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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,061 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Yaragadda S.

Zoom Makes Planning and Scheduling Effortless

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
Maeking plans and scheduling in Zoom is my go to place.
What do you dislike about the product?
Ease of scheduling a call, recording calls, screen sharing, and also the best feature giving access to other to use my screen.
What problems is the product solving and how is that benefiting you?
The main problem it is solving is the communication gap between the remote employees. And getting the meeting notes in the end using the AI.


    Nandini R.

Great zoom workplace experience

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
The zoom workplace let's you easily join and host a meeting and let's you connect with multiple people
What do you dislike about the product?
It is easily accessible and joing a meeting is very user friendly
What problems is the product solving and how is that benefiting you?
Connecting people


    Primary/Secondary Education

Perfect for Productive Meetings and Interviews

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
Very convenient for a teach to do a meeting and productive interview. It's also connected with google calendar reminders, great! A lot of amazing backgrounds , and break out room feature is fantastic too.
What do you dislike about the product?
It will be helpful if there is ai note talker available to use during any meeting
What problems is the product solving and how is that benefiting you?
Longer time free meeting is beneficial


    Staffing and Recruiting

Seamless Scheduling and Smart AI Features Make Zoom a Standout

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate being able to sync both my calendar and contacts, which makes it easy to manage all my meetings and receive helpful summaries. I also enjoy the AI features, and I like that I can make phone calls with a well-organized call history.
What do you dislike about the product?
At the moment, I can't think of any drawbacks, as Zoom has proven to be an excellent tool.
What problems is the product solving and how is that benefiting you?
The platform offers features like calendar management, calls, meetings, recordings, as well as AI-generated summaries and assistance.


    Prakhar A.

Reliable Video Meetings, Even on Bad Networks

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
I use Zoom Workplace mainly for virtual meetings and team discussions with colleagues across locations. I appreciate that it is reliable, easy to use, and delivers consistent video and audio quality, even with large meetings or participants joining from different networks. The video quality never decreases, even at lower network or internet speeds, so it doesn't require a high-speed internet connection. Once, while traveling by train with a bad network, I was still able to connect on Zoom Workplace without much difficulty or issues, and the meeting went smoothly. The initial setup was very easy, and the better UI, ability to manage meetings, and performance on lower internet speeds were key factors in switching from Webex.
What do you dislike about the product?
Managing notifications and meetings overload could be better and some UI part as well.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to connect with remote teams easily, which reduces travel and coordination hassle. It handles video meetings well even on bad internet, making decisions faster.


    Anna C.

Effortless Meetings with Intuitive UI and Smart AI Features

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
Zoom is easy to use and the user interface is great. You can record meeting and use their AI tool to summarize meetings.
What do you dislike about the product?
Zoom can be a bit laggy but that is the only downside I've experienced.
What problems is the product solving and how is that benefiting you?
Transparency


    Leigh R.

Effortless to Use with Professional Quality

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use. Professional quality. How it works with outlook.
What do you dislike about the product?
The screen that shows all the participants changes when you go to share the screen. Would like it to stay the same.
What problems is the product solving and how is that benefiting you?
Quality application to host meetings without having to do it person.


    Civic & Social Organization

Essential and Familiar Video Conferencing for Seamless Remote Meetings

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
It's a video conferencing tool that everyone is familiar with and is important when we can't meet in person for meetings.
What do you dislike about the product?
You need to keep the version up to date or you may not be able to join the meeting.
What problems is the product solving and how is that benefiting you?
We have staff in various locations and Zoom allows us to meet regardless of where we are. We are able to be productive without having to drive into the office.


    Lisa K.

Effortless Customer Meetings and Screen Sharing

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate being able to meet with my customers and share my screen to assist them with any questions or issues they might have.
What do you dislike about the product?
I have no complaints whatsoever. I truly love everything about it.
What problems is the product solving and how is that benefiting you?
Having the ability to view my customers' accounts makes it much easier to guide them through any issues or assist with their workflows.


    Gustavo P.

Intuitive and Stable Platform That’s Effortless to Use

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
Very easy to use. Intuitive and has a great core for the stabilization of the calls and the workplace.
What do you dislike about the product?
On the free side, there is no warning when a meeting is about to be finished .
What problems is the product solving and how is that benefiting you?
Communication with clients and between workmates.