Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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Zoom keeps our business running
What do you like best about the product?
I like the integration with my email both at the desktop and on my mobile.
What do you dislike about the product?
The whiteboarding feature is good to have but needs some work.
What problems is the product solving and how is that benefiting you?
Zoom helps my team stay in communication with clients nationwide in a way that promotes good rapport similar to being in person.
First business subscription-still using 7yrs later
What do you like best about the product?
The ease of use and ability to communicate across the globe.
What do you dislike about the product?
Sometimes the sound is very quiet without headphones and it is fixable but I'm not sure why the auto sound option isn't loud speaker.
What problems is the product solving and how is that benefiting you?
I live in a small-ish town. Zoom allows me to reach my audience from far outside the reach a brick and mortar could attain.
Great Platform for Video - Missing Webinar Features
What do you like best about the product?
Zoom has been extremely valuable in helping host webinars and virtual meetings with clients. I like how easy it is to integrate with just about every app out there and quality during meetings have never dropped. I would highly recommend to any business - large or small. Way better than using Teams or Google Meet.
What do you dislike about the product?
We use Zoom for webinars but it feels like the tool is a bit outdated. The customization options for branding emails is limited and not very user friendly. Seems like it fails in comparison to other webinar platforms like ON24.
What problems is the product solving and how is that benefiting you?
Mostly webinars. We use it a ton for hosting large-group webinars for our clients. We stopped using it for internal meetings because Google stepped up Google Meet but this has become the primary platform for sales/outside folks.
Easy to use!!
What do you like best about the product?
I like how it enables me to screen share. It's also easy to setup meetings in a pinch from both the app as well as the outlook plug-in.
What do you dislike about the product?
I'd like to be able to record my meeting sessions if at all possible so I can refer back to the discussion at a later date.
What problems is the product solving and how is that benefiting you?
Zoom is allowing me to connect with businesses throughout the country as well as the world that are necessary for me to function in my capacity. Thereby eliminating the gap that travel restrictions create.
Zoom allows me to work remotely, while still staying connected with my team.
What do you like best about the product?
I love being able to work from anywhere, and still being able to connect with my teammates, no matter where they are located on their end. I also love the ability to record our meetings, so we can refer back.
What do you dislike about the product?
Non-applicable - Zoom is super user-friendly and I truly love everything about the platform.
What problems is the product solving and how is that benefiting you?
Zoom allows me to work remotely. Without Zoom, I would be required to work in-person in another city, and would not be able to live the lifestyle I currently do.
Excellent service for a non-profit
What do you like best about the product?
Improvements in features keep coming, tech support is always good, non-profit pricing, ability to customize and lock-down camera square placements,
What do you dislike about the product?
Multiple accounts are expensive, double-factor authentication is onerous for multiple users on a single account, can't speak into breakout rooms
What problems is the product solving and how is that benefiting you?
Covid precautions alternative, digital recordings of conferences, the ability to broadcast music in stereo (simultaneous with speaking)
Best Platform for Internal & External Communication among Teams
What do you like best about the product?
We use Zoom for internal chat and messaging among our team all day every day. We also use it for meetings with clients. I love the versatility of an all-in-one platform that's so widely adopted in the business community!
What do you dislike about the product?
The only thing I dislike about Zoom is the limits on features for hosting virtual trainings without paying a hefty licensing fee per event.
What problems is the product solving and how is that benefiting you?
My team works remotely, in four different cities, so Zoom helps us stay connected and get more accomplished without having to pick up the phone or use personal text messaging to ask quick questions. It makes us feel more connected, just like if we were an in-person team.
Depend on it!
What do you like best about the product?
I can record easily and share my meetings with the people I work with. I can conduct group business if necessary.
What do you dislike about the product?
The sound quality should be more updated and higher quality. Either for performing a song or even just general speaking.
What problems is the product solving and how is that benefiting you?
I can connect with people all over the world for my work if necessary.
Great Way To Communicate
What do you like best about the product?
Ease to log in. Ease to invite others to the meeting.
What do you dislike about the product?
If you have shared a screen and then move to something else to show the screen, you don't get a notification that you are not sharing what you moved on to.
Also, when I schedule a meeting and want to copy just the link to the meeting to add it to my own calendar, it takes a few extra steps.
Also, when I schedule a meeting and want to copy just the link to the meeting to add it to my own calendar, it takes a few extra steps.
What problems is the product solving and how is that benefiting you?
Virtual meetings with clients. Easy to show info and work around my and my client's schedules. I feel more productive because I don't have to spend time driving to and from meetings.
Easiest, Most User-Friendly Video App
What do you like best about the product?
Zoom is by far the easiest video-based platform to use, and as a user since 2016 I've tried most of the others (e.g., Skype, Teams, Google Meet, etc.). The access is quick for novices and experts alike and the ability to control the level of engagement keeps users engaged in a way that is most comfortable for them.
What do you dislike about the product?
As with all software, making sure the version is the latest and greatest solves most trouble-shooting issues. Occasionally I'll have issues with the default audio options when using an external mic, but those are small annoyances compared to the user-friendliness of the platform overall.
What problems is the product solving and how is that benefiting you?
Zoom enables our team to quickly and effectively create learning communities among our customers, even when spanning geographies.
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