Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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External reviews are not included in the AWS star rating for the product.
User-Friendly, Secure, but Pricey for Startups
What do you like best about the product?
I appreciate Zoom's user-friendly nature, making it easy to manage and control. Its ability to facilitate meetings across borders is invaluable for a startup like mine where physical spaces are costly. I love the recording feature, which allows sharing for those who miss meetings. The security features give me control over who participates and records, protecting against scams.
What do you dislike about the product?
I find the cost of Zoom Workplace to be quite high, which makes it sometimes challenging for me as a young entrepreneur and a startup to utilize it as frequently as I would like. While Zoom is excellent, the expense can be a barrier. It would be really beneficial if there could be adjustments made to the pricing, such as offering more affordable plans or promotional deals specifically targeted at startups, schools, or groups.
What problems is the product solving and how is that benefiting you?
Zoom eliminates the cost and need for physical meeting spaces, enabling cross-border connections. Its user-friendly interface and recording features allow easy meeting management and accessibility for absentees.
Integrated Collaboration Tool
What do you like best about the product?
The best thing about Zoom is the kind of features it has in it's Video feature. You get ample number of options to enhance the video quality and the the avatar feature is really funny when playing virtual games with the team. The new AI integration has made it even better.
The customer support is also very good!
The customer support is also very good!
What do you dislike about the product?
I guess rather than having all the options like- chat, meetings, Docs etc, at the top, if Zoom can place them on the left it would be lot easier for users to navigate from one option to another.
Another thing i find sometimes messy is the left hand option section once you click on Teams Chat like @mentions, channels etc.
Another thing i find sometimes messy is the left hand option section once you click on Teams Chat like @mentions, channels etc.
What problems is the product solving and how is that benefiting you?
We would have separate platforms to execute training, collaborate and communicate, but with everything in one platform, learner experience is simpler, and we removed administrative burden instead of having to navigate multiple platforms.
Using interactive features like polls, whiteboards, and AI-generated recaps are ensuring the learners are engaged during the session and afterwards. We have seen increased completion rates and the speed at which, learners apply job skills.
Using interactive features like polls, whiteboards, and AI-generated recaps are ensuring the learners are engaged during the session and afterwards. We have seen increased completion rates and the speed at which, learners apply job skills.
Zoom for Workplace Productivity
What do you like best about the product?
I like that Zoom Workplace makes virtual meetings easy with clear video and screen sharing.
What do you dislike about the product?
I dislike occasional connectivity issues and the need for frequent updates.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves communication and collaboration gaps, helping me work more efficiently and stay connected in one platform.
Zoom Workplace - Review
What do you like best about the product?
Easy connectivity with team members for a quick video conference, clear audio and video quality.
What do you dislike about the product?
My dislike is there are more features in zoom workspace sometimes it make user experience complicated and mainly the limitations on free version like 40minutes limited meet time etc,.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes staying connected with my team really easy. Whether I’m working from home or the office, I can chat, join meetings, share notes, and collaborate all in one place. It saves me time and helps me stay organized, so I can focus on getting work done without any hassle.
Personal Experience Using Zoom for 3 years
What do you like best about the product?
Zoom is very intuitive and convenient to use especially for students and workers in so many different setting.
The interface is very easy to understand even for first time users and the colour combination in my opinion is one of the best for the eyes. With practicality and user experience in terms of screen sharing and screen interactiveness with others, this is a 10/10 in my opinion. I took an online exam using zoom with the white board was amazing.
The interface is very easy to understand even for first time users and the colour combination in my opinion is one of the best for the eyes. With practicality and user experience in terms of screen sharing and screen interactiveness with others, this is a 10/10 in my opinion. I took an online exam using zoom with the white board was amazing.
What do you dislike about the product?
Sometimes the app crashes unexpectedly or the network could be somehow unresponsive. However, restating the app or software usually fixes the issue
What problems is the product solving and how is that benefiting you?
Collaborative whiteboard and video conferencing
A Reliable All-in-One Collaboration Platform
What do you like best about the product?
What I like best about Zoom Workplace is its seamless integration of multiple tools—meetings, chat, phone, and whiteboard—into a single, user-friendly platform. The interface is intuitive, video and audio quality are consistently excellent, and features like breakout rooms, screen sharing, and smart scheduling make teamwork highly productive. It’s a true all-in-one collaboration hub that supports both remote and hybrid work.
What do you dislike about the product?
While Zoom Workplace is highly reliable, a few areas could be improved. Large meetings occasionally consume high bandwidth, which may affect users with weaker internet connections. The frequent updates, though necessary for security and new features, can sometimes disrupt workflow. Additionally, with so many features integrated, it can take time for new users to fully explore and adopt everything. These are relatively small challenges compared to the overall value Zoom provides
What problems is the product solving and how is that benefiting you?
Zoom Workplace is solving the problem of fragmented communication tools. Instead of switching between multiple apps for meetings, chat, whiteboarding, and phone calls, everything is integrated into one seamless platform. This not only saves time but also makes collaboration smoother, especially for hybrid and remote teams. For me, it has eliminated miscommunication, improved meeting productivity, and allowed me to stay connected with colleagues and clients regardless of location. The ability to record sessions, use breakout rooms, and share screens ensures that collaboration is just as effective online as it would be in person.
Zoom: Bundle of Joys
What do you like best about the product?
It's interactive soothing powerful teams collaboration is what Zoom offers, while adding add-on and AI into it adds cream to the coffee for the users who show their support interaction and zeal while connecting with other mates from the other corner of the world. It's interactive design and affordability is what Zoom makes its way to every organisation/association and educational institutions. I'm using it since I was doing my bachelor's and now in workplace too. A real partner of an organisation!
What do you dislike about the product?
It's one con is that for free users time and space is somehow limited but it can't be it's downside while it is all-in-one tool which lags sometimes and some users do fuzzy things in meetings which could be restricted.
What problems is the product solving and how is that benefiting you?
Our team is spread over various place and it is hard to reach for everyone to attend physical meetings and to add spice to the steak we have Zoom which makes it all happen with just a single tap on the screen/mouse and we are all in. Zoom really helped us implementing our projects in a soother possible way.
Easy online classes and smooth video calls
What do you like best about the product?
Zoom has been essential for coordinating our college’s annual Tech Fest. The video quality is consistently clear, and screen sharing helps us present proposals and budgets during planning meetings. The recording feature is especially useful for those who miss a session, so everyone stays updated. It integrates smoothly with our calendars, making scheduling easy and organized.
What do you dislike about the product?
Sometimes breakout rooms take a moment to set up, and occasionally there are audio delays when the internet connection is unstable. A built-in collaborative whiteboard with better features would make brainstorming smoother.
What problems is the product solving and how is that benefiting you?
It has completely replaced the need for in-person planning meetings, which saves time for our team members who are in different schedules and locations. This has helped us coordinate large events like hackathons and workshops much more efficiently.
Zoom is my go to video conference service
What do you like best about the product?
Zoom Workplace is easy to use and manage, Joining the calls and managing the chat is very easy to do.
What do you dislike about the product?
I dislike that Zoom has time limits on the calls on a Basic Plan at 40 min.
What problems is the product solving and how is that benefiting you?
I use Zoom for the video calls with my clients.
Zoom For video calls
What do you like best about the product?
Having an easy option to have video calls with anyone regardless of license of the participants.
It is easy to use and I use it every day with customers
It is easy to use and I use it every day with customers
What do you dislike about the product?
The gmail integration only allows for a personal meeting room link, which causes issues when I have several call in a row
What problems is the product solving and how is that benefiting you?
Having a platform to use for calls with cuatomers
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