Notion
NotionExternal reviews
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Enterprise Lite Subscription Feedback
What do you like best about the product?
I use this platform personally with a Business Pro subscription, and I also recommended it to my previous employer, encouraging them to switch over for their project management needs—which they were considering. In my current organization, we have fully implemented the platform, and it has become our main tool for organization, collaboration, and utilizing AI features. I am currently leading its implementation and am very satisfied with the results.
What do you dislike about the product?
One of the downsides I experienced was the difficulty in reaching a real person when initially contacting the company for business or enterprise-level support. Instead of being able to speak directly to someone or even be routed to a live chat through email, I was often directed elsewhere. Because the tool is so robust and comprehensive, I found it frustrating that there wasn’t an option for one-on-one technical support to help with building out and designing the workspace. Immediate solutions weren’t really available; instead, I was usually sent to tutorials or asked to read through information on their website.
What problems is the product solving and how is that benefiting you?
At present, we are utilizing the tool as our main platform for organizing, collaborating on standard operating procedures, and developing workspaces to address the diverse needs of our different business units.
Difference maker
What do you like best about the product?
Notion AI has helped shave hours from our team's day creating pages, searching for data, and summarizing information into reports. Notion agent makes creating any workflow very simple. Highly recommend
What do you dislike about the product?
I wish it was easier to set up automations using Notion AI - having the agent create the triggers and putting on a schedule
What problems is the product solving and how is that benefiting you?
Coordination among team - ease of use of working on projects together and communication.
Enterprise search - having knowledge bases that can be easily searched or put into reports
Enterprise search - having knowledge bases that can be easily searched or put into reports
Notion AI helps me build personalized tools
What do you like best about the product?
I like that Notion AI can quickly and easily build tools specific to my needs, and I get to keep them all in one place. Then share, edit and link all my tools over time.
What do you dislike about the product?
There's a longer learning curve to get the most out of Notion for non-technical members of my team. So, they need to be educated or spend more time getting acquainted with Notion.
What problems is the product solving and how is that benefiting you?
It organizes project info and daily tasks for my team. We use it to take notes on jobs and keep track of important information.
I also use it as a lightweight CRM tool.
I also use it as a lightweight CRM tool.
Notion is a one stop shop
What do you like best about the product?
It allows me to store and share all my notes, todos, calendar, time keeping, projects (personal & business) and soo much more.
I’ve recently been using it a lot more to have AI help me with working through software development designs, system design and converting requirements into task and Jira backlog items.
I’ve recently been using it a lot more to have AI help me with working through software development designs, system design and converting requirements into task and Jira backlog items.
What do you dislike about the product?
It’s hard to share notes and pages with non Notion users and allow them to edit and modify fields when I publish a page to the web.
It doesn’t have the best formatting like different font types.
It doesn’t have the best formatting like different font types.
What problems is the product solving and how is that benefiting you?
This tool lets me store and share all my notes, to-dos, calendar events, time tracking, and both personal and business projects, along with much more. Lately, I’ve been using it even more frequently, especially to get AI assistance with software development designs, system architecture, and turning requirements into actionable tasks and Jira backlog items.
Notion has completely changed not only how I organize my work but how I organize my life.
What do you like best about the product?
The adaptability and endless uses. Anything you can really think of organizing or using Notion for you can it feels like.
What do you dislike about the product?
I usually don't see many downsides but one thing I have noticed lately is that the Notion AI sometimes hallucinates and gives me instructions or prompts me to edit a feature that does not exist. For example, when I was working on a Notion form, I wanted to make it so the relation property had a filter on it. I wasn't sure if this was possible (I don't believe it is) but the Notion AI was suggesting I create a filter and that will solve the issue within the form. When I called it out on this falsehood, the Notion AI apologized. I did find it strange however that the AI was instructing me to do things that weren't possible in Notion.
What problems is the product solving and how is that benefiting you?
On a personal level, Notion is helping me organize my life. On Notion I store my meal prep recipes, have a workout tracker, have a job tracker and while I was in college it acted as my class hub where I stored all information relevant to my UCLA classes.
As a professional, Notion has proved invaluable to me as I am currently in the process of creating a club hub for an organization I am part of called Hermanos Unidos de UCLA. The club is a 501(c)3 Non-Profit organization that focuses on the retention and matriculation of Latino males in higher education. Although it was not yet been officially implemented by the club of nearly 100+ members, I have created a demo that includes a events calendar, scholarship hub, research opportunity hub, professional opportunity hub with over 100+ opportunities, test bank, class hub and Hermano (member) database where we store all the active members. Although it has not been fully implemented yet, I truly feel that it will revolutionize the club and truly lead to higher internship rates, GPAs, scholarships awarded among other things. I'm confident it will make a huge difference. Everyone I have showed believes so. I am currently in the process of doing a cost-benefit analysis on alternatives to Notion and Notion itself because the National Board for Hermanos Unidos wants to ensure that Notion is the best option. I'm confident it is but they want to make sure it has longevity and makes financial sense. I am confident it will, now I just need to present it in a way that's convincing.
As a professional, Notion has proved invaluable to me as I am currently in the process of creating a club hub for an organization I am part of called Hermanos Unidos de UCLA. The club is a 501(c)3 Non-Profit organization that focuses on the retention and matriculation of Latino males in higher education. Although it was not yet been officially implemented by the club of nearly 100+ members, I have created a demo that includes a events calendar, scholarship hub, research opportunity hub, professional opportunity hub with over 100+ opportunities, test bank, class hub and Hermano (member) database where we store all the active members. Although it has not been fully implemented yet, I truly feel that it will revolutionize the club and truly lead to higher internship rates, GPAs, scholarships awarded among other things. I'm confident it will make a huge difference. Everyone I have showed believes so. I am currently in the process of doing a cost-benefit analysis on alternatives to Notion and Notion itself because the National Board for Hermanos Unidos wants to ensure that Notion is the best option. I'm confident it is but they want to make sure it has longevity and makes financial sense. I am confident it will, now I just need to present it in a way that's convincing.
Useful
What do you like best about the product?
Great to keep all our info ready, very useful. It gives me the requirements I need to understand regarding each lender. Also helps me understand conditions and terms for deals, besides giving us the insights and details about improvements we make in our company.
What do you dislike about the product?
Nothing so far, no complaints at all. I use it all the time
What problems is the product solving and how is that benefiting you?
To find the details about our lenders
Amazing tool for gathering information and recalling it.
What do you like best about the product?
I appreciate the ability to create and customize how I save and display the information that is important to me. I have been able to build an IT ticket system that works for me. It's responsive and quick to enter data into the system. The AI capabilities have elevated it to another level. It's more than a note taking system. It has database capabilities and you can link them together to do amazing things. You can watch a 30 minute youtube video of how to use it and build something that works for you. There are a lot of free templates to get you up and running in no time. There's a store where you can purchase templates from other creators if you don't want to figure out how to build your own.
What do you dislike about the product?
One thing I dislike the simplistic printing. It's functional but seems like there could be more customization. However, it's 2025, why are we printing...
What problems is the product solving and how is that benefiting you?
It has saved time creating tickets and keeping track of my open issues. It's becoming a data repository for me. As I add more solutions and information specific to my company, the AI can provide me with better answers that are tailored to my organization.
A powerhouse for docs, project management, and now AI
What do you like best about the product?
Notion has become the central nervous system for our team. We use it for everything from company wikis and SOPs to project tracking, dashboards, and even lightweight CRM. Its flexibility is unmatched—whether you're building a quick checklist or a deeply nested database view, Notion adapts to your workflow. The addition of Notion AI has been a game-changer: we’re now drafting proposals, summarizing meeting notes, and generating outlines with ease—right inside the workspace. The seamless integration between structured data and freeform content is something no other tool has nailed quite like this.
What do you dislike about the product?
Notion can sometimes feel sluggish with large pages or databases—especially on mobile. While offline support has improved, it’s still not 100% reliable in environments with poor connectivity. Also, while the AI features are powerful, there's room to improve the formatting output (especially when you're trying to preserve complex page structure or multi-column layouts). But these are minor trade-offs for what you get.
What problems is the product solving and how is that benefiting you?
Notion is solving our fragmentation problem. Before Notion, documentation, project tracking, meeting notes, and knowledge sharing lived across too many tools—Google Docs, Trello, Confluence, Slack threads, etc. Now, it's all in one place. We’ve built a centralized knowledge base that scales with our team, and we use databases to run our content roadmap, partner onboarding, product feedback loops, and more. The ability to mix structured and unstructured content (plus embed anything!) makes it incredibly flexible. Notion AI has added even more speed—we now generate first drafts, summarize calls, and even ideate inside the same workspace, reducing time wasted switching contexts. It’s become mission-critical.
Gamechanger to the workspace!
What do you like best about the product?
Notion AI is a powerful addition to the Notion workspace that makes drafting, summarizing, and brainstorming much easier without leaving your notes or databases. Its biggest strength is seamless integration — you can generate content, rewrite text, or pull out key takeaways directly where you work, which saves time and reduces context switching. It’s especially useful for teams, since AI outputs live in the same collaborative space as tasks and docs. That said, the quality of responses can be uneven and sometimes generic, and performance slows down on very large pages. Still, for anyone already using Notion, it’s a strong productivity boost that earns a solid 4.5/5.
What do you dislike about the product?
Can be a little clunky still. But that could be user error.
What problems is the product solving and how is that benefiting you?
Project management, document creation, synthesis
Great tool for documentation and project management
What do you like best about the product?
It helps in documentation and aligning tasks across team members
What do you dislike about the product?
Nothing in specific. It is a great tool.
What problems is the product solving and how is that benefiting you?
Improving collaboration and sharing
Documentation and project management
Documentation and project management
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