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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,061 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Sunil K.

Everyone access

  • September 26, 2025
  • Review provided by G2

What do you like best about the product?
Zoom offers a free version that is accessible to everyone, which is why it is commonly used across various government departments.
What do you dislike about the product?
In my experience, Zoom is not very user-friendly, and the free version also has a limit on the number of participants.
What problems is the product solving and how is that benefiting you?
Easy to connect with anyone and affordable and access in low network area also


    Furniture

Great tool especially for remote workers

  • September 26, 2025
  • Review provided by G2

What do you like best about the product?
Nice for remote workers. Easy to use and straightforward.
What do you dislike about the product?
For the full license it costs quite a bit.
What problems is the product solving and how is that benefiting you?
Easy use access which saves time trying to figure things out on other places.


    Saloni P.

Simplify virtual Meetings and Remote Collaboration

  • September 26, 2025
  • Review provided by G2

What do you like best about the product?
It’s very easy to use; joining or hosting a meeting takes only a few clicks, even for non-techy people.

Great cross-platform support - works on Windows, Mac, mobile, web etc.

Strong collaboration tools: screen sharing, recording, virtual backgrounds, breakout rooms, whiteboards, etc., which help in making meetings more engaging.
What do you dislike about the product?
Free plan has limitations (e.g. 40-minute limit on group meetings) which can interrupt longer discussions.

Video/audio quality and connection stability can suffer (lags, glitches), especially on weak internet.

Cost can add up for larger audiences or for advanced features/webinars.
What problems is the product solving and how is that benefiting you?
Zoom solves the problem of geographical distance by making remote meetings easy and reliable. It lets me connect with colleagues, clients, or teachers without needing everyone in the same room. The ability to record meetings, share screens, and use features like breakout rooms makes communication more effective and saves time—no need for physical travel, scheduling conflicts are fewer, and I can cover more ground virtually.


    Adam B.

The right tool for a quick call

  • September 26, 2025
  • Review provided by G2

What do you like best about the product?
Easy access.
Intuitive UI
built in chat funciton
What do you dislike about the product?
bad video and audio quality makes the calls a bit hard
What problems is the product solving and how is that benefiting you?
Coordinating calls with clients who are not part of the usual workspace can sometimes be challenging. It often requires extra effort to find a suitable time and platform that works for everyone involved. I find that clear communication and flexibility are essential when setting up these meetings outside the regular environment.


    Kalpesh P.

Most agile collaboration platform

  • September 26, 2025
  • Review provided by G2

What do you like best about the product?
It is easy to use.
Multi screen sharing feature is very useful.
Floating reactions feature is awesome.
Breakout room feature is of great use.
What do you dislike about the product?
Performance of the application can be improved over slower network.
Video quality can be improved.
What problems is the product solving and how is that benefiting you?
Being a remote first company, we mostly use zoom to collaborate with other teams and individuals. Also we use Zoom to demo the work done to different stakeholders. AI meeting assistant summarizes the meeting discussion really well, which can be referred later, which eliminates the need to watch complete meeting video.


    Antonio H.

Good meeting sw!

  • September 26, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate how simple it is to join a meeting. With just one button click, you're instantly connected and collaborating with your team.
What do you dislike about the product?
Sometimes, you find yourself just waiting to be assigned a task, sitting in silence for about ten seconds while everyone tries to figure out what's happening. That's remote work for you.
What problems is the product solving and how is that benefiting you?
It helps me with my projects from smart cities, remote collaboration with gobernment officials is easy and instanly, even if they are in differents places. We use it a lot for training and educacion, helps run workshops, training sessions...


    Alessandro O.

Reliable and widely adopted, with improved collaboration features

  • September 25, 2025
  • Review provided by G2

What do you like best about the product?
Consistently reliable video quality and easy-to-use interface across teams and clients.
What do you dislike about the product?
Integration across tools feels behind Slack/Teams; some features feel scattered or underused.
What problems is the product solving and how is that benefiting you?
It simplifies video calls, webinars, and screen sharing—especially with external stakeholders.


    Victoria E.

zoom meeting review

  • September 25, 2025
  • Review provided by G2

What do you like best about the product?
It was a pioneer in the field of virtual meetings.
What do you dislike about the product?
The connection tends to lag and lacks stability, although it doesn't actually drop calls.
What problems is the product solving and how is that benefiting you?
During the COVID pandemic, it was helpful for education.


    Joe W.

Reliable business phone system

  • September 25, 2025
  • Review provided by G2

What do you like best about the product?
Zoom has proven to be consistent and reliable for phone calls, video calls, and meetings with both clients and team members. Even when the bandwidth isn't ideal, the audio and video quality remain strong.
What do you dislike about the product?
Sometimes, updates can interrupt the workflow, as they may require downloads or restarts before I can join a call or meeting.
What problems is the product solving and how is that benefiting you?
Zoom Workplace enables me to meet with clients, colleagues, and partners without incurring travel expenses or dealing with scheduling delays. It helps keep projects on track by allowing for instant connections, screen sharing, and real-time collaboration.


    Manuu M.

Nice For Online Meetings

  • September 25, 2025
  • Review provided by G2

What do you like best about the product?
I am able to communicate with different people in various locations at the same time, with high-quality video and audio. This makes it much easier for everyone to connect and interact smoothly.
What do you dislike about the product?
The mobile version often has reduced functionality compared to the desktop version. Additionally, when more people join, the video and audio can sometimes lag.
What problems is the product solving and how is that benefiting you?
Meeting