Zoom
Zoom Communications, Inc.External reviews
10,060 reviews
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Great way to communicate and review documents
What do you like best about the product?
Easy to use, and sharing documents is very easy.
What do you dislike about the product?
As with any video program, it all depends on your Internet connection. If it is not very good, the quality will suffer.
What problems is the product solving and how is that benefiting you?
We have used this program throughout the pandemic when doing client intakes and consults. The program is easy to use, clients like it, and it allows us to review documents with clients very quickly. Sometimes reviewing documents (such as contracts) on Zoom sharing screens is easier than in-person reviews.
a good tool for team meeting and sub-group discussions
What do you like best about the product?
meeting features and all team members can see each other during covid lockdown, a meeting place for sub-group
What do you dislike about the product?
security concerns over the user privacy, and the back team
What problems is the product solving and how is that benefiting you?
team meeting and discussions, sub-group meeting etc
Recommendations to others considering the product:
great service and good application, especially during the pandemic it is really useful for students and professors!
It Has Transformed My Business
What do you like best about the product?
During the pandemic, I was able to conduct business in both NM and TX utilizing Zoom. People felt much more comfortable with me during virtual presentations instead of in person. I was actually able to increase my business and profitability moving forward. I am now licensed in 12 states and run a "virtual agency" now.
What do you dislike about the product?
I wish it was easier for my clients to handle everything by just using their browsers. The link to hit to use their browser is too small. I wish it would give them the option to: 1) Small download package (2) Access through browser
What problems is the product solving and how is that benefiting you?
Zooom enabled people from feeling uncomfortable with me coming to their home. I was able to do more presentations and save a lot in gas.
Streamlined Software for Virtual Meetings and Webinars
What do you like best about the product?
There are many different features to enhance the engagement of attendees. Polls, ability to play music, reactions, etc. The recording feature is also extremely valuable.
What do you dislike about the product?
I wish there was a way to require cameras to be turned on all of the time. This would improve engagement exponentially. I also wish I could capture email addresses for each time someone joins a meeting.
What problems is the product solving and how is that benefiting you?
We are able to connect team members from across the country and launched a virtual coaching group during Covid. We have become more productive as a team and are able to pull reports of attendees and use data to make decisions.
Great for Personal Use, Meetings and Virtual Events
What do you like best about the product?
It's an easy-to-use platform with many great functionalities. I've used it personally and professionally, including setting up our webinar and conference events. The level of customization it allows makes for a unique experience each time. Reporting is also thorough. On a personal level it is easy to navigate no matter the technical level of the person.
What do you dislike about the product?
I wish the Survey questions could be put into the template of a webinar so I don't have to redo them for each event. It is a time-suck. Additionally, I would like to be able to download all reports in one click vs. having to download each one individually. Some of the preferences are difficult to navigate and take some adjusting on the go to figure out. Support has overall been helpful but there have been several times when answers provided did not match questions asked (or documentation provided was incomplete).
What problems is the product solving and how is that benefiting you?
We run virtual events and webinars, which used to be hosted through the clunkier GoToWebinar system. As a meetings solution, it is also superior to anything else we've tried in the past. I also needed a good personal solution for connecting with family and friends long distance, especially in the 2020 pandemic. This proved to be a solid solution all around, from professtional use as a host, personally as an attendee, and intimately between family and friends.
Recommendations to others considering the product:
I would suggest giving this a try first before exploring other solutions. There isn't much the platform can't accomplish.
The name you know
What do you like best about the product?
Everyone has heard of Zoom, making it easy for those not as savvy about other options. Very simple to use, and I like that it is integrated with my outlook.
What do you dislike about the product?
There is now a timelimit for talking with just one person. 45 mins isn't always enough and it is very inconvenient to have to resign in just to finish a conversation.
What problems is the product solving and how is that benefiting you?
It helped me share my screen so clients could see what I was referencing instead of me trying to explain over a phone call. It also helped me keep connected to clients when we could not meet face to face.
Recommendations to others considering the product:
It is so easy to use, and if you are sharing with someone not tech-savvy, that is okay; they do not need to be.
We use Zoom so that we can share our screen. Makes tasks a lot easier to complete.
What do you like best about the product?
Connecting with co-workers. Not being able to go to the office and see my co-workers has been challenging. Being able to share screens has made it much easier to complete documents. The zoom website is very easy to use. Setting meetings, cancelling meetings, changing meeting times is very easily done on their website.
What do you dislike about the product?
I wish I could take over my co-worker's computer, but that's a different software.
What problems is the product solving and how is that benefiting you?
Completing forms more quickly because we can share screens. Seeing co-workers, even virtually, keeps us connneted.
Recommendations to others considering the product:
Zoom has been a lifeline since the pandemic. Connecting with co-workers (and family) via zoom has at least given me the opportunity to "see" people. The website is very easy to use and takes only a few minutes to figure out how to maneuver through the screens.
Zoom your Connections!
What do you like best about the product?
My team uses Zoom for group calls, one-on-ones and internal learning sessions. The feature I like the most is the video touch-up and mirror my view options. During the pandemic, when people are working from home and have to do house chores like cooking and cleaning on the side, I found these features very helpful to look presentable during video calls and feel confident. I also use the virtual office backgrounds all the time.
What do you dislike about the product?
I'm not too fond of the restrictions they have with the free and paid basic versions. They have many great features for remote teams, but you can't leverage them unless you have a premium paid version. For example, the meetings automatically end in 45 mins if you don't have a paid version. There's also a restriction on the number of people in your session if you use the free version.
What problems is the product solving and how is that benefiting you?
We use Zoom for all our meetings, and it has been beneficial to us. I use the virtual background and other audio and video features all the time. The different features like virtual whiteboard and breakouts have really helped us collaborate as a team during the pandemic. We also use it to interview candidates and presentations and whiteboarding are pretty easy using zoom.
Zoom is necessary in today's virtual world.
What do you like best about the product?
I like the video polishing feature that allows you to filter your screen.
What do you dislike about the product?
The video screen sharing option is a little difficult to use.
What problems is the product solving and how is that benefiting you?
Zoom allows you to have facetime with your coworkers, boss etc. when not together.
Recommendations to others considering the product:
Download the zoom application for Mac.
Good
What do you like best about the product?
I like because Zoom has huge meeting capacity
What do you dislike about the product?
I am not sure but heard there is security issues
What problems is the product solving and how is that benefiting you?
We are using for company meetings,
Recommendations to others considering the product:
Zoom can accommodate huge participants
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