Notion
NotionExternal reviews
9,217 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Highly Customizable, great for scaling a company with client facing work and process documentation
What do you like best about the product?
I love how customizable it is, how easy it is to find example templates that you can build off of and how I can structure things anyway I like to work best for our team. I also find it so easy to be able to interconnect systems, links and workflows.
What do you dislike about the product?
I dislike that it seems to take up so much bandwidth that it constantly slows my computer down while using. I am unable (but need to) share screen on notion and while on a video meeting often and my comptuer always has issues with that. Note: I am on a Macbook Pro with M3 chip and have high-speed internet. I also wish it has more automation capabilities
What problems is the product solving and how is that benefiting you?
Resource hubs. Creating processes for a rapidly scaling business that supports growth such as: onboarding templates and hubs and workflows, SOP creation, Hubs for various team, project intake and shared client portals. It works well for our client facing business.
Time-Saving Meeting Notes Drafting Made Easy
What do you like best about the product?
it help draft meeting notes and time saving from me writing the meeting notes.
What do you dislike about the product?
its hard to navigate within the notion app.
What problems is the product solving and how is that benefiting you?
Notion help save time for me from taking notes during the meetings.
Fully Customizable Solution for Client Database
What do you like best about the product?
I like the organization of Notion and the ability to completely customize it to your needs. It is easy to pull up and start inputting information.
What do you dislike about the product?
The customization could be a little more simplified. It feels difficult to ensure everything is connected properly into a useful database.
What problems is the product solving and how is that benefiting you?
Notion is supporting us with developing a client database that houses both ongoing notes and information about individual clients.
Notion AI: Streamlined Project Management, Lingering Database Glitches
What do you like best about the product?
Notion AI has quickly become one of my most valuable additions to my daily workflow. It feels less generic of an AI tool and more like a workspace support, being able to summarize messy notes, create pages, and align meeting notes and pieces, which has been really useful and helpful. What stands out most for me is having it collect different pages throughout our very complex workspace, which has over five years' worth of documentation and notes. This feature helps us streamline finding single sources of truth. I also like how it helps especially with cross-functional teams or complex projects to create spaces and collect information. The meeting notes AI transcript and summary feature have been huge for meetings, allowing users to participate without the need to take notes manually. Additionally, I've heard positive things about Notion's support, which has been really helpful with any questions or understanding. One person on our team has built great onboarding tools for us, and Notion supports those for new members.
What do you dislike about the product?
Some other pieces like database management for our larger databases can be problematic. We do central task management and our meetings and events in one database, and with five years worth of information, even archiving it, we sometimes notice lag or issues with loading due to it searching and trying to find things. The integration with Jira has been a bit more difficult, trying to get views and sources of truth in both places.
What problems is the product solving and how is that benefiting you?
Notion solves the problem of a single source of truth for documentation and company SOPs. It greatly aids in organizing complex workspaces, summarizing notes, aligning meetings, and collecting pages, streamlining workflows and enhancing productivity, especially for cross-functional teams and complex projects.
Sleek UI and AI
What do you like best about the product?
The sleek UI and the generative AI features in-line. "Nosy" is also very helpful as a proofreader for my written work. I also love the AI meeting notes feature and use it frequently. Hope it is available in browser soon as that is the only reason I open the desktop version.
What do you dislike about the product?
Due to the overly affirming nature of most AI language models (and especially ChatGPT), the AI search agent has a tendency to give inaccurate answers because it so badly wants to please the user. We also had a rough time migrating our knowledge articles from Salesforce into Notion, we had to complete a ton of manual work following to clean up the formatting of all articles and bring over missing content from many.
What problems is the product solving and how is that benefiting you?
The primary reason our company moved to Notion is for the AI-powered search feature to make company resources much more accessible even while pulling tons of contents into it from multiple preexisting, disparate platforms.
Versatile Tool with a Steep Learning Curve
What do you like best about the product?
I really like the tables and page functions in Notion. They operate as a functionality feature, allowing me to have a page within a page, a database, and a document system all in one. It's also great for tracking with module systems, which I find very helpful. The page functions and features make it easy to keep data in a database and provide really easy access to our documentation. The ability to search, run tasks, and create a custom dashboard for any user on our team is incredibly useful.
What do you dislike about the product?
I think a lot of the things that weren't working are starting to be worked on, one was formulas and things of that nature. I do wish there was a little bit more custom layout, maybe. To be able to have things more vertical, rather than just fully horizontal. Very difficult. It's a big learning curve, but after you learn it, it becomes very simple.
What problems is the product solving and how is that benefiting you?
I use Notion for AI transcribing in meetings and tracking data points, solving my problem with organizing to-do lists and project information effectively.
Efficient Knowledge Base with Swift Search, Minor Lags in Page Tool
What do you like best about the product?
I use Notion every day for my work. I like how easy it is to search Notion pages and find the information you are looking for. My time is very valuable, so anytime I can quickly find information using Notion's search feature, it is incredibly helpful. Notion is the go-to knowledge center for our company. We previously used Confluence and switched to Notion for the expanded capabilities. The initial setup of Notion was 10/10 easy.
What do you dislike about the product?
I don't like that Notion's find in page tool often takes longer to load than the browser's find in page tool.
What problems is the product solving and how is that benefiting you?
Notion is our company's go-to knowledge center. I save time using Notion's search feature, which helps me quickly find the information I need.
Easy Search and Helpful AI That Boost Productivity
What do you like best about the product?
Ease of search, AI, integration with slack
What do you dislike about the product?
Difference in shortcuts and keys and functionality to known microsoft products
What problems is the product solving and how is that benefiting you?
Bringing together information from various places, AI using slack, notion, drive etc.
Perfect for Collaboration and Knowledge Management
What do you like best about the product?
I really like that I can add comments to documents and see others edit the document live in Notion. It serves as a central location for all of our company information and is very easy for collaborating on documents as a group and having living documents. The initial setup was very easy with no complaints.
What do you dislike about the product?
I feel like our documents just get abandoned over time. That might be more of a process issue at the company or a natural evolution of certain documents not being necessary though.
What problems is the product solving and how is that benefiting you?
Notion is a central location for all company information, easy for collaborating on documents as a group, and having living documents.
Notion’s UI and AI Summaries Make Runbooks and Documentation a Breeze
What do you like best about the product?
I enjoy the UI of notion and have been using the internal AI feature and summarizing features when writing runbooks and documentation for my team
What do you dislike about the product?
the search feature I believe can be improved when looking for specific documents, especially when a large organization is shared and lots of documents can be queried,
What problems is the product solving and how is that benefiting you?
Makes creating documention for other teams much easier and quicker so I can continue creating solutions and focus on upcoming work. It also makes paraphrasing other documents easier with key points without having to read a large document and waste time.
showing 1 - 10