Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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External reviews are not included in the AWS star rating for the product.
Zoom is easy to use and always seems to be clear
What do you like best about the product?
I like the fact that I can connect to anyone at any time, it's easy to connect, and the call quality is excellent
What do you dislike about the product?
There really isn't anything I don't like. It performs as it should
What problems is the product solving and how is that benefiting you?
We are a fully remote workforce, and Zoom allows us to meet "face to face" and keep in touch with our coworkers
Virtual Meet in the Virtual World
What do you like best about the product?
The tool helps us to meet all the people and get succeed in the interview
What do you dislike about the product?
annoying sounds during the call with the client and unexpected closure during the call due to the internet connectivity
What problems is the product solving and how is that benefiting you?
iinternet connectivity was restored automatically once the system got the internet back.
Good conferencing software
What do you like best about the product?
Ease of use, easy to understand. Good choice of layout. Video conferences are well organized.
What do you dislike about the product?
Setting maintenance. As an administrator it can be difficult to navigate, There are security concerns to prevent intruders that need to be addreess.
What problems is the product solving and how is that benefiting you?
Helps to organize disparate teams easily online. Our team uses Zoom to organize public meetings to allow collaberative training online.
Teaching courses over zoom
What do you like best about the product?
I teach a lot of safety classes and zoom has been an important part in being able to do this virtually around the world. I never have any issues getting logged in and starting my course. I really like that I can annotate pictures I'm showing, form breakout rooms for activities, and play videos smoothly to people worldwide.
What do you dislike about the product?
I wish there was just a better way to capture the participant names as like an excel file or word doc, rather than having to take a picture of the participant names or record the session.
What problems is the product solving and how is that benefiting you?
Zoom helped me continue teaching through the pandemic and has spread my ability to teach to a more international audience. I also love that zoom is incorporated into the new learning management system our company has chosen to use.
Definitely would recommend.
What do you like best about the product?
I love the stable connection I have with zoom compared to other platforms. I like that I am able to chat with people individually and with the group, it makes it very personable.
What do you dislike about the product?
Sometimes it doesn't record with the best sound quality. My yeti microphone doesn't always get detected when I select that microphone option. Also, the connection is sometimes delayed, but that has only happened a few times.
What problems is the product solving and how is that benefiting you?
A reliable video platform when connecting with others. Zoom is way more reliable than other platforms I've tried for recording my podcast. I usually end up switching from the other platform I use to Zoom mid-show if the connection on the other platform goes south.
Fantastic service at a reasonable cost
What do you like best about the product?
My company switched to Zoom to stay in touch with clients at the height of the pandemic. I have since had phone calls with a Zoom rep who noticed that certain accounts associated with the company weren't connected correctly due to the error of our employees. I love that they took the initiative to call and correct something that our employees had done in order to make sure that everything ran for us as smoothly as possible
What do you dislike about the product?
The admin account is not easy to understand to the average person, I would not have been able to fix the errors that my company had created without the help of the Zoom representative.
What problems is the product solving and how is that benefiting you?
Zoom allows us to maintain contact and check in with clients during their travels. During our meetings we are able to establish a connection and ensure that we are correctly interpreting their needs.
Superior connectivity
What do you like best about the product?
Easy to connect and maintain communications even in poor WiFi environments. The ability to record meetings and edit the recording is very helpful. Other carriers of meetings like Microsoft Teams are unreliable
What do you dislike about the product?
When I promote people to panelist sometimes the invite times out before they accept during webinars. Also the email invites often show the wrong password when I customize one.
What problems is the product solving and how is that benefiting you?
Allows me to connect several times a day with associates and partners. Everyone is super comfortable using Zoom unlike other platforms. Business sales have improved dramatically due to face to face training
Zoom is the best videoconferencing app I have used
What do you like best about the product?
Zoom is easy to use, especially for people who have not used it before. I am an attorney. In some instances, I have invited clients to join me for a videoconference over MS Teams (because that is the law firm's go-to app), and almost none of the clients can figure out how to join a Teams meeting. I never run into those issues if I schedule a meeting via Zoom.
I have also used the Zoom recording features to videorecord depositions. I like the available settings and features and the quality of how the videos turn out.
I have also used the Zoom recording features to videorecord depositions. I like the available settings and features and the quality of how the videos turn out.
What do you dislike about the product?
I have a recurring meeting with colleages. It would be nice to have a setting where you could automatically allow those colleagues to screen share in such meetings, rather than have the host grant access each time. Perhaps that is a feature that I am unaware of.
What problems is the product solving and how is that benefiting you?
Videorecording depositions - it's saving us money since we are not hiring a videographer. Client meetings--it's allowing us to meet with non-tech savvy people face to face, which is helpful for client relationship building.
Zoom is the BEST!
What do you like best about the product?
I love that zoom is extremely easy to use. I use it for business trainings and it has everything that I need to teach my students successfully!
What do you dislike about the product?
Nothing- honestly everything is great for me.
What problems is the product solving and how is that benefiting you?
One problem is being able to reach every user in different areas of the world without them having to pay to access quality trainings and zoom calls!
All Over the World
What do you like best about the product?
Zoom gives me the opportunity to work with clients all over the world, as if I'm sitting in the same room with them.
What do you dislike about the product?
Would prefer to be able to change audio background noise filtering level 'on the go' rather than opening preferences and changing. Also would like it easier to do additional functions when screen sharing.
What problems is the product solving and how is that benefiting you?
Meeting with people during Covid, Zoom is a lifesaver--literally!
Great benefit to be able to do my coaching long distance, so I can access clients worldwide.
Great benefit to be able to do my coaching long distance, so I can access clients worldwide.
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