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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,060 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Ryne I.

Simple and effective videoconferencing

  • August 24, 2021
  • Review provided by G2

What do you like best about the product?
Simple user interface with lots of settings for configuration if needed.
What do you dislike about the product?
Integrations leave a bit to be desired. Zoom Apps are pretty rough, and I wish there were better options for live whiteboardin
What problems is the product solving and how is that benefiting you?
I wish there were more options for limiting the eligible audio and video devices. It has helped productivity, both through making remote meetings better but also making one-off sessions easy to initiate.
Recommendations to others considering the product:
Improving and increasing integrations will help a ton.


    Computer & Network Security

Zoom is a great toll for the world we now face.

  • August 17, 2021
  • Review provided by G2

What do you like best about the product?
Ease of use and the features that it has
What do you dislike about the product?
The time limit could be a little longer.
What problems is the product solving and how is that benefiting you?
We have been able to have remote meetings, and my IT team has been able to troubleshoot without being deskside.
Recommendations to others considering the product:
Zoom has the most features and ease of use out of any remote meeting tool I have used.


    Hospital & Health Care

Reliable Video Conferencing Software

  • August 17, 2021
  • Review provided by G2

What do you like best about the product?
As far as I can tell, there have not been any new features added.
What do you dislike about the product?
There really should be a filing sharing component to the platform. That's why people use Teams instead, as it's really the only feature missing.
What problems is the product solving and how is that benefiting you?
In a virtual environment, without Zoom, we wouldn't be able to function as we currently do. Team meetings in my industry are critical, and Zoom allows us to maintain team connectivity even though we're all calling from different locations.


    Christine R.

Zoom is vital for WFH

  • August 17, 2021
  • Review provided by G2

What do you like best about the product?
I appreciate that Zoom keeps me connected to my team even when we are physically distanced due to WFH or differing job sites. It has helped my team feel engaged over the past 18 months by being able to see one another unlike email or phone communications.
What do you dislike about the product?
Occasionally the background blur causes someone's head to disappear entirely-no so good!
What problems is the product solving and how is that benefiting you?
We are using ZOOm to keep the team engaged during meetings. If we can all see one another, it helps us all not zone out during meetings (which is easy if it's just a teleconference). Another advantage is that you can see expressions, so if someone is confused or disagrees, you can generally tell by their face, even if they don't speak up.
Recommendations to others considering the product:
At least give it a try. Once your users get comfortable with it, I think that you will find it to be a helpful tool for keeping everyone engaged and FEELING engaged.


    Hospitality

A very easy and reliable video and audio conferencing app

  • August 07, 2021
  • Review provided by G2

What do you like best about the product?
It is a very user-friendly app. It has high video and audio quality. It's very easy to create meetings using zoom and the host has full control over the meeting. It's also very easy to share the screen.
What do you dislike about the product?
The free plan of zoom usually runs for only 40 mins. The meeting would automatically end after that.
What problems is the product solving and how is that benefiting you?
Zoom has made it easier for us to record the meetings and also there is a screen sharing option which is amazing when it comes to doing presentations.


    Olufemi K.

Zoom for all video meetings

  • July 28, 2021
  • Review provided by G2

What do you like best about the product?
One of the great things about Zoom is its Participants capacity, it can host upto 500 people in a single video conference. From my experience the quality of video and audio is better than other competitor products in the mrket, it connects faster and is more stable.
We use the recording feature often so that we can go back and look at what the session was about and learn from it. I use zoom both on my computer and my android phone so I can work and connect when traveling.
zoom is the easiest video meeting platform to use.
What do you dislike about the product?
Zoom needs a constant steady internet connection to work at optimum level, this in turn means it consumes alot of data compared to other products. Also it seems like a very powerful app and consumes energy, hence draining battery life quicker.
What problems is the product solving and how is that benefiting you?
Collaboration has become much better among teams because they can connect and have brainstorming sessions. Making of reports on performance or presenting new ideas or products has become quicker to do with zoom.
I use zoom also for recording meetings, training sessions, and conferences.
Recommendations to others considering the product:
While there are other products out there that offer video conferencing and meeting solutions, it has been our experience that zoom is the most reliable, professional and suitable for all kinds of organisations. It is more popular and connecting to it is easier and quicker.


    Health, Wellness and Fitness

Zooming For Success

  • July 26, 2021
  • Review provided by G2

What do you like best about the product?
You get to see and talk to the people of whom you're supposed to interview with and/or have an interview with, as well so to use it for other important meetings and such
What do you dislike about the product?
Nothing that I can think of except for but being afraid to mess up, like missing out on an important interview & such. Plus, if you nor too familiar with the thing that's going on, it could be complicated as well.
What problems is the product solving and how is that benefiting you?
The problems that I am solving is the time and energy it takes to interview a possible employer or someone like it. The benefits that I had realized is that it helps its employers with the Interview process during the pandemic
Recommendations to others considering the product:
Anyone who has a business or who is thinking about owning one Sometimes, it could be used for other important business, as well..


    Becca P.

Zoom

  • July 21, 2021
  • Review provided by G2

What do you like best about the product?
Zoom is easy to use. They are always adding new features to make the platform better. Breakout rooms have made running a theatre online easy.
What do you dislike about the product?
Some settings can only be changed by logging in via the internet instead of desktop or phone app.
What problems is the product solving and how is that benefiting you?
We have been able to stage several live theatrical productions completely on Zoom. This has allowed us to continue operating even though we were unable to perform in person due to the pandemic.
Recommendations to others considering the product:
It's great! I recommend looking at the settings every so often, as they are always adding new features.


    Amanda R.

Great for Collaboration but Clunky

  • July 20, 2021
  • Review provided by G2

What do you like best about the product?
Zoom is fairly user friendly. The interface where you can see most participants in the meeting is very helpful as well.
What do you dislike about the product?
Sharing screens is hard. It does not allow for quick switches. It's also hard to monitor the chat while presenting.
What problems is the product solving and how is that benefiting you?
Problems: Learning different ways to share that allow you to see participants and monitor the chat.

Benefits: Being able to see participants for meetings makes it feel more personal.
Recommendations to others considering the product:
This is a great way to meet with large groups of people but sharing, especially with videos, is difficult. When presenting, it is helpful to have videos up beforehand to share or to make sure that you're very comfortable with Zoom before presenting a more complex presentation. I would also recommend having an outline of the meeting, including any break out rooms and polls before as well because it does take a while to set up polls and breakout rooms.


    Financial Services

Zoom is the best way to interact with each other during this pandemix

  • July 15, 2021
  • Review provided by G2

What do you like best about the product?
The ease and comfort level using Zoom has not changed. though the usage was more during the pandemic, the same still continues
What do you dislike about the product?
Sound quality and internet lag needs to improve
What problems is the product solving and how is that benefiting you?
i m organsining small office events and get togethers virtually with the help of Zoom , it has reduce distances between people