Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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The valuable tool we never knew we needed.
What do you like best about the product?
What I like most about Zoom is the accessibility to virtually anyone around the world with an internet connection and a mobile or tablet device. I also use Microsoft Teams as mandated by my kids' school district when conducting parent-teacher meetings and I have to admit, it is easier to log in to zoom.
What do you dislike about the product?
What is a challenge is when my internet connection is weak and the audio distorts as though I was in the matrix. Also, it would be helpful if the zoom instructions were clearer in troubleshooting. (I.e., muting all participants immediately upon entering the meeting room.)
What problems is the product solving and how is that benefiting you?
I am able to connect with colleagues who do not live in my city. My outreach is far greater. I feel like I'm living the life of the Jetsons! :) This has led to more business partners who live on the other side of the country.
User Friendly and Reliable
What do you like best about the product?
Zoom allows face-to-face interaction in a culture where physical presence can be difficult and somewhat challenging. Zoom is user-friendly and reliable.
What do you dislike about the product?
I've not yet encountered any dislikes about the Zoom platform.
What problems is the product solving and how is that benefiting you?
Visual access to team members without the precaution requirements in a healthcare setting. We are able to improve productivity by visually encouraging one another.
Zoom is a lifeline
What do you like best about the product?
I find Zoom the most helpful in keeping connected with clients and friends who live out of state or even the country in which I live. Not only can I communicate with them but I can also share information and media with them.
What do you dislike about the product?
The least helpful about zoom is that free accounts are limited to 40 minutes for three or more connections in a meeting, but it is a realistic limit. And on occasion how quickly it can drain my device's battery can be an issue.
What problems is the product solving and how is that benefiting you?
It solves how to meet up with others when we are physically far apart, in different states, or in helping us maintain safety measures in meeting together when one or more attendees is not feeling well.
Great for video meetings and teleconferences
What do you like best about the product?
I like Zoom for online meetings. It is simple to navigate and operate. Scheduling meetings is a breeze and they are added directly to my calendar. Sharing meetings is easy as well and makes it a simple process to host a meeting.
What do you dislike about the product?
The app uses a lot of resources within my computer so other things don't run as well. Some of the sharing navigation is not intuitive and can be hard to find what you are looking for.
What problems is the product solving and how is that benefiting you?
Zoom allows for impromptu spur-of-the-moment meetings with ease. If I have something come up that I need a collective think tank of other people to join, it is very simple to log in, set up the meeting, share with colleagues and hold the meeting in the virtual space.
It doesn't get any easier!
What do you like best about the product?
My favorite is the ease of use! I've trained over 10,000 sales agents in the past 3 years, and have all been on Zoom. Thank you for making it easy even for us low-to-no tech folks :)
What do you dislike about the product?
My only gripe, and I may be reaching here, is there could be a set of questions (like a wizard) to customize my personal settings. But still love it!
What problems is the product solving and how is that benefiting you?
With Zoom, I get around the problem of not having a training platform, and makes me look like an expert when I've only been at it for a short period!
Zoom is a wonderful tool for businesses and individuals alike.
What do you like best about the product?
Zoom is pretty user-friendly. Even some of the oldest folks I work with can log on and use it. It also gives some power to the host to help those folks if they are having trouble.
What do you dislike about the product?
Zoom works with the hardware you have, but if that hardware is not very good, it can be challenging to overcome those difficulties. And Zoom doesn't tell you when the issue is with your hardware.
What problems is the product solving and how is that benefiting you?
Zoom has been very beneficial to our organization because it allows us to stay connected with some of our folks who have moved away or who are confined to their homes.
Zoom is my favorite video conferencing platform
What do you like best about the product?
Zoom is easy to use, Zoom is reliable, stable, and feature-rich. Zoom has nice features to filter your background and do other things that make it a useful tool.
What do you dislike about the product?
There is not much i dont like about zoom, although i do wish the mobile app was more intuitive. Sometimes i get confused if i am talking on the app or for the phone part of my phone.
What problems is the product solving and how is that benefiting you?
Zoom is easy to use, Zoom is reliable, stable, and feature-rich. Zoom has nice features to filter your background and do other things that make it a useful tool.
Great for virtual meetings
What do you like best about the product?
I love the fact I can see my clients and they can see me. The audio and visual. I can not turn on my video and I can also use my snap filters. I have not used anyone else
What do you dislike about the product?
I don't have anything I don't like about zoom right now. Everything is fine as of now. maybe the price could be better. nothing maybe the price. The price could be better.
What problems is the product solving and how is that benefiting you?
I can host the virtual meeting, not meeting seniors in person. Have not realized any benefits yet. Sometimes I'm more productive. the performance has not increased
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Best solution to help my business thrive in today's changing climate
What do you like best about the product?
Zoom has been a dependable partner and tool for my company. It makes collaborating with teammates and meeting with clients easy and simple. I don't have to worry about security and I don't have to worry about teaching my clients a course on Zoom before we can connect.
What do you dislike about the product?
I would like to be able to customize the emails that go out to my clients when I book an appointment. I would LOVE to be able to play subtle "elevator music" while guests await me in the waiting room.
What problems is the product solving and how is that benefiting you?
Zoom is bridging the gap for me in my business. I am licensed to do business in 15 states and Zoom allows me to virtually "be" in those places several times a day, without the travel time. Priceless.
What was life like before Zoom?
What do you like best about the product?
Zoom allows people to connect wherever they are. I like that I can use it on my phone or my computer. I also like that it's easy to share my screen or request remote control and help a client remotely.
What do you dislike about the product?
People say that my sound quality is often they distraction. I would like better controls over background noise or volume. It would be great if it were less expensive.
What problems is the product solving and how is that benefiting you?
Zoom saved my business during the pandemic. I was able to remote into other people's computers and work remotely and also help people by having our normal bookkeeping meetings remotely to stay safe. Now that everyone is used to using it for these reasons it has made my work life very flexible.
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