Zoom
Zoom Communications, Inc.External reviews
10,060 reviews
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Good software for setting up online professional meetings
What do you like best about the product?
This software is very user-friendly, reliable. It offers easy screen-sharing, good-quality video and audio calls. Besides, it allows up to 100 participants in each meeting. This software offers free 40-minute calls. However, for more than 40 minutes, you need to open a premium account. You can use a virtual background for a better privacy, when you are turning on your camera in the call.
What do you dislike about the product?
Only one person can be heard at a time in Zoom. In a typical zoom call, the audience is muted, and it is tough to get feedback from them. So, the speaker can not modify the speech (pausing, slowing down, etc.) based on the audience's reaction. When the number of users increases, the software tends to freeze, blur, etc.
A new update on this tool: It degraded in quality over time. It used to be so reliable for group calls. Now it is slower, and the video calls are in lower resolution.
A new update on this tool: It degraded in quality over time. It used to be so reliable for group calls. Now it is slower, and the video calls are in lower resolution.
What problems is the product solving and how is that benefiting you?
I basically used Zoom for a total of 18 months for setting up online professional meetings. My meetings were with my manager, co-workers, interviewers, and students (online classes). It is a very beneficial medium, especially during the COVID-19 pandemic era. It is very easy to set up, and it is highly secure.
I have also used the Zoom application to connect with my family members for personal use.
I have also used the Zoom application to connect with my family members for personal use.
Zoom is very easy to learn and helps with collaboration
What do you like best about the product?
The ease of use and the amount of people that I can add on a call. I and my friends and colleagues can connect without even meeting in person and it really saved us throughout this unprecedented time.
What do you dislike about the product?
The downsides are that occasionally it would freeze up on my friend's end however that may have been due to internet connectivity issues. Also sometimes it would crash.
What problems is the product solving and how is that benefiting you?
Some problems that I have solved or with being able to help friends and coworkers by inadvertently being able to guide them through their screens when they need technological help or need help understanding concepts due to the screen sharing and drawing aspects of zoom.
Recommendations to others considering the product:
For those looking at zoom, I would say take some time to learn the controls however once you figure them out it will be life-changing and much easier to use than the other screen sharing video conference apps especially Facebook video, Skype or things of the like.
Best meeting app
What do you like best about the product?
This video/audio meeting app is best in the market I have ever seen. This also suits for vdi machines.
What do you dislike about the product?
Sometimes I feel like stuck during the calls for no reason.
What problems is the product solving and how is that benefiting you?
We are using this app for daily video/audio meeting and presenting screen.
Zoom Workplace: A Reliable Collaboration Tool with Room to Grow
What do you like best about the product?
Zoom continues to set the standard with crisp video and consistent audio, even in lower-bandwidth environments. The layout is clean and easy to navigate. Zoom Team Chat, Whiteboard, and Calendar integration help centralize workflows with collaborative tools. Break out rooms an added plus for larger scale meetings.
What do you dislike about the product?
Some tools maybe redundant and add some confusion on what tool is best to use at what time, ie: Zoom Docs, Zoom Scheduler. The free plan restricts meetings to 40 minutes which is not optimal. Zoom has made improvements, concerns still are out there around data privacy and default settings.
What problems is the product solving and how is that benefiting you?
team collaboration effectively from almost anywhere from the globe and using an interface that is polished and user friendly as well as beneficial for future usage to be able to view past meeting recordings
Zoom is great for business & entertainment alike!
What do you like best about the product?
More recently we've been using the interactive presentation features during business meetings. We really like how they add to the collaborative process and allow sharing of ideas Frequently when doing training presentations, I'll have participants draw on the screen while in whiteboard mode.
What do you dislike about the product?
It doesn't crash so much any more. Though sometimes video wont come up and you have to log in and out and fiddle with settings to get it working.
What problems is the product solving and how is that benefiting you?
I reach a lot more clients, customers, and coworkers while working from home. I have used Zoom to demonstrate or teach software tools and skills to clients and coworkers that work remotely. I have use it during home hours to play fun games with friends during the pandemic remotely. We would get 8 of us to sign in and play Jackbox or have happy hour, and other fun activities.
Recommendations to others considering the product:
Have a high powered computer system with good video card to avoid crashes. If you have a big event, make sure you test out everyones setup in advance.
Zoom is Amazing
What do you like best about the product?
I really like the scheduling feature that has been added and the ability to switch devices mid call/meeting.
What do you dislike about the product?
Not that I can think of. Lots of good improvements keep coming¡
What problems is the product solving and how is that benefiting you?
We have solved the problem of having all of our communication in one place. We have the benefit of starting video meetings with the click of a button!
Recommendations to others considering the product:
Zoom has done a great job combining the communication of Phone, Chatting, Texting and Meeting all in one place. All of these features work together seamlessly.
We love the ability to be able to work anywhere with the ability of the Zoom App. I can now call my customers through my Zoom app and it shows the company number, not my personal number.
We also do a lot of screensharing. Often I am talking with someone and need to show them my screen. With one click of a button, I am in a meeting and then I can share my screen.
Texting is now a feature. We don't use it, but it is nice to have the capability if you want to be able to text your customers.
Zoom support is great! And they are always willing to help out and provide a lot of documentation.
They are always adding new features and working hard to keep everything secure. I've only seen security increase since we started using Zoom a year and a half ago. We started using it right prior to the pandemic and I'm not sure what we would have done without Zoom.
We love the ability to be able to work anywhere with the ability of the Zoom App. I can now call my customers through my Zoom app and it shows the company number, not my personal number.
We also do a lot of screensharing. Often I am talking with someone and need to show them my screen. With one click of a button, I am in a meeting and then I can share my screen.
Texting is now a feature. We don't use it, but it is nice to have the capability if you want to be able to text your customers.
Zoom support is great! And they are always willing to help out and provide a lot of documentation.
They are always adding new features and working hard to keep everything secure. I've only seen security increase since we started using Zoom a year and a half ago. We started using it right prior to the pandemic and I'm not sure what we would have done without Zoom.
We love having Zoom!
What do you like best about the product?
this changed the way we do things, especially after covid. we love being able to walk providers through our systems and teaching them all the benefits of our websites through their share screen option
What do you dislike about the product?
maybe if we could manage accounts with more than one person it'd be great, who knows if that seven an option already
What problems is the product solving and how is that benefiting you?
understanding what we do, how we help, and how our website works, without having to travle all around the US for our providers to do their initial set up.
I like zoom, it is easy to use and sometimes I have a bad connection and it still works!
What do you like best about the product?
I can do calls or have meetings through zoom, sometimes I have a bad internet connection but I can still have these meetings, also now I can use my earphones for calls
What do you dislike about the product?
I don't like that this app doesn't have so much options for complements
What problems is the product solving and how is that benefiting you?
Well, everyday when I use it I can meet with my boss to discuss work and I couldn't do that without zoom, so I can work remotely and I am happy with that
Recommendations to others considering the product:
If you have a bad connection sometimes, the best way to do a meeting will be through zoom
Excellent product - changed the face of legal practice!
What do you like best about the product?
The best feature of Zoom is free unlimited one-on-one meetings. During COVID this radically changed the nature of the legal practice allowing consults and client meetings to occur remotely. While many legal practices suffered 15-35% declines YOY in the first months of the outbreak, Zoom allowed us to limit Mar 2020 drop to 12%, break even in April and YOY profit in May. We finished the year out showing limited growth - without Zoom that would have been impossible.
What do you dislike about the product?
A lack of standard principles for use in group setting. While Zoom can't control that directly, this new form of communication does have some growing pains.
What problems is the product solving and how is that benefiting you?
While many legal practices suffered 15-35% declines YOY in the first months of the outbreak, Zoom allowed us to limit Mar 2020 drop to 12%, break even in April and YOY profit in May. We finished the year out showing limited growth - without Zoom that would have been impossible.
Zoom keeping us moving
What do you like best about the product?
The magic of Zoom is that it is simple but also allows for the end-user to be able to accomplish what they need to the way they want to. The platform is standard yet flexible.
What do you dislike about the product?
I wish communication regarding updates was easier to see/find. I often find myself updating after a colleague mentions a new feature that I noticed
What problems is the product solving and how is that benefiting you?
Team collaboration, webinars, face to face meetings are all efficient with zoom!
Recommendations to others considering the product:
Spend the time going through the training and thinking about innovative ways to use zoom. We used Zoom to schedule our employees for their covid vaccine, which was a rewarding experience for the scheduling staff and the employees because they could see their scheduler!
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