Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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Zoom helps us accomplish our tasks.....fast!
What do you like best about the product?
The ability to connect with colleagues or customers within a private, secure space makes problem-solving capabilities unmatched. The integrations with other software we use also makes it easier to accomplish the task in a streamlined fashion.
What do you dislike about the product?
If Zoom was able offer filters for users to view participants (those on video vs. those not sharing video), that would make it nice for the host to connect with those who are "physically" there. Reading the body language of users is still the best way to communicate and the video functionality advancements could only help.
What problems is the product solving and how is that benefiting you?
With a completely remote company, it is important to be able to connect and collaborate in a safe, secure space. Zoom gives us the ability to do this as well as make sure everyone has access (free basic plans) as opposed to charging per user.
Zoom is a lifesaver!
What do you like best about the product?
Being able to be face to face with colleagues while miles away is my favorite benefit.
What do you dislike about the product?
The only downside was not having a premium account. The 40 minute sessions were not long enough, so I upgraded.
What problems is the product solving and how is that benefiting you?
Zoom is keeping me connected to my team on the other coast. We can have round tables and training sessions without trying to travel in this crazy climate, and possibly get stuck in an airport.
Our office runs on Zoom!
What do you like best about the product?
The outlook integration is the most helpful part for us. I also appreciate how simple it is for guests to use.
What do you dislike about the product?
When my calendar decides to stop syncing with the Zoom app.
What problems is the product solving and how is that benefiting you?
Time management! Being able to not have to travel to meetings makes everyone way more efficient.
Life changing for my business
What do you like best about the product?
Very easy to sign on from mobile device and PC. Easy to customize zoom IDs and set up invites. The whiteboard option is so efficient. I've used other platforms but they are either not as commonly used or a software needs to be downloaded.
What do you dislike about the product?
Minor connectivity issues rarely and sometimes when I have too many programs open, it shuts down due to low memory.
What problems is the product solving and how is that benefiting you?
Zoom helped me to change my business operations entirely but allowing me to meet clients during the pandemic without having to travel to meet face to face. I run a nationwide business and this was a life changer. More so because now the clients are used to it. And we continue to do so even after the pandemic.
Use it for my business, great online video calling features
What do you like best about the product?
The fact that it's simple, easy to use, looks clean. I use it everyday for my business and never have any isssues. My clients and employees all love it and it really helped me go online
What do you dislike about the product?
Price is a bit high, would like a reduced monthly fee. Customer support is okay I've had a few issues using zoom and the price isn't amazing but the pros out itself is great
What problems is the product solving and how is that benefiting you?
We couldn't do in person sessions, zoom allowed us to go virtual. Without zoom I wouldn't have been able to survive during covid and it's really helped me grow online
Zoom makes everything easier
What do you like best about the product?
I love how intuitive it is to use and not fiddly. I like how you never get lost, muddled, or confused. It's just super simple to use and very easy to share connection links.
What do you dislike about the product?
What's to dislike? It's very user-friendly. I like that it is always being updated.
What problems is the product solving and how is that benefiting you?
Zoom is solving a time/space problem. I can talk to people all over the world using Zoom. I just used it to speak with someone in India, which is super important in this day and age.
Zoom way better than Google Meet!
What do you like best about the product?
It's simple and always works. New non-experienced non-technical attendees can log in quickly. Sharing screen is simple and better than Google Meet. Screen sharing you can view as an entire screen and as I change tabs the viewers can see where I'm going also.
What do you dislike about the product?
Free version disconnects you @ 40 min which can be frustrating. Using either system speakers or iPods requires a meeting to be started before switching between either. Example is I was last on zoom using computer speakers, however this new meeting I want to use my iPods because I need to walk around the house and be productive before the meeting starts. (I don't want to waste time sitting in front of the computer waiting for a meeting to start). When the meeting starts zoom has defaulted to the last used settings, so if I'm on my iPods now I have to manually change audio properties after the meeting starts, sometimes I miss some of the first few seconds.
What problems is the product solving and how is that benefiting you?
Auditing landing pages and confirmation of links, url's, and other visual important details are easily shared with screen sharing. Also recording can be on my hard drive or via cloud which avoids a power outage once my local recording was lost and this does not happen with the cloud recording.
Zoom is Awesome!
What do you like best about the product?
Zoom has a lot of great tools to use during meetings to connect with other participants. I love its flexibility and how easy it is for everyone in the meeting to participate in their own ways. The screen sharing feature is probably my most favorite part.
What do you dislike about the product?
On some occasions, connectivity is a problem. But that could be more about the internet connection than anything. I wish you could have longer meeting times in the free version.
What problems is the product solving and how is that benefiting you?
Zoom helps me to be able to meet with clients all over the world. It's also great for quick meetings with my team when I need to communicate to them but I don't want to schedule in-person meetings.
Saved us during COVID
What do you like best about the product?
It allowed us to connect with our church members all over the world! The ease that people can join--literally from all over the world has increased our ministry.
What do you dislike about the product?
connection/audio issues at times when using our other software, sometimes the sound doesn't work. I believe this is an issue with the other products we use and not zoom.
What problems is the product solving and how is that benefiting you?
It solves the problem of people being unable to make it to our building because of proximity to the church or traffic issues. Allows our ministry to be GLOBAL.
Easy to use
What do you like best about the product?
It is the industry standard. It is an easy to use platform that works better than competitors. It is convenient to host meetings and webinars. It is used by most of our clients.
What do you dislike about the product?
There have been some situations when we get an error message that someone else is using Zoom. We have found a work around but this is a design flaw in the system.
What problems is the product solving and how is that benefiting you?
Zoom is a platform that is allowing us to hold meetings and conduct business from anywhere. It has increased productivity and communication and makes it easy to communicate.
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