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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,061 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Marketing and Advertising

Stay connected!

  • July 02, 2020
  • Review provided by G2

What do you like best about the product?
Zoom makes it so easy to have face to face conversations from the comfort of home.
What do you dislike about the product?
Some clients don’t use zoom and I’m always disappointed when we have to use an alternative.
What problems is the product solving and how is that benefiting you?
No problems other than lack of utilization by clients. Video and sound quality are far superior with zoom as compared to alternatives.


    Sereena S.

Great tool for video meetings

  • June 30, 2020
  • Review provided by G2

What do you like best about the product?
I love how easy it is to use! The integration with my calendar makes it so easy to schedule any meeting, and I use it at least twice a day, if not more.

Setting up the account took no time at all; it's been very easily implemented by our entire team.

I can send a Zoom link to people who don't have an account and they can still join the meeting. The recording feature has made it very easy to review my meetings, ensuring I don't miss anything.
What do you dislike about the product?
There isn't anything to dislike. So far, I haven't had any issues and it's been a helpful tool for our whole team.
What problems is the product solving and how is that benefiting you?
We have a full remote team and with Zoom, we've been able to have our daily staff meeting without missing a beat. It's also been great for client reviews and meetings. I love that I can record them and go back to watch, catching any notes or references I need.


    Primary/Secondary Education

Videoconferencing

  • June 26, 2020
  • Review provided by G2

What do you like best about the product?
As the administrator of the meeting I can control everything, such as mute and unmute whoever I want, ask the participants to turn on the video, there is an option to raise your hand if you wanna talk, so not everyone talks at the same time.
What do you dislike about the product?
Some functions like backgrounds are not available for all kinds of devices.
What problems is the product solving and how is that benefiting you?
Virtual Classes, work and family meetings


    Tabraik M.

Excellent app to work from home during current situation around the globe

  • June 25, 2020
  • Review provided by G2

What do you like best about the product?
What I like the best is conference call feature. when we use this feature on whatsapp or Skype it not worked very well as compared to zomm
What do you dislike about the product?
zoom has to expand his free session time to 2 hours minimum. if Internet speed is not good zoom will go on sleep
What problems is the product solving and how is that benefiting you?
I can finish my office work from home . I can coordinate with my colleagues. I chat with my buddies while sitting in home safely and biggest plus point it helps me to attend my classes.
Recommendations to others considering the product:
Please use zoom to meet your friends, relatives,collegues and teachers instead of going outside to meet people during current situation around the globe stay at home stay safe and connected to the world through Zoom


    Hospital & Health Care

ZOOM away

  • June 04, 2020
  • Review provided by G2

What do you like best about the product?
Easy to use. Anyone can learn this platform quickly
What do you dislike about the product?
I have nothing I. Dislike. For me this is the best system
What problems is the product solving and how is that benefiting you?
Communication for meetings. Good for social distancing


    Nimie G.

Zoom has become the go to for meetings

  • May 29, 2020
  • Review provided by G2

What do you like best about the product?
Zoom is fairly easy to use for non-tech people. Very few issues with connectivity and audio lag. zoom. It has many features you can choose to use, such as polls and breakout rooms This has helped keep people engaged during meetings. Not having to use a green screen for a virtual background has been a huge advance.
What do you dislike about the product?
The layout of all the controls can be a little confusing. Some are bottom left, some top right, some hidden until you know they are there. This can slow down the workflow if you are unfamiliar with the process. A panel of controls in one place would perhaps be more effective. Being able to add a breakout room after the rooms are opened would be a great feature to add. Currently you have to close the rooms and recreate. Also, being able to name the rooms and not have that change when you recreate would be nice.
What problems is the product solving and how is that benefiting you?
During COVID, this has been the best way to continue group get-togethers and meetings. It allows us to have weekly meetings, use PowerPoint to stay on track, and maintain a connection. The free accounts are great for short meetings and have allowed more to use it in this time of isolation. It has allowed businesses to connect more personally with those outside our normal geographic area. Attending new groups, meetings, and organizations that have formed online has been a great business advantage, and even using zoom to replace local face-to-face meetings has saved countless hours of travel time and bills for expensive coffee.
Recommendations to others considering the product:
Check out the video tutorials and practice a few times before the meeting. It can be a little tricky finding everything you need to click and practice can be a game changer.


    Nadia Konadu F.

Zoom is the new ish

  • April 23, 2020
  • Review provided by G2

What do you like best about the product?
So far, Zoom has been an incredible competitor to Teams. The massive software updates that we normally get are really helpful .
What do you dislike about the product?
So far so good! For now I feel Zoom's productivity is great!
What problems is the product solving and how is that benefiting you?
Zoom have been of much importance especially during the corona virus times. I have been using zoom for solely job interviews and family meetings and this has helped I and my family a lot.


    Danielle P.

What a time for Zoom!

  • April 20, 2020
  • Review provided by G2

What do you like best about the product?
Zoom is having quite the moment right now! It is easy to use, everyone has heard of it, and you do not have to have a special account for access.
What do you dislike about the product?
At this time I have no dislikes. Zoom has solved many of issues we are all facing today while having to work from home and do remote learning for schools.
What problems is the product solving and how is that benefiting you?
Zoom really has come to everyone's rescue. We are still able to have meetings, take depositions, and perform mediation. The schools are using Zoom for teachers to connect with their students and classmates to connect with each other.
Recommendations to others considering the product:
Zoom really has become a household name. This product is something we use everyday.


    Renard M.

An Indispensable Tool

  • April 13, 2020
  • Review provided by G2

What do you like best about the product?
The ability to continue our large meetings (100+) and have audience participation. The user interface is fairly intuitive. I have used Google Meet and Microsoft Teams but have found their UI has a bit of a learning curve. Zoom does an excellent job laying things out in a way that makes it decipherable even when you don't know what to do.

I love the Whiteboard feature. I use an editing tablet to draw illustrations for participants.
What do you dislike about the product?
I cannot think of anything that I dislike about Zoom. There could be improvements such as allowing hosts and co-hosts to participate in polls, sharing computer audio to Breakout Rooms, prioritizing participants with active video w/o removing other participants from the screen, and identifying the creator of annotations when the screen is being shared.
What problems is the product solving and how is that benefiting you?
We have a large meeting (100+) twice a week and smaller meetings (10+) throughout the week. We have been able to maintain our schedule without missing a beat and without losing participation.
Recommendations to others considering the product:
Get acquainted with all of the options as administrator. For a more seamless and fluid experience we find that having an administrator and an assistant works best.


    John D.

ZOOM VIDEO CONFERENCE CLASSROOMS

  • April 07, 2020
  • Review provided by G2

What do you like best about the product?
I started to use ZOOM for my THEATRE THEORY classes during the Coronavirus. I have been able to teach my students all in their 60s, 70s,80s,and 90s. how to download the app and then click a link in an email to join my class. The service has been easy for me to use and easy for them to understand. I can share my screen and show them videos and when it comes time for us to read a play out loud, I can "unmute" each persons microphone so that they can read aloud. I like that each time I teach my class, I can have students play parts, but when we tried to read a musical and have several different people try to play instruments at once... the microphones could not all pick up each instrument..
What do you dislike about the product?
The only thing that is disappointing is that I have a 40 minute time limit. My classes are free right now, and I can not charge anyone for the monthly fee. I would have to pay the fee to teach my three classes at the three different places that I teach. Two being non-profits. Wish you could make it available to non-profit use for free...wish there was a way to have more than one person "talk" at the same time? I was working on a musical and I had one person playing piano and another playing percussion and I wish there was a way to be able to blend both of their sound/audio files for the rest of us in the room... who may be singing, in this instance...
What problems is the product solving and how is that benefiting you?
I am able to reach many more people with ZOOM than I was with my in-person classes. People are trying out my class that had never tried it before. We could not meet for my Theatre Theory Classes because of the Coronavirus, with the access of ZOOM I can continue to teach and we can all connect. Many of my students are single and in their 60s, 70s, 80s, and 90s... Zoom has made it easy for those that are alone at this time get some respite from their solitiude...