Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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Clunky Experience and Too Many Bugs-Zoom Workplace
What do you like best about the product?
I really wanted to like Zoom Workplace, especially after using Zoom Meetings for years, but the overall experience has been underwhelming. The interface feels cluttered, and simple tasks like finding shared files or switching between chats and meetings are not intuitive.
What do you dislike about the product?
There are frequent lags and glitches, especially during screen sharing or when using integrated whiteboards. Notifications are inconsistent sometimes they pop up hours later. The worst part is how often the app crashes or freezes when switching between desktop and mobile.
What problems is the product solving and how is that benefiting you?
While it’s not perfect, having everything in one place does cut down on app fatigue and makes it easier to stay organized during busy workdays.
Reliable, feature-rich platform for the seamless virtual meeting
What do you like best about the product?
Zoom Workplace stands out for its consistent performance, even with large meetings. The UI is intuitive, and the platform offers robust features like breakout rooms, live transcription, and seamless screen sharing. The Zoom scheduler and calendar integration make meeting planning simple and efficient. Their customer support is responsive and knowledgeable, especially in high-demand times or priority times. We rely on Zoom daily for meetings, webinars, and team collaboration, making it a daily part of life. Zoom integrates smoothly with Google Workspace, Slack, and Teams. Also, its deployment across teams was quick and seamless minimal setup.
What do you dislike about the product?
At times, the platform can feel slightly bloated with features that are not always relevant for every user. The webinar pricing model can be on the higher side for small teams, and occasional connection issues can arise in low-bandwidth environments.
What problems is the product solving and how is that benefiting you?
Zoom workplace has solved our communications and collaboration challenges in a hybrid work environment by providing a reliable, scalable platform for video meetings, webinars, and team collaboration, helping us stay connected, productive, and efficient regardless of location.
Zoom work place become essential in my daily remote work
What do you like best about the product?
Its done my collaboration clearly in remote work and meetings.video conference is very effective my daily freelance job
What do you dislike about the product?
When many slides open same time it become bit slow. Mobile version is limited than desktop version i think, when hosting meetings
What problems is the product solving and how is that benefiting you?
It solves my remote communication effectively. I can conduct client meetings, collaborate with teams
Zoom - Gold Standard for Meetings and Webinars
What do you like best about the product?
Easy to use UI. Seamless connectivity via phone or tablet or laptops. One of the few apps, where I have not experienced any bugs for the past 6 years.
Recordings are easy to access.
Integrations with Calendar and M365 makes it seamless to utilize.
All these reasons, makes me always keep using Zoom instead of Teams or Google Meet. Especially, if you have attended teams or google meet meeting, you want to come back again and again, and always use Zoom.
Setting up Zoom is also one of the easiest to do so.
Recordings are easy to access.
Integrations with Calendar and M365 makes it seamless to utilize.
All these reasons, makes me always keep using Zoom instead of Teams or Google Meet. Especially, if you have attended teams or google meet meeting, you want to come back again and again, and always use Zoom.
Setting up Zoom is also one of the easiest to do so.
What do you dislike about the product?
AI recording and transcription could be better.
I have used Gong, Fireflies, Otter.ai, Fathom Notetaker, and a few other free tools as well.
They have a long way to go in terms of summarizing and transcribing the call. If we can customize it better, it will be easier for me to copy and paste as call or demo notes on my CRM.
I have used Gong, Fireflies, Otter.ai, Fathom Notetaker, and a few other free tools as well.
They have a long way to go in terms of summarizing and transcribing the call. If we can customize it better, it will be easier for me to copy and paste as call or demo notes on my CRM.
What problems is the product solving and how is that benefiting you?
Coordinating with multiple stakeholders, timings, recordings, and transcribing these calls is one less headache for me as an Account Executive.
This not only feels seamless, it feels natural like breathing and is one less of a chore in my busy day.
This not only feels seamless, it feels natural like breathing and is one less of a chore in my busy day.
It was easy specifically for trainings
What do you like best about the product?
All the features including sharing screen ,view mode,whiteboard ,recording and much more
What do you dislike about the product?
At times there is network glitch but very rare
What problems is the product solving and how is that benefiting you?
It helps takes online classes and workshops specifically during rainy days.
Trainings and meeting have been easy because of zoom as you don't need to travel all the time.
Trainings and meeting have been easy because of zoom as you don't need to travel all the time.
Zoom Meeting
What do you like best about the product?
1. Zoom is good for client meeting. Especially you can record the conversation.
2. You can use zoom to call land line numbers.
3. Zoom is good for people like me who works from home.
2. You can use zoom to call land line numbers.
3. Zoom is good for people like me who works from home.
What do you dislike about the product?
You cannot join a started meeting immediately. The Organizer of the meeting needs to send you the link before you can join.
What problems is the product solving and how is that benefiting you?
In my current position, our company uses zoom mainly for meetings. It benefits us because its easy to use for us employees and clients.
It also has an AI feature that I dont need to take meeting notes.
It also has an AI feature that I dont need to take meeting notes.
Reliable and Feature-Rich Video Conferencing Platform
What do you like best about the product?
Zoom’s recording capabilities are top-notch. You can record meetings locally or to the cloud with a single click, and the recordings are high-quality, with options to capture separate audio tracks and shared screens. It’s especially helpful for training, documentation, or team members who couldn’t attend live. The ease of implementation is another highlight—it’s fast to deploy across an organization with minimal training required. Plus, Zoom’s customer support is responsive and helpful whenever we’ve had technical or billing questions.
What do you dislike about the product?
While the core features are solid, some advanced tools like webinars or large meetings are locked behind higher-tier plans, which can be costly. Also, the in-meeting collaboration tools like whiteboarding or chat aren’t as rich as some competitors. More customization in meeting branding or UI would be nice to have.
What problems is the product solving and how is that benefiting you?
Zoom solves the problem of staying connected across teams and time zones. It allows us to hold high-quality virtual meetings and record them for later reference, ensuring that nothing is lost and that everyone stays aligned. The platform also improves productivity by minimizing travel and enabling remote collaboration.
Easier to collaborate
What do you like best about the product?
The ability to share information more easily and have collaborative environments
What do you dislike about the product?
The number of steps necessary to be able to hold a meeting
What problems is the product solving and how is that benefiting you?
Real environments that allow for remote collaborative work, there are many tools that Zoom provides to facilitate this.
fantastic webmeeting and webinar communication platform
What do you like best about the product?
The zoom has been a saviour in the most of the times in providing effortless communication app. The app is powerful , easy to use and having multiple features specialy on laptop/ desktop. It is something that we go to either zoom or google meet , but for professional purposes zoom is better. We use it almost daily in our work and coordination . We have been able to integrate it to LMS platform also easily
What do you dislike about the product?
the addons on zoom are much more expensive than competitiors. Plus in the mobile app one can either chat or see the video and both cant be done at same time. which is a major issue in regards to engagement
What problems is the product solving and how is that benefiting you?
multiple problems solved. Meetings, easy recordings and transcriptions, easy recording of chats and interactions , content creation, integration to lms and to multicast streaming platforms. good for brainstorming by using breakout rooms, conducting remote events and webinars
Zoom for meetings
What do you like best about the product?
User friendly, ease of use, quality of the call
What do you dislike about the product?
There is not much but sometimes there is a delay in joining a meeting. This might be a network issue but I don't think so it is that
What problems is the product solving and how is that benefiting you?
Connecting people from around the world through laptops and mobile phones.
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