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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,061 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Debra L.

Zoom Revolutionized My Work

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
As a vocal professional, having a platform without a time lag was paramount to my ability to serve my clients. Over the past few years of using this platform, the technology has become more and more effective.
What do you dislike about the product?
In truth, I cannot think of anything negative to contribute. This is a wonderful platform for high-quality video interaction. In terms of possible improvements, I would like to see more seamless upgrades.
What problems is the product solving and how is that benefiting you?
Low latency and great sound quality for my diagnostic ability. My clients are happy with the recording feature and I'm able to be extremely productive. My ability to serve my clients during the Pandemic has been stellar due to Zoom!


    Chris R.

Zoom is the "Kleenex" of Video Meetings

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is easy to use, and most all of our constituents already use it as well. I love the "sharing" and "Reactions" features as well. And though I haven't used it a lot, the Breakout feature is great!
What do you dislike about the product?
When my laptop has suffered from "low system resources", Zoom will generally lock up, unless I turn off my video to save resources. Another platform I've used will automatically turn off my camera to ensure the audio stays good. This could be either good or bad, depending on your outlook.
What problems is the product solving and how is that benefiting you?
Zoom does more to give me opportunities than to solve problems. Different ways to look at the same thing. I can reach way-more people through Zoom than if I tried to host in-person meetings all the time


    Cathy P.

Reliable and easy to use system with good user and management controls and interaces.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom makes lessons and meetings possible when my students, clients or colleagues cannot meet in person. We use Zoom five to six times per week.
What do you dislike about the product?
Audio difficulties are not uncommon. Audio quality is not always tiptop. I am a music professional, so sound quality is critical.
What problems is the product solving and how is that benefiting you?
Zoom facilities the ability to continue with work in the face of conditions - weather, transportation, illness, etc. - that would otherwise interrupt.


    Shawn S.

Zoom is the leading industry standard hyper-tasking tool.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom makes team/client meetings possible without the limitations of 4 walls. You can make more efficient use of time.
What do you dislike about the product?
You are limited to your internet connection. Although you can meet from anywhere, if your connection is poor, it will affect the meeting.
What problems is the product solving and how is that benefiting you?
I can accept clients from anywhere in the world. I can meet with someone in Portland Oregon and then someone from upstate New York, all within the same hour.


    Danielle S.

Great for Meetings with Client Groups

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I regularly use the "Share Screen" function to present an agenda to the group and review it in real-time. The ability of the host to mute attendees is helpful when some forget to mute themselves.
What do you dislike about the product?
I do not find any downsides in the way I use the tool. I use Zoom in the simplest ways possible.
What problems is the product solving and how is that benefiting you?
I work with groups of adults, and at any time one or more of the group could be on vacation or otherwise away from home. Zoom allows them to join the group meetings regardless of their location, whether on a computer or a phone.


    Lily P.

Zoom has made life easier for all.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I like that zoom has the best and easiest functions, as well as many options to learn more. I enjoy taking the zoom courses that better suit my needs and what will help me in my job.
What do you dislike about the product?
There aren't many things i dislike about zoom. Sometimes sending zoom links is confusing especially if people are used to using something like google meets. Finding the room is sometimes hard.
What problems is the product solving and how is that benefiting you?
zoom immediately solved the problem of people not being able to get together, and did so easily. Before there was only skype - which you had to dial into and it was hard and confusing.


    Marie U.

The value of using Zoom

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom makes it possible to meet when travel is not possible. And it allows for small and large group meetings as well as one to one. For me, it is simple than Microsoft TEAMS
What do you dislike about the product?
For me, setting up assigned groups was challenging at first, but I eventually learned how to do it. It just takes practice. I would have been helped by an easier way of setting up presasigned groups.
What problems is the product solving and how is that benefiting you?
Zoom allowed us to stay on schedule despite the pandemic... and individuals started to do small group work together as well. This help the organization move forward.


    Management Consulting

Reliable, Easy to Use and Breakout Rooms

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Breakout rooms help me work with larger groups. Meetings are easy to set up and adjust when needed. Fast load time means I can set up a meeting on a dime - great when f2f becomes unexpectedly necessary.
What do you dislike about the product?
Of all the platforms for video conferencing, zoom works best for me. No complaints on its use, loading or reliability. Price while reasonable could always be lower.
What problems is the product solving and how is that benefiting you?
Fast, efficient meetings. All my clients can use zoom so it makes it the go-to service for my business. Recording feature and options about where to save have helped often.


    Katie D.

All encompassing!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I love that you can change your background and have so many members dial in with ease.
What do you dislike about the product?
It's be cool to be able to add my logo or something to my screeen. It's not necessarily a dislike but a cool addition to the platform!
What problems is the product solving and how is that benefiting you?
I host all my client calls and internal meetings through Zoom. We are a fully remote team so we live and die by Zoom!


    Cynthia S.

Great program for doing presentations and hosting meetings!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I love the share screen & sound feature -- it allows for such a great quality experience when I can utilize this feature that's not available on all platforms.
What do you dislike about the product?
I've only been a part of one sesssion when there was a session bomber. Other than that I've liked it!
What problems is the product solving and how is that benefiting you?
I think Zoom solves the problem of having visual aids when I need to during presentations or groups.