Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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Zoom Workplace : AI-powered collaboration hub that unifies meetings, chat, and workflows
What do you like best about the product?
I appreciate how Effortless makes meetings smoother with its clear video quality, reliable connection, and helpful AI features like summaries, agendas, and action items after each meeting. These tools really help save time and keep everything organized.
What do you dislike about the product?
I am not a fan of the cluttered interface, the way apps tend to overlap, and the occasional connectivity issues. The analytics are somewhat limited, and many important features are only available in the more expensive tiers. Additionally, the telephony reliability for enterprises can be inconsistent.
What problems is the product solving and how is that benefiting you?
Zoom Workplace has been helpful to me by addressing several needs, such as emailing clients, video conferencing, using the AI Writing Assistant, and sharing my screen.
A reliable and seamless collaboration platform for hybrid teams
What do you like best about the product?
Zoom Workplace provides a remarkably seamless and user-friendly experience for virtual meetings, team collaboration, and webinars. Its interface is clean, straightforward to use, and filled with intelligent productivity features such as breakout rooms, cloud recording, integrated whiteboards, and calendar synchronization. I particularly value the platform's stability, even when hosting large numbers of participants, as well as the AI-driven tools that make meeting summaries and follow-up management effortless.
What do you dislike about the product?
Although the platform delivers excellent performance overall, I have noticed that the desktop client can become somewhat sluggish when both screen sharing and recording are used at the same time, particularly on less powerful computers. Furthermore, it would be beneficial if certain advanced analytics and administrative features were more readily available in the base plan, as this would better support small teams and startups aiming for gradual growth.
What problems is the product solving and how is that benefiting you?
Zoom Workplace has greatly streamlined our communication and collaboration processes. It addresses several business challenges simultaneously, such as managing hybrid team schedules, hosting secure client demos, and conducting internal sprint reviews. The integrated AI Meeting Assistants have eliminated the need for manual note-taking and discussion summaries. Additionally, the unified calendar and messaging tools minimize the need to switch between different platforms, helping everyone stay on the same page. Overall, Zoom Workplace has enabled us to centralize team collaboration, save hours each week, and significantly enhance meeting efficiency.
Positive: Seamless collaboration across teams—Zoom Workplace delivers.
What do you like best about the product?
Zoom Workplace has been instrumental in delivering Cyber Ubuntu workshops across Brakpan. Its intuitive interface and reliable video quality allow me to host interactive sessions with youth and adults—even in areas with limited connectivity. Features like breakout rooms and screen sharing help me create safe, engaging learning environments where participants can explore cybersecurity fundamentals and digital literacy. Zoom’s accessibility empowers me to bridge the digital divide and foster trust in technology.
What do you dislike about the product?
While Zoom Workplace is generally reliable, occasional connectivity issues and audio lag can disrupt sessions—especially in low-bandwidth areas. I’d also appreciate more localized support and training resources tailored to African community contexts, which would help scale outreach efforts more effectively.
What problems is the product solving and how is that benefiting you?
Before Zoom, our community tech workshops were constrained by physical space, scheduling conflicts, and limited reach. Zoom Workplace solves these barriers by enabling remote delivery of cybersecurity education, certification prep, and mentorship. It allows us to collaborate across locations, engage more learners, and maintain continuity in our programs. For underserved communities, this means consistent access to digital literacy and career-building resources—regardless of geography.
Is Zoom Still Worth It? My Honest Review
What do you like best about the product?
What I like best about Zoom Workplace is how smooth and reliable it feels during meetings. The video and audio quality are consistently good, even with multiple participants.
What do you dislike about the product?
For those new to Zoom Workplace, the platform can feel overwhelming, as it combines a wide range of features—many of which are seldom used—resulting in an interface that appears unnecessarily complex.
What problems is the product solving and how is that benefiting you?
oom Workplace helps reduce the hassle of juggling too many different apps for meetings, chats, and file sharing. Having everything—video calls, chat, whiteboard, and follow-up notes—under one platform keeps my work more organized.
smarrt very easy to uae
What do you like best about the product?
ease of use customer support number of features
What do you dislike about the product?
frequency of use wpuldnt use daily maybe soon
What problems is the product solving and how is that benefiting you?
great busdisness platform
Best Option Best Meetings
What do you like best about the product?
The options it has for making the meetings something easy and appropriated. The features ir has are great, and adding the IA transcript is a good tool to have a summary of our meetings.
What do you dislike about the product?
Everything is good for me now. The interface and how easy is to use it
What problems is the product solving and how is that benefiting you?
Zoom helps us to have meetings with people from other cities or countries, instead of having a meeting with in house workers only.
Great Product for Work
What do you like best about the product?
Perfect Place for work meetings and gatherings
What do you dislike about the product?
Nothing as it's always a breeze to use this product
What problems is the product solving and how is that benefiting you?
Easy access to co workers all over the world
Zoom Workplace is a very nice tool to deliver my trainings.
What do you like best about the product?
The cloud recording of a meeting. It is very easy to share the recording with participants.
What do you dislike about the product?
I don't have any specific dislikes. Overall, it's a very useful tool.
What problems is the product solving and how is that benefiting you?
The platform is easy to use, as users simply need to click a link to join. It also offers helpful tools such as a whiteboard, which is particularly valuable in a classroom setting. Additionally, the AI Companion feature can be used to generate meeting summaries.
easy to use
What do you like best about the product?
I like that I am able to communicate with all my co-workers easily and efficiently.
What do you dislike about the product?
There is nothing so far that I do not like about Zoom workplace.
What problems is the product solving and how is that benefiting you?
It is solving the problem of communication in the workplace. Communication is one our number one priority and it is being resolved quite effectively.
zoom tutenlabs
What do you like best about the product?
It has been a pleasure to use Zoom - super easy to use and doesn't have any generational gap, so I can use it with my closest boomer
What do you dislike about the product?
not much, it is always updating it selft
What problems is the product solving and how is that benefiting you?
communication
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