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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,061 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Education Management

Good video collaboration

  • December 20, 2025
  • Review provided by G2

What do you like best about the product?
Very simple to use.
Easy and efficience.
Doesn't require much learning curve.
Easy to integrate with different calendars.
What do you dislike about the product?
Too many features leading to clutter
Audio quality and communication can be improved.
Bandwidth requirement is higher than Google Meet
What problems is the product solving and how is that benefiting you?
Helping in setting up virtual meetings and classrooms.
Collaborative white board is also helpful though I have used it in limited capacity.


    Connie S.

Intuitive Interface and Breakout Rooms Make Zoom the Best Choice

  • December 19, 2025
  • Review provided by G2

What do you like best about the product?
Zoom has become the industry standard for virtual meeting software. I have tried other video call services, but Zoom stands out as the best. Its user interface is very intuitive, making it easy to use, and I find the breakout room feature especially useful.
What do you dislike about the product?
The only aspect I dislike is how easily the meeting tabs can be accessed upon logging in.
What problems is the product solving and how is that benefiting you?
Being able to set up multiple calls and manage them all in one place is very convenient.


    Carolina O.

Great way to collaborate

  • December 19, 2025
  • Review provided by G2

What do you like best about the product?
Can meet from anywhere at any time. I love the ease of using the app across all of my devices..
What do you dislike about the product?
Zoom can occasionally be slow to start when accessed through the web, and the video quality is not always consistent or as good as I would like.
What problems is the product solving and how is that benefiting you?
I appreciate the flexibility of being able to meet at any time and from any location. It's also very simple to set up a meeting space and join a call quickly.


    Amirhossein K.

User-Friendly with Essential Features, But Connectivity Needs Work

  • December 19, 2025
  • Review provided by G2

What do you like best about the product?
I use Zoom Workplace for online meetings, which helps me set up meetings without traveling, saving me time. I like the various features that make online communication easier, such as screen sharing. The screen sharing is a perfect tool for distance education. Additionally, it's a user-friendly software with easy setup, which I find very convenient.
What do you dislike about the product?
I think Zoom can improve their connectivity because sometimes, we have problem to connect. For instance, Zoom can improve their server size and capacity to make it better to have more people online at the same time.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to set up online meetings without traveling, saving time. Screen sharing makes online communication and distance education easier.


    Mahakdeep S.

Better than the Most

  • December 19, 2025
  • Review provided by G2

What do you like best about the product?
I really enjoy using the whiteboard; it feels incredibly smooth and effortless, almost like gliding a hot knife through butter.
What do you dislike about the product?
Sometimes, it can be quite difficult to locate the link needed to join.
What problems is the product solving and how is that benefiting you?
With the availability of recordings and transcripts, Zoom effectively addresses the challenge of documenting meetings and maintaining their records.


    Timothy S.

Seamless Team Collaboration and Effortless Communication

  • December 19, 2025
  • Review provided by G2

What do you like best about the product?
I really enjoy using Zoom workplace and I love how it integrates and easy communication method for my team to use! It helps us get way more work done because we don't physically need to be with one another to have a meeting.
What do you dislike about the product?
I don't like that Zoom Workplace isn't as good on the mobile application compared to the desktop version. There are problems when it comes to connecting to calls, there are less features than the desktop version, and the quality just isn't as good.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps my team immensely. Thanks to Zoom Workplace my team can communicate seamlessly without having to be physically with each other. This is amazing because my team is consistently traveling from state to state and it is virtually impossible for us to all be in the same building together. Without Zoom Workplace my team couldn't even exist! I love how easy this application makes it for us to get work done together!


    Information Technology and Services

Reliable, Feature-Rich Video Conferencing with Seamless Collaboration

  • December 19, 2025
  • Review provided by G2

What do you like best about the product?
What I like the most about zoom workplace is that it is a very reliable video conferencing and collaborating platform which has provisions for different features like meetings with several people, chat window to share our views, screen sharing to share our work, it also has AI integrated features to capture meeting related notes and real-time transcribing features are quite helpful. The speed and video quality of the meetings are top-notch I would say. Overall, it ensures seamless communication, collaboration and it is my go-to app for any online meetings
What do you dislike about the product?
What I dislike is sometimes the system feels lagging and the video and voice coordination misses when we switch between multiple apps. Also switching between apps in the beginning was very confusing and took time for me to get used to
What problems is the product solving and how is that benefiting you?
Zoom workplace solves my problem of switching between multiple apps to communicate my point across in business meeting by integrating all the features like video conferencing, screen sharing, chat windows, AI note taking etc all in one place which ensures great team collaboration for online meetings


    Pawan K.

Effortless Collaboration and Smart AI Features Make Workflows Smoother

  • December 19, 2025
  • Review provided by G2

What do you like best about the product?
What I appreciate most about Zoom Workplace is the ease it brings to collaboration. The interface is straightforward, meetings proceed without issues, and all the tools I need—from chat to file sharing—are conveniently located in one place. I also value the AI features, such as meeting summaries and action items, which help save time and ensure everyone stays on the same page.
What do you dislike about the product?
At times, Zoom Workplace can seem a bit overwhelming because of the sheer number of features included, and it does take some time to figure out where everything is located. Additionally, getting used to managing meeting settings and notifications can be somewhat challenging in the beginning.
What problems is the product solving and how is that benefiting you?
Zoom Workplace enables us to deliver urgent support to users by maintaining an open meeting throughout our shifts, allowing anyone to join immediately when assistance is required. The addition of new AI features has made transcribing and generating meeting notes effortless, which not only saves time but also enhances accuracy. Furthermore, the tools for managing breakout rooms and participants have simplified the process, making collaboration more seamless and efficient.


    Maneet K.

Unmatched Collaboration and Seamless Integration

  • December 19, 2025
  • Review provided by G2

What do you like best about the product?
This is the best tool for fostering collaboration between teams for quick connect, and it integrates seamlessly with our video consultation apps. Super easy to use with zero efforts to implement.
What do you dislike about the product?
The cost is somewhat higher compared to other competitors.
What problems is the product solving and how is that benefiting you?
Our main use for this product is video consultations with our patients. It integrates seamlessly with our VC applications and is straightforward to use. Additionally, various departments across our organization rely on it for video calls and screen sharing.


    subhash r.

Reliable, Easy-to-Use Platform with Excellent Audio and Video Quality

  • December 19, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace is the best easiest easy to use and reliability product for perform to delivers best audio and video quality on basis of internet then you can crete a meeting for day to day and one to one or one to all. and you can share your screen and video recording and good communication about all join members.it is secure to use.
What do you dislike about the product?
There are more useful product but there are some drowbacks of this product is that is the product used all the sectors and used advanced features and admin setting but when new user are not easily used to this. when we used large meeting that used many conjume max memory and major is internet because internet is the key point of this without this we do not crete and join meetings.
What problems is the product solving and how is that benefiting you?
There are many tools for meetings, calling and messaging but zoom workplace is best for single platform for this using.you can record, transfer files and others. this product are centralized admin control for helping consistent policies.