Zoom
Zoom Communications, Inc.External reviews
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Zoom for meetings online
What do you like best about the product?
I love the ease of setting up a weekly meeting - keeping the same log in code so members don't have to search for new log on each week.
What do you dislike about the product?
I would like to be able to focus on speaker a little better without having to mute all participants, I would also like to designate another person to run the zoom
What problems is the product solving and how is that benefiting you?
Weekly Church service, family meetings.
Recommendations to others considering the product:
I think if you are looking for a software that allows for remote learning or meeting this is the software for you.
Ease of Use
What do you like best about the product?
It is nice to be able to have many people together in all areas.
What do you dislike about the product?
The only thing that is not working for me is that we get kicked off early sometimes.
What problems is the product solving and how is that benefiting you?
I can accomplish large meetings with my team. I use this to make sure my team is good.
Simplicity of Zoom for online collaboration
What do you like best about the product?
Zoom is simple to start and simple to use with default settings. However with experience a few tweaks can enhance the experience.
What do you dislike about the product?
Zoom only allows for 1 camera and when sharing a desktop app takes up most of the screen - so a third party app is needed to achieve good picture in picture.
What problems is the product solving and how is that benefiting you?
Zoom is a great tool for team meetings of less than 9 participants. I have saved hours of travel time and cost participating in meetings utilizing Zoom’s technology.
Love the accessibility
What do you like best about the product?
Great way to communicate with colleagues. I particularly like that I have access to my work phone when out of the office. I can control whether or not I want it to ring and if I want to pick it up.
What do you dislike about the product?
Takes a lot of bandwidth from my network connection. Occasionally my computer gets glitchy because of bandwidth but I think that is an issue with my desktop
What problems is the product solving and how is that benefiting you?
The team is spread out at times and this allows us to communicate with each other and with outside stakeholders. Face to face is a way better way to do that than over the phone
Zoom brings Collaboration to Virtual Space
What do you like best about the product?
Zoom is easier to install than other video conferencing options. It is also very quick and easy to launch. Finally, updates are easily installed without interrupting usage.
What do you dislike about the product?
People running zoom meetings often do not exercise adequate control over the meeting and attendees. This may be more user-related, rather than the platform itself. Zoom admin. training should be more readily available for users hosting meetings. Maybe, include helpful tips to remind admins. of things they can do to help a meeting run smoothly during the meeting itself, or when launching the client.
What problems is the product solving and how is that benefiting you?
Zoom is a great way for our center to regularly touch base and see where everyone is with their work. We are able to share screen for different team members to give presentations during the same meeting. We can also view a central task list for strong collaboration. Finally, Zoom's share screen helps facilitate distance troubleshooting and minor trainings.
Update: Zoom is still my go to
What do you like best about the product?
I like how the updates keep it modern and is still easy to implement. It is very convenient to use
What do you dislike about the product?
No just keep up the updates its great still
What problems is the product solving and how is that benefiting you?
my children being able to school from home and also video chat with my family during the quarantine
Recommendations to others considering the product:
Zoom is easy to use as long as you understand smartphones or downloading programs onto computers
Using zoom daily since pandemic
What do you like best about the product?
Zoom is now a common household name and everyone knows how to use it. It is versatile for work, school, friends etc.
What do you dislike about the product?
The price is a little bit on the expensive side for a small Canadian business
What problems is the product solving and how is that benefiting you?
Working from home during a pademic
Zoom is miles ahead of the game!
What do you like best about the product?
Zoom has quality image and audio. It is very easy to use and allows for virtual backgrounds. It offers a variety of meeting settings. I can share screens on the same network which makes my life easier
What do you dislike about the product?
I do not like the way video calls are displayed when there are too many people present for the call. When you have a less than perfect connection you pretty much lose sound and it is hard to get it back.
What problems is the product solving and how is that benefiting you?
Zoom allows me to hold a meeting anywhere with anybody at pretty much any time. I can sit in my car at a fast food restaurant parking lot and hold a meeting with 10 people without leaving my car. It saves time.
Recommendations to others considering the product:
Its a remarkable product and easy on the pocketbook. I suggest purchasing it.
An Essential for Today's Business
What do you like best about the product?
The best thing about Zoom is that they truly listen to their users and work to optimize their platform to address user needs. We've been using Zoom for over a year now and it was a great tool for communication and collaboration even before the remote working situation. With remote working we quickly brought all uses up to speed and it has been an essential tool in many aspects of our business, from internal meetings to external events and webinars.
What do you dislike about the product?
Zoom is growing so rapidly sometimes CSAs don't often have the answer or worse, the correct answer. The knowledgebase, while great, often trails behind the most accurate information. We've also received conflicting advice from some of their support staff. I think this is all related to growing pains and once they're able to slow down it will be better.
What problems is the product solving and how is that benefiting you?
Mechanisms by which we can more effectively communicate and collaborate both with internal and external audiences. We have much better communication and collaboration as a direct result of the Zoom platform in both arenas.
Zoom has been an amazing tool through COVID-19
What do you like best about the product?
My business would have completely shut down if it wasn't for Zoom during COVID-19. The tech works great for connecting with clients. I have had very few problems with the software during meetings.
What do you dislike about the product?
It would have been nice to have a "pay by call" option, rather than the monthly/yearly options. The virtual background screens are fun, but still a bit glitchy.
What problems is the product solving and how is that benefiting you?
Being unable to meet with clients would have ended my productivity. However, I have been able to continue meeting clients, showing materials, etc, all without issues thanks to Zoom.
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