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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,061 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    AmberLee F.

Helps me connect with potential clients

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
The ease of scheduling meetings with potential clients.
What do you dislike about the product?
For some reason it keeps resetting the schedule to EST and I am in CST
What problems is the product solving and how is that benefiting you?
It allows me to have more initial meetings with potential clients. Prior to the pandemic I would conduct these at a coffee shop and could only do 1 or 2 a day.


    Bruce W.

Best in Class

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is by far the easiest and most intuitive videoconference software on the market. I have conducted over 200 virtual meetings and not once have had an issue.
What do you dislike about the product?
I really don't see any downsides outside of issues with videconferences generally.
What problems is the product solving and how is that benefiting you?
When COVID hit, I transitioned my in-person tour business to an online virtual one. Zoom allowed me to do so very effectively. It is very reliable and allowed customer interactions.


    Justin B.

Zoom provides an opportunity to meet, brainstorm and record.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Especially throughout 2020 and 2021, Zoom provided a way to keep in touch with a big group of people. It also allowed me the opportunity to host my radio show remotely.
What do you dislike about the product?
Sometimes there is lag, but that problem was very few and far between thanks to my strong internet connection. I'd like to see a few more integrations take place, but the product is still good as is.
What problems is the product solving and how is that benefiting you?
It's making it easier to connect with people in different parts of the world when we cannot be in person. This includes video interviews where the person we wish to speak with may not be local, but we can still video record an interview.


    Tasha K.

Highly Recommend Zoom for any Business

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Very easy to use with my clients and the cost per month is reasonable. I like that it has options to record or not as well as the chat feature. I don't use any other features beyond those.
What do you dislike about the product?
I don't have any negative feedback for Zoom. I have been using it for over 2 years now and will continue to use it in the future for my business.
What problems is the product solving and how is that benefiting you?
I do all virtual personal training, this allows me to work one on one with my clients and have checkins with them as well. I wouldn't be able to run my business without it.


    Mental Health Care

Zoom is a major asset to us as mental health professionals.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Easy connectivity and a variety of activities to engaged with a variety of populations such as screen sharing and whiteboard, backgrounds and greenscreen options.
What do you dislike about the product?
my least favorite is the cost at the moment. As a new clinician, it is a bit expensive but hopefully as my business grows, it will improve and be less of a burden.
What problems is the product solving and how is that benefiting you?
Connectivity, video conferencing and ease of access for so many that are not tech savy but can utilize this platform smoothly and efficiently. I have seen an increase in users


    Olivia H.

Ease of Use & A Must For My Business

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
My favorite part is that I can title the sessions with my client's name and reason for the video call.
What do you dislike about the product?
I have not seen the ability to change my background. It may be because I need to upgrade. Not sure though.
What problems is the product solving and how is that benefiting you?
When the pandemic happened I had to quickly find a way to turn parts of business into virtual sessions. Zoom helped me accomplish this is a quick and efficient way.


    Renee Rubin R.

Great features, reliable and user-friendly interface

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is reliable - the software can be depended on. It is also user-friendly so can be used by participants with little technical expertise.
What do you dislike about the product?
Would like to see more space for permanent collaboration.
What problems is the product solving and how is that benefiting you?
Conduct nonprofit strategic planning meetings, lead trainings and workshops. Allow people to meet virtually via video conference - in large groups, webinars or breakout groups.


    Matthew T.

Scale your business using Zoom!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
The best part about Zoom is that you can be in multiple places at the same time technically! Makes running a national business easier!
What do you dislike about the product?
There is a learning curve at first. I recommend my agents spend some time practicing with Zoom before sitting in front of clients or other important meetings
What problems is the product solving and how is that benefiting you?
Zoom has helped me connect with my team on a deeper level. A phone call is great, but nothing beats face-to-face, even if it's through Zoom.


    D. Scott S.

Effective, Efficient Video Meetings

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Prior to the pandemic, I was a paid Zoom account user. When the pandemic arrived, my world became more efficient because Zoom became the world standard for video meetings.
What do you dislike about the product?
The Zoom app on my computer inverts my video feed. I need to manually change to invert and flip my camera. I have yet to find a setting that will change this setting.
What problems is the product solving and how is that benefiting you?
I need a simple and ubiquitous service for remote meetings. I had been using competitors' products and discovered that my customers found Zoom simpler to learn and use.


    Myra R.

Zoom Experience

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
We use Zoom on a regular basis for meetings and trainings. I like the ability to record, as needed. The polls are also a great tool.
What do you dislike about the product?
The cost for pro is preventing us from upgrading.
What problems is the product solving and how is that benefiting you?
I saw that the whiteboard was added. I haven't had the opportunity to use this yet, but can foresee benefits for our team.