Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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External reviews are not included in the AWS star rating for the product.
Very Easy to Use, Even for Infrequent Users
What do you like best about the product?
It is really easy to use even if you don´t use it often
What do you dislike about the product?
Just that it always wants you to install the app.
What problems is the product solving and how is that benefiting you?
Meetings with future clients.
Reliable and Easy-to-Use Collaboration with Zoom Workplace
What do you like best about the product?
What I like best about Zoom Workplace is its reliability and ease of use across different collaboration modes — meetings, chat, and phone. It keeps teams seamlessly connected, whether remote or hybrid.
What do you dislike about the product?
Occasionally, the interface feels cluttered with too many options visible at once. Simplifying or personalizing the workspace layout would help streamline daily use.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the challenge of keeping distributed teams aligned and engaged. It centralizes communication — meetings, chat, phone, and whiteboards — into a single workspace, which saves time and reduces context switching.
Meet, Chat, Collaborate — All in One
What do you like best about the product?
It’s great for staying connected with remote teams. The audio and video quality are reliable even with large groups, and features like background noise suppression help maintain professionalism. Zoom Workplace makes team collaboration much smoother. The ability to use chat, whiteboards, and breakout rooms in one ecosystem really helps keep communication flowing
What do you dislike about the product?
Performance can drop in areas with weaker internet connectivity, which can affect meetings or screen sharing. It would be great if Zoom optimized bandwidth usage even more.
What problems is the product solving and how is that benefiting you?
It solves the problem of staying connected with colleagues while working remotely. With features like video meetings, chat, and whiteboards, it helps our team collaborate smoothly without needing multiple tools.
Great Quality and Ease of Use, but Different Personal vs. Organization Features
What do you like best about the product?
I enjoy using Zoom because it is straightforward and easy to use. The video and audio quality are noticeably better compared to other services, and I can connect with more people since Zoom is so widely used.
What do you dislike about the product?
The main issue I have with Zoom is the distinction between personal and organizational features, particularly when it comes to administrator settings. This difference can be frustrating at times.
What problems is the product solving and how is that benefiting you?
Zoom is solving how to make meetings accessible to employees of my organization easier if it’s a whole group. It is also helping to consult with multiple people at once to solve a problem or collaborate.
Easy to Use, Could be More Accessible for Everyone
What do you like best about the product?
Has many options for different meeting types, such as company meetings or more interactive small groups. It is really easy to adapt for everyone.
What do you dislike about the product?
I really believe it should be more accessible for everyone. This version nearly requires everyone to buy premium one since it has more time restrictions for free meetings.
What problems is the product solving and how is that benefiting you?
I think it increases the efficiency of meetings, workshops or trainings since it can be very adaptive to the context. It is easy to take notes during a meeting, share them with the others, organize meeting settings, and react to people with the features.
Intuitive and Feature-Rich, but Bug Fixes Can Be Tricky
What do you like best about the product?
Has all the features you need, it's intuitive and easy to use.
What do you dislike about the product?
When bugs occur, which is rarely, it's not too easy to solve.
What problems is the product solving and how is that benefiting you?
It allows me to hold meetings and provides meeting summaries.
User-Friendly Interface and Great Video Quality, but Pricey
What do you like best about the product?
I like how easy Zoom workplace is to use. The platform is very user-friendly and has a clean easy to navigate interface. Video quality is great as well.
What do you dislike about the product?
I dislike the price of zoom workplace. I feel it could be a little cheaper.
What problems is the product solving and how is that benefiting you?
Zoom Workplace allows me to meet with tenants virtually to perform interviews which saves time and also conduct house showings.
Great for Collaboration, but Initial Setup Can Be Tedious
What do you like best about the product?
I use zoom on a very regular basis for connecting with the folks of my organization. The best features of zoom is obviously how we can integrate it with other softwares. Collaborate together and also, in call messaging and marker are two of the best things.
What do you dislike about the product?
Nothing as such, I believe the initial verification for opening the first zoom call is a tedious process and also I have to be careful about my microphone getting muted and unmuted at times.
What problems is the product solving and how is that benefiting you?
I use zoom for all the official collaborations that we have with US folks and also with some foreign customers. Due to a mutual understanding, we prefer zoom over other alternatives
Reliable and Easy-to-Use Zoom, but Interface Needs Improvement
What do you like best about the product?
Zoom is very stable and reliable for workspace meetings, easy to use, can be shared internal and external
What do you dislike about the product?
The interface can be more visually pleasing
What problems is the product solving and how is that benefiting you?
Cross region collaborations
Adorable meetings software
What do you like best about the product?
Best meetings software easy to use also liked it many features which can be used in my working place well, Also can attend multiple meetings
What do you dislike about the product?
its customer support except that there is nothing dislikes in it
What problems is the product solving and how is that benefiting you?
it is the best meeting software where our team can all schedule meetings which benefits a lot earlier its meetings overload causes problems but now its too good
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