Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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Zoom Webinars - Great for Investor meetings and corporate training
What do you like best about the product?
Webinars - the ability to record, change views, allow or remove attendees and control the audio.
What do you dislike about the product?
not being able to downgrade user licenses during the year. You have to wait until your renewal date to make reductions.
What problems is the product solving and how is that benefiting you?
Zoom has been an asset for meetings with clients and employees that would not or could not come to our office. The webinars have been great for giving our clients updates on their investments.
The Best Video Conference Software Out There!
What do you like best about the product?
Before zoom came along, I was using Skype and Google Hangouts. These tended to freeze and be unavailable. Upon switching to Zoom I appreciated the fact that even with my slow connection, I can access the software, and it easily records and makes the process a breeze for everyone.
What do you dislike about the product?
I would like for the cost to be a little less, but I also understand this software has so many capabilities. It would be nice to be able to get business discounts for more than one person connected with the same business or household. But I really cannot complain.
What problems is the product solving and how is that benefiting you?
Before Zoom, I never would have attempted a podcast. I was recording using a digital recorder, and I didn't even know how to capture digital recordings all that well. Zoom gets me connected easily with people I have never physically met, and now I have a podcast! I can interview anyone anywhere in the world without having to physically be there.
Happy Zoom Customer
What do you like best about the product?
Easy to set up meetings, good functionality for sharing information and presentations, and good technology in the application. Easy to invite attendees and put on your calendar.
What do you dislike about the product?
No real dislikes - could be easier to set a new background.
What problems is the product solving and how is that benefiting you?
It helped tremendously during the pandemic when we could not meet in person. Zoom allowed in person meeting to continue. If the pandemic had happened in the 70's we would only have had old fashioned phones!
Connecting across the world made easy
What do you like best about the product?
How easy and simple it is to use everyday
What do you dislike about the product?
I do not have any complaints at all! I like it a lot.
What problems is the product solving and how is that benefiting you?
I am able to connect with my clients across the world. When covid hit I was able to still connect every day. It has actually increased productivity and performence!
Zoom has so many features and is very user friendly that I would recommend it to anyone.
What do you like best about the product?
I like all the flexibility to be able to have a meeting via video conference but have the effectiveness of an in person meeting. So many screen sharing options.
What do you dislike about the product?
The only downside is having to do certain things before the meeting like a poll. I wish if I felt inclined to throw up a random poll I could do it live.
What problems is the product solving and how is that benefiting you?
We have a lot of clients that live out of town so being able to meet face to face via a video conference over a phone call has helped us connect deeper with our clients.
Allowed me to continue to work
What do you like best about the product?
As a mental health professional, I could not see patients in person during COVID. Zoom also allowed me to expand my catchment area to see patients from far away.
What do you dislike about the product?
The technology (breakout rooms, whiteboard) were not easy to master. Also, in a breakout room chat doesn't work to contact people in different breakouts or in the main session.
What problems is the product solving and how is that benefiting you?
Continuing to be able to provide care to my patients. I would have had to retire otherwise. Joining meetings has become easier for patients although some have terrible wifi and connections can break down.
Always up, easy to use and offers many options
What do you like best about the product?
With paid plan your meetings can be as long as you need. Whiteboard and screen sharing as well as breakout rooms enabling brainstorming and small group interaction
What do you dislike about the product?
Invitation link is too long. Would be nice if Zoom used an integrated link shortener
What problems is the product solving and how is that benefiting you?
Can meet with any of my team members world wide. Can also conduct seminars remotely saving on travel. Was great during Covid lockdowns to keep going with business while still being safe.
Great platform to reach the masses
What do you like best about the product?
I like the fact that I can upgrade at any time. the support is great and i like the fact it renews. There are a lot of things that really are excellent about zoom.
What do you dislike about the product?
There is not much that I dislike about Zoom. I use it for business and other personal meetings. I really cannot think of much that i do not like about zoom. great software
What problems is the product solving and how is that benefiting you?
Zoom in to solve many problems. Me being in multiple places at once for one. I can reach an unlimited number of contacts at once as well.There is much more but this is all i have right now.
Great for churches
What do you like best about the product?
I really like the flexibility and usability
What do you dislike about the product?
Sometimes, I have had people who cannot get in rooms without accounts. I think this is a new feature and is not helpful.
What problems is the product solving and how is that benefiting you?
It allows us to hold meeting at strange hours for people who are not geographically close to one another. Saves gas and time
Connection is key
What do you like best about the product?
Zoom is helpful in connecting multitudes of people all around the world to collaborate on workshops and trainings. Being able to communicate on one platform seeing each other and sharing links if needed is a fantastic opportunity for organizations in my experience.
What do you dislike about the product?
One thing that is a set back for zoom is that in order to shift a participant's capability to be host or co host, they have to be moved back into the main room. This is a function that creates breakdowns when utilizing this platform for workshops.
What problems is the product solving and how is that benefiting you?
The unmuting function to ask all participants before they enter has allowed us the greatest way to create facilitation in our workshops. The side by side screen share with spotlighting participants is also really great to be able to recognize participants within each zoom.
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