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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,061 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Public Relations and Communications

Easy to Use with Great Screen Options

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
easy to use and like he choice of screen options
What do you dislike about the product?
sometimes take time to get online and doesn't recognise as meeting owner so need to login
What problems is the product solving and how is that benefiting you?
connectivity


    Rohit W.

Great Experience with Zoom Workplace

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
I am using zoom workplace for more than 5 years daily and it has been a wonderful experience. It has very easy to use meetings platform which has chat, phone and whiteboard features. Recent addition of AI features really steps up the game.
What do you dislike about the product?
It a little bit costly for small business and customer support can take some time.
What problems is the product solving and how is that benefiting you?
Everyday meetings schedule and recording is nightmare for me. Zoom helped me a lot. Its AI companion is the best. I use it for summarize meetings and draf follow ups.


    jyolsna r.

Easy to Use but Occasionally Freezes

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
This is a very useful and user-friendly product, and the voice clarity is quite good.
What do you dislike about the product?
I did not experience any problems with Zoom during my calls.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves tool fragmentation, meeting overload, and remote collaboration gaps by unifying chat, meetings, whiteboarding, and AI features in one platform.
It saves time, reduces costs, and improves team productivity.
This means smoother workflows, clearer communication, and less context switching for you


    Ujjal S.

Great Features but Frequent Disconnects

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
It’s good to use nice feature and easy to use
What do you dislike about the product?
Disconnect frequently and voice not working properly
What problems is the product solving and how is that benefiting you?
Connecting with team members and take decisions early remotely


    Financial Services

Central to Remote Communication, High Quality and Affordable

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate how Zoom Workplace has been great for remote communication in our workplace, handling everything from town halls to team meetings with minimal drops in audio and video quality. It's incredibly flexible, making it easy to adapt to our needs. The intuitive setup process stood out, allowing me to get everything up and running without any deep searching into the software. I find it solves the critical issue of maintaining communication in a fully remote work environment, helping us collaborate effectively and feel part of a community. Additionally, the price point is reasonable, and the quality of customer support is reassuring.
What do you dislike about the product?
I can't really think of any major dislikes about Zoom Workplace. Perhaps the design or the color scheme could be made more energetic and happy.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to solve remote communication challenges, enabling my fully remote company to interact effectively. It also fosters collaboration by allowing us to see expressions, improving team cohesion and agenda progress.


    Gaurisha A.

“Easy, Reliable, and Perfect for Team Meetings”

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
It’s super reliable and easy to use for meetings and team calls. I like how clear the video and audio are, and the chat and screen-sharing features make collaboration smooth. It’s great for both quick check-ins and big group meetings.
What do you dislike about the product?
Sometimes the app uses a lot of internet or lags if the connection isn’t strong. I also wish the breakout room and recording features were a little easier to manage.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes it easy to connect with my team and clients from anywhere. It saves a lot of time and travel since everything can be done over video calls. It also helps with team collaboration through screen sharing, chat, and file sharing, which keeps everyone on the same page and makes work much smoother.


    Telecommunications

Great Features

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
This tool boosts productivity by offering features like chat, phone calls, a whiteboard, and annotation capabilities, along with integration with Outlook. It also includes options to enhance video images and use avatars, which add to its versatility.
What do you dislike about the product?
Waiting for recording and transcriptions, also multiple files that are created with recording and transcription
What problems is the product solving and how is that benefiting you?
This platform enables colleagues from around the world to come together in a single space, making collaboration and problem-solving much more accessible.


    Traore B.

Ease of use and appreciated customer support, numerous features

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
The ease of use, customer support, and implementation with the existing number of features
What do you dislike about the product?
Concerns if the connection is not stable enough sometimes
What problems is the product solving and how is that benefiting you?
Ease of use


    Nihal G.

Great Integrations, but Feature Overload Can Be Overwhelming

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
I mostly liked the integrations between meetings, chat and whiteboards.
What do you dislike about the product?
Lots of features are sometimes overwhelming..
What problems is the product solving and how is that benefiting you?
We are mostly using it for internal meetinfs.


    Financial Services

Easy Meeting Tool with Great Calendar Integration and Fun Features

  • October 14, 2025
  • Review provided by G2

What do you like best about the product?
It is easy to use for all meetings. The integration of it to the calendar, may it be Outlook, Gmail. It has a couple of features especially the background! Fun and interactive.
What do you dislike about the product?
I really cannot say anything bad right now - though it could have been better if the free use will be extended to an hour instead of 40-minutes. But hey! who am I to complain - we can always restart the session!
What problems is the product solving and how is that benefiting you?
This platform serves as a comprehensive solution for business communication within the organization. It brings together all communication needs in one place, making it easier for teams to connect and collaborate efficiently.