Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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Excellent meeting functionality
What do you like best about the product?
Ability to mute all participants. Often people take a phone call and forget to mute
What do you dislike about the product?
Limited functionality on smart phone. Inability to save survey questions
What problems is the product solving and how is that benefiting you?
I have been using zoom for a number of years. Duing the pandemic we used it exclusively to conduct business meeting and member training
User Friendly Communication
What do you like best about the product?
Easy to navigate and self explanatory, its also a breeze to walk others through using. Using thing like polls and mute/unmute, hand raising are all made simple.
What do you dislike about the product?
For a while it was on a setting that auto-raised hand and unmuted, which was distracting, but easy to fix by turning it off in the settings. Maybe don't have this turn on automatically but let the user choose if they wish to use the feature.
What problems is the product solving and how is that benefiting you?
Communicating across states/time zones is a breeze and the share screen option is great for helping someone use any computer ap or function they're not used to.
Easy to use, setup, and manage.
What do you like best about the product?
That fact that I can work from wherever I please. I like the integration to my Google calendar
What do you dislike about the product?
Sometimes the connection gets scrambled causing the audio to cut out. That seems to be something I hear from others as well.
What problems is the product solving and how is that benefiting you?
Staying connected to my team and customers.
Zoom is easy and efficient
What do you like best about the product?
I'm not very technical but I can use Zoom. Having access to the platform has enabled me to expand my business while not reducing the care or quality of the service I'm providing.
What do you dislike about the product?
Scheduled meetings don't always appear on sign in but if I close the app and sign back in or click the meeting in my calendar instead of from within Zoom, I'm good to go.
What problems is the product solving and how is that benefiting you?
I'm a counselor. Zoom allows me to meet with people no matter where they may be located. It allows the group to be made up of people from different parts of the world and it encourages strong bonds between the group members even if they aren't close geographically.
Really excellent service
What do you like best about the product?
I've found zoom to be an extremely useful service that works well. The ability to quickly set up and edit meetings on the fly has been deeply helpful for me. I've really appreciated the ability to connect via phone audio when computer audio hasn't worked.
What do you dislike about the product?
I found that the service, while it works well, has some issues. The primary one is zoom's inability to adequately handle slow web connections. Ideally zoom would have a feature that could get throttle the video connection and enhance the audio connection, though often both slow down, with the video the most slowed down.
What problems is the product solving and how is that benefiting you?
Zoom has helped me to be able to speak with people with a range of different devices and locations. The ability to speak with people who are on different systems and to share my screen has helped a great deal.
Wonderful for our half-remote office
What do you like best about the product?
Zoom has been incredibly easy to transition half our office to remote work. With the pro membership, we are able to allow multiple users to co-host meetings so that no meeting is canceled if it does not work with everyones schedules.
What do you dislike about the product?
Learning how to use multiple webcams whilst screen sharing is not super intuitive, but there are resources available to explain the process. Pinning multiple webcams is a little tricky as well!
What problems is the product solving and how is that benefiting you?
Zoom has helped our company easily set up meetings internally and with clients. It is easy to send invites directly through zoom and allow clients and prospective clients to share their screens when troubleshooting issues.
Zoom saved my business and income during fhe pandemic, allow me to easily connect with my client.
What do you like best about the product?
Super easy to use.
Was no hassle for myself or my clients. It's just click and go.
No fuss.
Reliable connection.
Easily allows me to connect with anyone world wide.
Was no hassle for myself or my clients. It's just click and go.
No fuss.
Reliable connection.
Easily allows me to connect with anyone world wide.
What do you dislike about the product?
I tend to use 2 devices with the same account for most meetings.
And it always asks me to switch who's in charge.
The app doesn't need to ask if I want to change.
And it always asks me to switch who's in charge.
The app doesn't need to ask if I want to change.
What problems is the product solving and how is that benefiting you?
I am now able to expand my business in a direction that allows me to stay connected with my clients and travel.
I can also interact with more clients not having to go to multiple locations.
I can also interact with more clients not having to go to multiple locations.
So much better than Teams - or anything else
What do you like best about the product?
Zoom holds calls even when my Internet connection is slow when other platforms drop the call. Great flexibility and options for breakout rooms and polls makes interaction with big groups really effective.
What do you dislike about the product?
Literally nothing - everything works as I want it to
What problems is the product solving and how is that benefiting you?
We are a training company and decided to stay online permanently after the pandemic because feedback from our Zoom trainings was as good as the face to face trainings, and they were much more profitable
RELIABLE PLATFORM AND EASY TO USE
What do you like best about the product?
Zoom keeps everyone in our company connected. It is userI feel our me-friendly and easy for everyone to use. People can join the meeting using thier computer, laptops, Ipad and phones.
What do you dislike about the product?
I feel that our meetings are more productive and allow people to be heard easier in person.
What problems is the product solving and how is that benefiting you?
It keeps everyone in our company connected. There have been no disruptions in our business since we started using zoom. It allows us to connect with business associates in other states and save our company money since we are not traveling as much.
Brilliant Tool for a new world of work
What do you like best about the product?
Being able to quickly pull together meet meetings with multiple people - the ease is what makes zoom so great and the convenience of creating scheduled meetings means we can all work collaboratively
What do you dislike about the product?
Sometimes the lAtency can mess up and delay the picture and audio - at times this has meant it's difficult to hear the person speaking if the internet drops out thought it's rare
What problems is the product solving and how is that benefiting you?
Working remotely - allows for me to work from home and have a balanced family life - it gives me an opportunity to see people face to face and build a closer connection
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