Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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Zoom is my office
What do you like best about the product?
I can be anywhere in the world and take my business with me. Zoom is my office, is where I meet my clients, where I teach, and where I create an impact in the world!
What do you dislike about the product?
I don't dislike anything. Everything runs smoothly.
What problems is the product solving and how is that benefiting you?
Zoom allows me to see my clients, and record our conversations and helps me to run my training and my podcast recording in one place without needing a studio.
Great Business Tool + Recordings for Training
What do you like best about the product?
Integrated scheduling with GMail, custom backgrounds, filters and recording for training and review purposes. I like that recording is announced.
What do you dislike about the product?
Backgrounds and the recording feature for post meeting review, training and sharing. I like that joining into a meeting is easy and secure. Recording being announced is a bonus as a participant.
What problems is the product solving and how is that benefiting you?
Face to face meetings without the commute. Zoom solved brainstorming during the pandemic because our team could "meet together" and record our sessions to go back on and have the feeling of seeing eachother and our reactions.
Zoom Saves Travel Time
What do you like best about the product?
When you live in a remote location, saving travel time to attend meetings makes a huge difference in work production.
What do you dislike about the product?
Zoom was free for schools during the pandemic and is no longer. Given the ongoing issues with Covid 19, I wish there were at least a reduced cost to use it.
What problems is the product solving and how is that benefiting you?
Meetings can take place immediately even when participants aren't near each other.
We love Zoom!
What do you like best about the product?
It allows us to facilitate a remote hybrid environment. We look professional with customized backgrounds, etc
What do you dislike about the product?
Sometimes it is hard for me on a small MacBook while we are sharing screen to see the participants, It's just really small to have the gallery view.
What problems is the product solving and how is that benefiting you?
We can meet with partners, team members any time/anywhere! our attendance for meetings for boards and committees are actually better, because people don't have to leave their office or home.
Awesome Platform
What do you like best about the product?
How simple it is to use. I also like how calls don't usually drop and I rarely have issues with it compared to other platforms. Backgrounds also work better on Zoom.
What do you dislike about the product?
Not much to dislike. Has been really easy to use. It appears that Zoom is also easiest to use for people who aren't "tech-savy". Out of all the platforms I have used, I preferm Zoom.
What problems is the product solving and how is that benefiting you?
Making meeting simple and effective. We do both administrative meetings and Telehealth. Zoom fits the needs of both and has been super helpful and reliable. Our patients love it.
4 Years and Going Strong
What do you like best about the product?
I started using Zoom prior to the pandemic and was grateful to have a long 1:1 tryout session with a Zoom rep so that I could get the user experience and be shown all of the features available at the time. While Zoom has grown incredibly since then and I have upgraded my plan, I appreciate the responsive customer support, reliable service, and simply the ability to meet live virtually with my clients. I also rely heavily on the whiteboard feature!
What do you dislike about the product?
From a technical standpoint, Zoom has almost never failed me. It's not great for watch parties thanks to new restrictions on streaming services. It could be more engaging/aesthetic, but I'll take reliability over aesthetics any day.
What problems is the product solving and how is that benefiting you?
As far as I can tell, Zoom has regular updates to its services and has introduced features I might use in the future, like the webinar. It also made it possible for me to move four states away and keep my online business unchanged!
Zoom is safe, secure, and easy to adopt.
What do you like best about the product?
I like the ease of booking new meetings, especially from the browser extension
What do you dislike about the product?
Navigating some settings, and maybe explaining how to share a screen to some new users.
What problems is the product solving and how is that benefiting you?
Zoom helps with the new world of WFH- and is pretty easy for new users to adopt, even if they don't understand technology that well.
Easy to use; clear audio, and great for group meetings
What do you like best about the product?
I enjoy making use of the breakout rooms for creating more intimate sub-groups. This helps to create deeper connection and trust among strangers. I haven't seen or used any other platforms that have this useful feature.
What do you dislike about the product?
I wish there was a feature for HOW we see others on screen. For example, in circles or somehow able to make it more inviting. I also wish the audio was better in that if someone were to talk over someone else, we'd still hear them; instead the audio just being completely unclear for both people.
What problems is the product solving and how is that benefiting you?
Zoom is helping to solve the time it takes to commute to physical locations! Now anyone anywhere can join in on a discussion and create connection with others. Zoom has made things more accessible so that fostering connection in community has been possible throughout the pandemic. Ty!!
Zoom is a great video conferencing tool
What do you like best about the product?
Zoom has just been the most user-friendly, reliable video conferencing tool I have ever used. It always just works. Users dont need log ins to join calls, but creating users is easy enough.
What do you dislike about the product?
Nothing! Zoom has always worked. If I had to pick one thing, its the 40-minute time limit for non licensed users. We've only had one issue where we had to end a call and restart it, but after that, we just purchased licenses and never had the issue again.
What problems is the product solving and how is that benefiting you?
We have video calls with people constantly, and need a tool that works internally and externally. Zoom does just that. For calls where leadership is presenting in town halls or quarterly meetings, to small one on one conversations with other idividuals, Zoom just works.
Zoom - Best Platform for Streaming Videos During Calls
What do you like best about the product?
Sharing my screen on other apps is clunky, but Zoom has no lagging and the video quality is far better thank GoToMeeting or MS Teams.
Also, I like the feature to touch up my appearance!
Also, I like the feature to touch up my appearance!
What do you dislike about the product?
I don't like how guests have to wait in the waiting room before calls. I like the old way better, where they would just automatically be joined into the call. I realize it's for added security, but there should be an option to ignore security concerns when I know who the attendees are.
What problems is the product solving and how is that benefiting you?
Talking to clients and showing them progress on work is easier on video calls. Emails take entirely too long to write and go back-and-forth, so a quick Zoom call is always preferred.
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