.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
I believe that more than 700 to 800 users in my company use the product.
The product is regularly used in my company.
How was the initial setup?
The product's initial setup phase is very straightforward and simple.
The product is out of the box, so it is pre-installed on our company's systems.
What other advice do I have?
In terms of the product's security features, the solution allows you to have team meetings, and you can also use it for remote access and screen-sharing capabilities. TeamViewer is typically like any other team collaboration software.
I recommend the product to others since it is a good product for collaboration purposes.
There are no connectivity challenges associated with the product.
In terms of benefits, I would say that it is a good tool for collaboration, productivity, and virtual work as it saves a lot of commute time for the employees.
I rate the tool a nine out of ten.
Good to for accessing others systems remotely
What do you like best about the product?
That i can access anytime with no interfere accessing computer and others acreen and i can do job done
What do you dislike about the product?
Requires code and installation. This needs upgrade to better feature when sharing screen
What problems is the product solving and how is that benefiting you?
Assist other computer screen and enters remotely
Life saviour in the hybrid work culture
What do you like best about the product?
It's too quick to connect with the remote device. It's easier to connect either with Laptop or Mobile device that helps with on the go.
Setting up was super easy. Few clicks and not much of fuss.
Better image quality and easier to identify.
Setting up was super easy. Few clicks and not much of fuss.
Better image quality and easier to identify.
What do you dislike about the product?
For additional add ons and integration we would need to pay more.
Reporting is little complex
Reporting is little complex
What problems is the product solving and how is that benefiting you?
We are a hybrid model post covid. It's really easy to connect with the remote devices.
It's super easy to guide the users with the annotations and free hand-drawing features. It saves a lot of our time in assisting our customers to resolve their queries quick.
Our SLAs have improved massively and the headache of guiding users on how to connect to the remote device has been vanished with the one click session request.
It's super easy to guide the users with the annotations and free hand-drawing features. It saves a lot of our time in assisting our customers to resolve their queries quick.
Our SLAs have improved massively and the headache of guiding users on how to connect to the remote device has been vanished with the one click session request.
Used to provide assistance or collaborate on a machine
What do you like best about the product?
It allows you to quickly and securely connect to another PC and take control of it
What do you dislike about the product?
Nothing in particular, the program si complete and usefill.
What problems is the product solving and how is that benefiting you?
It allowed me to provide IT assistance remotely, and to always complete remote paperwork together.
The best Remote Support Tool
What do you like best about the product?
I like the best the real-time remote assistance option. It allows for immediate support and troubleshooting without the need for physical presence.
What do you dislike about the product?
Remote access involves the transmission of personal data, which may raise security and privacy issues. This functionality must be developed under the aspect of high-performance and very adequate security.
What problems is the product solving and how is that benefiting you?
It helps to provide the customer with high support service and makes the customer happy.
Smoothness of application
What do you like best about the product?
There is a lot of things I like about about Teamviewer but the if I talk about any particular thing so i will definetly talk about the frequency of the application as in there are very less glitches in netwroking as compare to other applications.
What do you dislike about the product?
I think,it can come with more side helping tools and features
What problems is the product solving and how is that benefiting you?
I am in a company where i have to work with the IT support team and the branches of my office are scattered in a lot of cities in different states so whenever anyone in my co worker or anyone faces any issues related to IT kind of stuff and if the are in other place and I am not able to go to their place, in these kind of situations I always use TeaamViewerwhich is very useful in this situation as it becomes very easy to understand their problems and tell them the right solution according to the solution which I can see and understand clearly
Amazing tool to use in remote positions
What do you like best about the product?
Its super easy to use & very helpful in this remote working enviromnet to provide support to each other.
What do you dislike about the product?
Sometimes it just bails into working but otherwise no complaints
What problems is the product solving and how is that benefiting you?
in this new era of remote working, TeamViewer Assist AR has been really helpful in providing the support, either its from IT, other departments, even with colleagues.
Made life easy- a game changer
What do you like best about the product?
real-time collaborations, efficient problem-solving, and cross-platform compatibility.
What do you dislike about the product?
cost, accessibility, lacks enhanced AR features
What problems is the product solving and how is that benefiting you?
onboard new employees, employee support and assistance, remote interviews and assessments, compliance and policy guidelines
Fix problems remotely using Augmented Reality!
What do you like best about the product?
The following two features provide much convenience in the remote support phase.
3D Product Visualization
object recognition
3D Product Visualization
object recognition
What do you dislike about the product?
* The app crashes frequently.
* Screen sharing drops after 10 seconds, making it impossible to help someone
* Screen sharing drops after 10 seconds, making it impossible to help someone
What problems is the product solving and how is that benefiting you?
The biggest feature of teamviewer-assist-ar is that we save time and personnel because it provides remote guidance. In addition, it quickly solves the problems of the personnel in the field thanks to remote 3D video support. It provides faster communication between the end user and the technician.
Streamlining Remote Assistance with TeamViewer Assist AR
What do you like best about the product?
TeamViewer Assist AR's AR features are impressive. The ability to overlay virtual markers onto real-world objects is useful for providing clear guidance. However, some calibration issues were experienced, impacting accuracy.
What do you dislike about the product?
Occasional performance lags and Calibration issues affecting AR accuracy.
What problems is the product solving and how is that benefiting you?
TeamViewer Assist AR is a game-changer for remote assistance, particularly for businesses seeking more efficient and secure support options. It does have some areas that need improvement, but its potential is clear.
showing 11 - 20