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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,061 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Caitlyn S.

Consistent,reliable, and easy to use!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
The upside to using Zoom is the ease of use for both myself and my clients. Additionally, features such as screen share and whiteboard. Zoom has become a reliable part of my business.
What do you dislike about the product?
I feel comfortable using Zoom and feel that the features have only improved over the last few years. My only suggestion would be to have a meeting schedule or calendar of some kind built into the platform or easily connected from an outside program.
What problems is the product solving and how is that benefiting you?
Zoom gives me a safe and secure meeting space for working with my clients. It is compatible across my devices which makes sending invitations and holding meetings easy and accessible.


    Daniel G.

Best video software platform

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
The ease of use is my favorite part. With a software like this you just need it to work and it always does.
What do you dislike about the product?
Not a ton- zoom has come a long ways since the start of the platform. It's a really tremendous product.
What problems is the product solving and how is that benefiting you?
I run sales teams all over the world and this platform lets me do that in a super streamlined way!


    Debra P.

Made lifeline connections during Covid

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom enabled me to continue teaching my older adult students providing them a lifeline during Covid. It was easy to use and I had great success with the quality of calls.
What do you dislike about the product?
I didn't have any major problems. There were a few people who could have benefited from even easier videos showing them basics.
What problems is the product solving and how is that benefiting you?
Zoom allowed us to continue serving our community members during the pandemic and we realized we can reach more people by continuing to provide online classes using zoom


    Rob A.

Great for our solar presentations

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Helps homeowners see the entire sales process from start to finish and allows them to be in the drivers seat when building the solar system for their home. We love using zoom
What do you dislike about the product?
Nothing so far. everything seems to work well
What problems is the product solving and how is that benefiting you?
They allow us to be able to help homeowners not only in our state but nationwide and not have to travel.


    Lauren T.

Zoom for education

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom really allows me to connect with my students as if we're in the same room! The various features Zoom offers such as chat, whiteboard, and video filters allow for fun, engaging sessions that feel personal and fun.
What do you dislike about the product?
The only downside I've found is some users have a hard time pulling up their "tools" to annotate on the whiteboard. If there were a button for this on the bottom toolbar, that would make things easier!
What problems is the product solving and how is that benefiting you?
Zoom continues to update the app and resolve any bugs that arise! I'm constantly amazed by how often the app is updated, but my Zoom sessions are always smooth and without issue, so the updates are doing what they're supposed to do.


    Sandra J.

Most Valuable Tool for My Coaching Business

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I use Zoom for my coaching business. As a trauma recovery coach, it's extremely important for me to be able to see my clients and guage their reactions not just from what they say, but also their expressions, posture, body language, etc. Zoom gives me that ability through a reliable platform that is easy to use.
What do you dislike about the product?
I wish I didn't have to have a waiting room or a passcode to get in to sessions.
What problems is the product solving and how is that benefiting you?
I use Zoom to do my video calls, as well as webinars, podcast interviews, and other face-to-face connections in my business. I love that I'm able to have face-to-face conversations with people all over the world.


    Geraud B.

My experience with zoom

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I love that it is to start a meeting in zoom and get everyone on the same page. It has been a great tool to work remotely and get every to login smoothly.

I would use Zoom over other options any day. Love that it connect to other platforms like Google.
What do you dislike about the product?
There aren't many things currently I do not like. I wish the app version of zoom had a more detailed interface.
I also struggle with the lighting issue on darker skin. Would love some help
What problems is the product solving and how is that benefiting you?
Zoom is solving the fact that majority of my colleagues are in a different time zone and space than I am. We are working together like we are sharing an office.


    Construction

Great service and never had an issue.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Ease of use. I love how quick it is to set up meetings.. everything about it is great. Screen sharing is a plus, it's the reason why I got it. I don't know much about the competition.
What do you dislike about the product?
I have no issues with any of the service. Nothing that I don't dislike about Zoom. I can't really think of anything that can make it better than it already is..
What problems is the product solving and how is that benefiting you?
Since I've been working from home for the past 2 years it's kept me connected with all my clients. I am productive with this program. Performance has increased.


    Ciara F.

Easy, Fun, and Legendary

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I like how accessible zoom is and it is easy to navigate. It seems that everyone is able to access it and understand it, especially those who are not tech savvy!
What do you dislike about the product?
I don't like the limitations regarding anonymity. Some people are not fond of making accounts, especially to networks that have video and mic access so that would be my only "hangup"
What problems is the product solving and how is that benefiting you?
Zoom seems to be client focused and promptly responds to issues that come up. They seem to be constantly improving and willing to adapt to address concerns, as well as staying innovative.


    Media Production

The best video calling service!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Over the past two years of moving to remote work, the best video calling platform has been Zoom by far. I'm at an audio company and the experience of sharing audio during presentations and meetings has been the best in terms of quality and clarity.
What do you dislike about the product?
There has been a bit of confusion about hosting meetings simultaneously - does the account holder need to always start the meeting and transfer ownership, if it will boot attendees when the host leaves, etc. Just not a lot of clarity on the best practices for smoothest flow in these situations.
What problems is the product solving and how is that benefiting you?
In my current role we've had issues particularly with sharing high-quality audio has been a challenge across other platforms. Zoom definitely is a leader on that front.