Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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Good software, which has potential to be improved
What do you like best about the product?
This is a very effective software for meetings, online training, and online events. The software runs seamlessly, It is available on a variety of platforms including web, apple (ios), android, and windows, It is secure, reliable, and affordable.
What do you dislike about the product?
You can’t easily integrate it with other apps, but you can export a recording to a file. It is not as flexible as other platforms, also the app would be better if it were more flexible or if would be better if it had more options for customization.
What problems is the product solving and how is that benefiting you?
We are solving the problem of “How do we get everyone in the office together, we are solving the problem of “How do we keep our employees connected and productive while working remotely? And with Zoom, we keep our customers connected.
Recommendations to others considering the product:
Be aware that not everyone is going to have a positive experience of using Zoom. There are a lot of issues that need time to be fixed. Zoom is not for every use case. But it works perfect as a video conferencing platform that is designed for long meeting or sales calls.
Reliable and user friendly conferencing app
What do you like best about the product?
The UI is very interactive and user friendly . The closed captioned icons are easy to navigate . React with emojis options also helps to communicate better . The different views provided while a presenter is sharing content keeps the whole meeting organized . As a host you have control over the participants actions and thus can conduct a session in disciplined manner .
What do you dislike about the product?
Video Quality lacks in case of poor internet. The browser version doesn't have extended features and the meetings doesn't extend past the original duration . The virtual background feature is quite hidden and difficult to find for a first time user and number of backgrounds available are less and can be increased .
What problems is the product solving and how is that benefiting you?
Webinars are now conducted on zoom for the past two years , this made the transition from office to work from home pretty seamless . The integration of outlook with zoom also helps alot . The reminder helps not to miss a meeting . Sessions can be recorded for future references with ease . Zoom has allowed the organization to conduct its regular functions without disruptions .
Recommendations to others considering the product:
Go for it . As a business user zoom has solved alot of problems faced due to work from home scenario and to connect with onshore teams .
Great way to meet with clients, but free plan has limits
What do you like best about the product?
I love how easy this makes it for me to meet with clients and prospects. I'm able to easily schedule and host video chats with people all over the world. As long as you have a solid internet connection, you're pretty much good to go.
What do you dislike about the product?
I love how easy this makes it for me to meet with clients and prospects. It's not without its occasional technical glitches, but for a free service, you get great value. One thing I dislike about the free version is that it limits you to only 40 minutes if you have more than one person on the call. This wouldn't be a problem for me since almost all of my calls are one-one, but for some reason, it counts the software I use to transcribe my calls (Grain) as a third person. Another technical issue I come across is that you can't do everything from the app that you can do on your desktop (for example, I can't figure out how to record from my computer and have it save to my Zoom account. I feel like that should be an option (rather than saving it to your device). I also can't figure out how to use the cool Zoom backgrounds other people use. But, again, considering I don't use the paid version, I can only complain so much.
What problems is the product solving and how is that benefiting you?
I've always worked virtually, so this isn't solving the problem of having a way to meet remotely in the way it s for a lot of people. However, it has given me a trusted platform to hold calls with clients. Almost everyone is already familiar with Zoom, so I haven't had anyone feel weird about my process.
Recommendations to others considering the product:
If you need to meet with multiple people, consider upgrading to the free version or you're going to have to either cut meetings short or ask everyone to hop back on once your 40 minutes runs out.
Good platform to bring us together with other people who have obstacles to meet directly
What do you like best about the product?
The most helpful about zoom is that we can share the screen and explain it clearly and make it all so easy. On the other hand, we can see all of the participant well.
What do you dislike about the product?
Sometimes I obtain the connection such as the need for a good connection, wifi, or using a mobile phone as a modem. The serious obtain that currently still many people don't know how to use zoom properly, especially old men.
What problems is the product solving and how is that benefiting you?
To make sure that we can use the zoom properly, we had prepared well kind of features such as audio, video and our device is compatible with support tools. Finally, make sure that connections are very well while we zoom meeting.
Recommendations to others considering the product:
Make sure your device is used for the meeting by zoom like a laptop is useful, has a good connection
Zoom brings the world closer in HD!
What do you like best about the product?
Zoom's is user friendly. The best feature I like is that you can send a personal message during the meeting on the platform.
The controls are higher compared to its competitors. The option of disconnecting audio and linking to device or speaker is easily navigable.
The controls are higher compared to its competitors. The option of disconnecting audio and linking to device or speaker is easily navigable.
What do you dislike about the product?
While sending personal message, you have to select the receiver everytime you message them. Sometimes it ends up being sent to the whole group by mistake.
Second, if you get a call during zoom meeting, it automatically switches to audio on device mode. You have to disconnect the audio and switch it to speaker again.
Second, if you get a call during zoom meeting, it automatically switches to audio on device mode. You have to disconnect the audio and switch it to speaker again.
What problems is the product solving and how is that benefiting you?
It was very helpful to me specially during this lockdown. All my lectures were held on zoom platform. I did alot of courses which were done on zoom. I was able to stay in touch with the world by staying at home.
Recommendations to others considering the product:
UI is easy. Be careful about the personal messaging and audio options. Everything is easy to navigate
Efficient and utilitarian video conferencing solution
What do you like best about the product?
The speed and efficiency of the software even while handling a huge workload. One can easily host a group video call with a large number of participants without any hiccups. The admin access controls are granular and offer a ton of flexibility to the admin. It helps a lot in maintaining the decorum of the call when there are a large number of participants. Granting privileges to other co-hosts is easy as well.
What do you dislike about the product?
The user interface feels a bit old. Both in desktop and mobile apps the UI is very old and it takes a bit more time than usual to find the options that you are looking for. Also, the audio and video controls are a bit confusing to the uninitiated. In windows desktops, it becomes weird to look at 3 options for a mic when in reality you only have one. The desktop app also creates issues with Bluetooth headphones. It almost always doesn't connect to the right audio output, I have to manually dig into the controls to set it to the correct output, all the while taking care as to not miss what is being said in the meeting itself.
What problems is the product solving and how is that benefiting you?
I regularly have a meetup with friends over Zoom. We tried a lot of other clients before Zoom like Google Meet, Skype, Microsoft Teams but none of them offered the efficiency of Zoom. It is the least resource-heavy video conferencing solution there is. The productivity of those meetups has increased because it has mitigated the worry of devices lagging due to the video conference itself. It just works. It has saved the members of our fan club the worry of upgrading their devices just to be able to attend the video conference without lag.
Recommendations to others considering the product:
Be mindful of what you are looking for. The UI elements are quite old school and need a bit of tech-savviness to find your way around the controls. If you deal with that then Zoom is for you. It offers a granular level of admin controls, easy user permission controls and is the least resource-intensive on top of it. This is also a great deal if the majority of your users have older low performing devices. It runs flawlessly and provides a great video conferencing experience.
The one and only great video conferencing platform
What do you like best about the product?
Zoom is the saviour for remote working nowadays, it saves time, is effortless. It's very easy to host events, meetings with the team and schedule the calendar accordingly.
Also, we have played a lot of fun activities on Zoom, it's so much fun virtually. It connects you with everyone.
Also, we have played a lot of fun activities on Zoom, it's so much fun virtually. It connects you with everyone.
What do you dislike about the product?
There are no downsides for Zoom, except for the time limit to host free zoom sessions, it's amazing, you can add multiple users at the same time, one can also perform recordings, It's the best. Thank you for this amazing product.
What problems is the product solving and how is that benefiting you?
Solving Day-to-Day activities for business purposes.
Connecting with my team on an everyday basis.
Zoom Recording my sessions if needed.
Scheduling meetings.
Connect with anytime anywhere for the meetups.
Client Sessions.
Connecting with my team on an everyday basis.
Zoom Recording my sessions if needed.
Scheduling meetings.
Connect with anytime anywhere for the meetups.
Client Sessions.
Recommendations to others considering the product:
It really helps to collaborate with your teammates, a must-have platform for your business.
An useful tool to make an online meeting
What do you like best about the product?
Zoom allows a large group of 2 - 200 people to join in a meeting. Zoom provides stable connecting. It is quite easy to use almost function. I like the feature providing a detailed report. When the meeting is completed, Zoom sends a detailed report to the host, which contains all useful information like Q&A asked, all attendees' information, data,...
What do you dislike about the product?
Zoom makes it quite difficult to see all members' faces all at once. This problem is manageable with small group meetings. However, meetings with over 50+ participants make the platform get unbearable.
July 10, 2021
July 10, 2021
What problems is the product solving and how is that benefiting you?
Zoom helps us to organize online webinars with large scope from local to international. Especially in the COVID, the company can maintain operational activities and expand the business to a wider geographical area.
Recommendations to others considering the product:
Zoom is a professional and useful tool.
Zoom makes progress toward better correspondence in my group.
What do you like best about the product?
It has great evaluating plans that acclimate to our spending plan and permit us to continue to impart.
The capacity to screen-endlessly share control of screens consistently makes cooperation far and away superior.
The capacity to screen-endlessly share control of screens consistently makes cooperation far and away superior.
What do you dislike about the product?
My greatest aversion about Zoom and I want to believe that they fix it soon enough is that when I join a gathering and get detached due to arrange issues or different conditions, I want consent to join the gathering once more. This turns into an issue for us since, supposing that we're having a significant gathering or showing a show for the crowd, it becomes inconvenient for the host to stop the show to give individuals access, and it becomes irksome for me to stand by and conceivably miss significant data being discussed.
What problems is the product solving and how is that benefiting you?
I prescribe this product to any groups that are battling with speaking with one another and are searching for answers to fix this issue. Zoom is very easy to use and it contains client directs that are not difficult to process, as well as having an incredible point of interaction that will furnish you with the right elements to prepare you and your group to make gatherings at the earliest opportunity.
All you need for meetings
What do you like best about the product?
Zoom is an excellent software for hosting meetings and it's easy to use. Its UI is pretty intuitive and it gives the most user-friendly experience out of all meetings software today. The impeccable video quality combined with clear incoming and outgoing audio makes Zoom the ideal software for meetings for any purpose. Whether you're using it to work, have business discussions, education, attend interviews, or casual conversations, Zoom's features will assist you in every possible way. While Zoom's known for its swiftness in setting up a meeting, you can also schedule one for a different time if the participants aren't available at that moment. Doing so ensures they have enough time to prepare and make changes in their schedule. Zoom's reminder notifications and emails ensure you never miss any of your meetings as it sends alerts to you a few minutes before they're due.
Zoom provides an excellent working platform where you can connect applications from various sources for completing tasks that would otherwise require the assistance of different software. You can integrate apps from the marketplace to include quick-to-access features such as document editing, PDF editing, content management, customer service, surveys, etc. Zoom is excellent for one-on-one customer interactions as it supports toll-free calling, a feature that many businesses around the world are adopting to manage calls and reports. Screen sharing on Zoom is one of its most effective features, where you can show your screen or a particular window to one or more participants simultaneously in your sessions.
Zoom provides an excellent working platform where you can connect applications from various sources for completing tasks that would otherwise require the assistance of different software. You can integrate apps from the marketplace to include quick-to-access features such as document editing, PDF editing, content management, customer service, surveys, etc. Zoom is excellent for one-on-one customer interactions as it supports toll-free calling, a feature that many businesses around the world are adopting to manage calls and reports. Screen sharing on Zoom is one of its most effective features, where you can show your screen or a particular window to one or more participants simultaneously in your sessions.
What do you dislike about the product?
I dislike the 40-minute cap on meetings with two or more participants. It's not a big issue as you can always start another meeting in the same room involving the same people, but it can automatically cut off when you're fully immersed in your work.
What problems is the product solving and how is that benefiting you?
There's never been a problem with sticking to a plan or schedule ever since we started fully using Zoom for all meetings and work sessions. It uses the Outlook calendar on Windows by default to schedule and alerts you of all the meetings you've accepted to join, making it easier for you to clear up your dates and see if there's any overlap. With Zoom, you can stay ahead of all your meetings and know when they're due as it sends timely reminders through in-app notifications and emails. While Zoom is widely known for its meetings, it's also an excellent software for IMs, where you can communicate with people even outside of meetings. Zoom's messaging system makes it convenient to reply to specific messages posted by others so that there's no misconstruction of anything said. You can record your meetings by starting and stopping at any time. If you're having a long meeting where you're discussing multiple topics, you can record each part of the interview separately for easier reviewing and summarizing. There's no limit to how many recordings you can make in a single meeting, making it easy to divide the session into multiple short recordings. The benefit of Zoom is that it's usable on other devices, making it easier for people to work and attend meetings from anywhere.
Recommendations to others considering the product:
I recommend Zoom for the best meeting experience overall. A software like Zoom is vital today for working from home, education, and business meetings. For any reason you would want to have meetings online, Zoom ensures you're satisfied.
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