Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Zoom is a GREAT tool for business and personal use
What do you like best about the product?
I love the backgrounds that multiple people can share on zoom at the same time, love the scheduling feature
What do you dislike about the product?
that I can only share 1 screen at one time, would love to be able to split the screen and share 2 screens
What problems is the product solving and how is that benefiting you?
I have not experienced any
Easy to use
What do you like best about the product?
I like the fact that I can record my Zoom meetings if I need to. Also, I am not limited to how long my meeting can be. The Zoom software is super easy to use and you can link it directly to your google calendar. This way if you set up a meeting it's easy to connect.
What do you dislike about the product?
I am not a fan that I have to pay 15.00 per month to have unlimited Zoom meetings. I used to use the free version but I was limited to only 40 minutes per meeting.
What problems is the product solving and how is that benefiting you?
It makes it easier to meet with Clients and Colleagues during the day when they live in other states or areas. Being able to connect with them anytime anywhere.
Easy and Convenient
What do you like best about the product?
Zoom is so easy to use for communication, sharing our screen, and recording. I've never had connection issues. The voice, video, and sharing quality are all great!
What do you dislike about the product?
Honestly, there's nothing I dislike about Zoom. I do wish there were more background options easily added from the app though. Some features like this would be great to add to the app rather than just on the site.
What problems is the product solving and how is that benefiting you?
I'm not sure what Zoom is solving. It is working great for me, and I love the platform. There is no feedback I have to give for this portion over here. Thank you!
Zoom makes connecting virtually easy
What do you like best about the product?
Zoom has a simple user interface that makes it easy to navigate, whether you are the host or the attendee, regardless of your technical skills. Clients do not have to have a subscription, or the software downloaded to access zoom sessions.
What do you dislike about the product?
While Zoom is business-oriented, I do believe it has the potential for so many more uses - especially for digital theater and virtual press junkets. It would be great to integrate more features that make it easier to share backgrounds and eliminate the "boxes" and give the illusion that people are in the same room rather than separated by rectangles.
What problems is the product solving and how is that benefiting you?
I've used Zoom for both business meetings and personal gatherings. It makes it easy to stay connected when your team/family/friends are spread out all over the world and being able to share content and interact beyond just conversation helps build relationships in a way that phone calls don't do.
Great Service to Communicate Long or Short Distances
What do you like best about the product?
I like the simplicity of using zoom as well as the ability to use custom backgrounds and virtual wallpapers. The video quality is great as long as you have a strong internet connection. I use this for business meetings to talk to people hundreds of miles away and to collaborate.
What do you dislike about the product?
I do wish there was an easier way to find good virtual backgrounds and images. I do think the interface could use a facelift or maybe an option to customize the interface.
What problems is the product solving and how is that benefiting you?
It is a great program to communicate with people "face to face" and discuss business strategies. I enjoy being able to seamlessly share a screen to show presentations
Zoom has been an invaluable tool to our small firm.
What do you like best about the product?
At one time or another, all of the employees work remotely throughout the week. This enables us to give our clients opportunities to meet when traveling into the office is not possible.
What do you dislike about the product?
There as been a couple of occasions when our links would not let others join the meeting but we could send an invite to them that would allow the party to join the meeting.
What problems is the product solving and how is that benefiting you?
Sharing documents has become an irreplaceable feature that allows a complete meeting to occur and for everyone to have a thorough discussion in meetings.
An Invaluable Tool
What do you like best about the product?
In addition to being a complete life-saver for pandemic survival, Zoom has enabled my business to grow beyond local geographic limits to work with clients long distance. Zoom has also increased options for local clients -- they can fit in sessions in the comfort and convenience of their homes or wherever they have traveled for business or pleasure. Zoom's overall video quality is quite good, making it feasible to teach movement with clarity. The chat features have many advantages, including helping clients with technology snags -- if they can't hear you yet, they can still see the text and type back! The newer whiteboard features are also a great addition. You can prepare images in advance or create them on the fly. You can even use the Zoom recording options to make short videos with the whiteboard on your own time and use those recordings in any way you like, such as on social media. The whiteboard features are intuitive to use.
What do you dislike about the product?
Like with all technology, it is sometimes frustrating to figure out all the changes after software upgrades. But the folks at Zoom seem dedicated to continually improving their product. I greatly appreciate companies that are constantly striving to improve.
What problems is the product solving and how is that benefiting you?
Zoom keeps evolving to add helpful features -- such as the whiteboard capabilities they have added. I had previously purchased a separate app for whiteboard options, but now I have that capability within the Zoom platform. Yay!
Easy, functional, efficient!
What do you like best about the product?
I think it is most helpful that it is super user friendly. We use it with youth, staff, and parents and it helps that translation services are so easily accessible that it can be used on a phone or tablet. and the ease of screen and music sharing. I like that you can assign folks to breakout rooms or that they can assign themselves.
What do you dislike about the product?
I wish the chat feature allowed the use of GIF keyboards and easier hyperlinks. I also wish the amount of screens on gallery mode was higher. And I would like to see more app integration for games etc. Better communication options for breakout rooms. I also don't like that if one person is sharing screen another person cannot share audio. If there are two facilitators/hosts/cohosts they should be able to share at the same time.
What problems is the product solving and how is that benefiting you?
zoom is allowing us to meet with our members during a time when meeting in person is not safe or an option. Because of the pandemic, we are not able to meet in person and zoom has helped us hold trainings, large-scale assemblies, and weekly meetings with our community in a safe accessible way.
Satisfied business account user
What do you like best about the product?
The video quality and sound quality are very good compared to other video conferencing software/app. Scheduling meeting is also easy to operate.
What do you dislike about the product?
The interface to schedule a meeting is not intuitive, and I still can't set up my background because it showed me error.
What problems is the product solving and how is that benefiting you?
It is easy to talk to teammates across the locations. I have members from Sweden, and in different states, which made the real-time meeting hard. So a quality video conference is essential.
Perfect Solutions for Working with Clients Worldwide
What do you like best about the product?
I love that Zoom has a really easy interface for me and all of my clients to use.
What do you dislike about the product?
There is nothing I dislike about Zoom. I really love it.
What problems is the product solving and how is that benefiting you?
As a personal stylist and image architect, I work with clients all over the world. Zoom makes it easy for me to connect with clients across the globe in various locations and time zones.
showing 5,241 - 5,250