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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,060 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Allana B.

Zoom Workplace: Seamless Video Conferencing and Collaboration for Work and Family

  • October 17, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about the Zoom Workplace is that an software was created where video conferences can be held and allows organization to stay connected, even can be used for family members to talk and gather. This program combines video conferencing, conservations, and collaboration tools in a single platform, allowing communication to be simple and efficient. Ultimately, Zoom allows you to meet with your team members, hosting a presentation for work, and work online at your own convenient. Zoom offers provides a smooth, dependable experience that helps everyone keep on track.
What do you dislike about the product?
What I dislike about Zoom Workplace is the feeling of being overwhelm at times. Since so many features and updates have been made it causes glitches to happen during meetings and it is very easy to get lost exploring the software. In addition, with the internet connection on zoom it can cause issues with audio or video quality. Even though, it is an updated software in this generation and a useful tool overall, these problems can make it frustrating to use at times.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is able to control the troubles of disconnected communication by integrating video meetings, chat, and collaboration tools together in one platform. It helps organization better connect with coworkers, and share information. This allows teamwork to be smooth and saves time, when working remotely or across different locations.


    Nidhi P.

Seamless Collaboration Boost with Zoom Workplace

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
I find Zoom Workplace to provide a very seamless experience for verbal communication, greatly expediting team collaboration internally and externally. The AI functionalities and its ability to work across platforms significantly enhance my workflow. I also appreciate the integration with Outlook, which has been seamless. The platform's ease of setup and use stands out, especially in comparison to Skype or Teams. I love the transcription and summarization features, which contribute to a real-time experience, especially with the virtual and video backgrounds.
What do you dislike about the product?
I think so far an individual can only add a virtual background, but not a video background.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to expedite team collaboration, facilitate verbal communication, and allow seamless platform transfers, enhancing internal and external stakeholder interactions.


    Gambling & Casinos

Easy to Use with Great Backgrounds, but Meeting Access Can Be Tricky

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
It’s easy to use, it has great backgrounds
What do you dislike about the product?
Sometimes it’s hard to access the meeting
What problems is the product solving and how is that benefiting you?
It helps me to connect with colleagues and be updated


    Tara H.

Easy to Use and Great for Remote Work, Minor Login Confusion

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use! Great for remote work. Webinar tool is also great.
What do you dislike about the product?
I use multiple accounts, and sometimes the logins get jumbled, but that is probably a user error more than anything.
What problems is the product solving and how is that benefiting you?
Zoom is our main communication point, allowing us to connect with internal team members and customers and prospects.


    Giorgi M.

Great Platform for Meetings, but Link Issues Need Fixing

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
beat platform for video meeting, education and work
What do you dislike about the product?
having trouble opening links and joining rooms with them sometimes
What problems is the product solving and how is that benefiting you?
acheduling meetings, commun with employer


    Jimena T.

Very Easy to Use, Even for Infrequent Users

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
It is really easy to use even if you don´t use it often
What do you dislike about the product?
Just that it always wants you to install the app.
What problems is the product solving and how is that benefiting you?
Meetings with future clients.


    Nicolas A.

Reliable and Easy-to-Use Collaboration with Zoom Workplace

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Zoom Workplace is its reliability and ease of use across different collaboration modes — meetings, chat, and phone. It keeps teams seamlessly connected, whether remote or hybrid.
What do you dislike about the product?
Occasionally, the interface feels cluttered with too many options visible at once. Simplifying or personalizing the workspace layout would help streamline daily use.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the challenge of keeping distributed teams aligned and engaged. It centralizes communication — meetings, chat, phone, and whiteboards — into a single workspace, which saves time and reduces context switching.


    Priya T.

Meet, Chat, Collaborate — All in One

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
It’s great for staying connected with remote teams. The audio and video quality are reliable even with large groups, and features like background noise suppression help maintain professionalism. Zoom Workplace makes team collaboration much smoother. The ability to use chat, whiteboards, and breakout rooms in one ecosystem really helps keep communication flowing
What do you dislike about the product?
Performance can drop in areas with weaker internet connectivity, which can affect meetings or screen sharing. It would be great if Zoom optimized bandwidth usage even more.
What problems is the product solving and how is that benefiting you?
It solves the problem of staying connected with colleagues while working remotely. With features like video meetings, chat, and whiteboards, it helps our team collaborate smoothly without needing multiple tools.


    Tyelynne B.

Great Quality and Ease of Use, but Different Personal vs. Organization Features

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
I enjoy using Zoom because it is straightforward and easy to use. The video and audio quality are noticeably better compared to other services, and I can connect with more people since Zoom is so widely used.
What do you dislike about the product?
The main issue I have with Zoom is the distinction between personal and organizational features, particularly when it comes to administrator settings. This difference can be frustrating at times.
What problems is the product solving and how is that benefiting you?
Zoom is solving how to make meetings accessible to employees of my organization easier if it’s a whole group. It is also helping to consult with multiple people at once to solve a problem or collaborate.


    Bilge B.

Easy to Use, Could be More Accessible for Everyone

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
Has many options for different meeting types, such as company meetings or more interactive small groups. It is really easy to adapt for everyone.
What do you dislike about the product?
I really believe it should be more accessible for everyone. This version nearly requires everyone to buy premium one since it has more time restrictions for free meetings.
What problems is the product solving and how is that benefiting you?
I think it increases the efficiency of meetings, workshops or trainings since it can be very adaptive to the context. It is easy to take notes during a meeting, share them with the others, organize meeting settings, and react to people with the features.