Zoom
Zoom Communications, Inc.External reviews
10,054 reviews
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External reviews are not included in the AWS star rating for the product.
It works well and seems to be universally accepted across industries now
What do you like best about the product?
I like that Zoom is universally accepted across industries as a way to video conference now, which makes it an essential thing to have installed so I am ready to communicate with my colleagues and clients.
It's also great to have in my toolbox when I need to start my own video conference.
It's also great to have in my toolbox when I need to start my own video conference.
What do you dislike about the product?
I dislike how complicated the options are for Zoom. Some of the settings are in the client, and some are on the web site.
I also dislike how Zoom functions perfectly well in a HTML5 page, but you are in effect forced to download the client, unless you perform some trickery to stay on the HTML5 page.
I also dislike how Zoom functions perfectly well in a HTML5 page, but you are in effect forced to download the client, unless you perform some trickery to stay on the HTML5 page.
What problems is the product solving and how is that benefiting you?
In this SARS-2 world, I've been prevented from meeting with clients, so instead I've used video conferencing to stay safe from this global plague. I've benefited from being able to get decisions made quickly during a conversation. If I had been forced to only use email, these decisions would have taken far longer.
New kid in the block! besides is not a new tool it is great ..
What do you like best about the product?
It is a new refresh for this almost unknown good application and service. It is very stable and easy to use for tuition, meeting, conferences/lives.
It has recently become a top-rated service which is in the mouths of all, and this is nice because you can contact everyone thru Zoom without any issue and no explanation ... run like in butter. Excellent for virtual learning.
It is available in so many platforms (mobile, PC, Web Browser, ..) , so you can access from everywhere and anytime.
It has recently become a top-rated service which is in the mouths of all, and this is nice because you can contact everyone thru Zoom without any issue and no explanation ... run like in butter. Excellent for virtual learning.
It is available in so many platforms (mobile, PC, Web Browser, ..) , so you can access from everywhere and anytime.
What do you dislike about the product?
It looks like a pretty old-school interface; they have to work hard in a new UI/UX according to recent times.
It has some limitations to public lives, and there are some bugs or glitches to solve, especially when meetings are very crowded.
Free session time is less than an hour. it is only 45 min long, which is not quite attractive to newcomers because it is short, while other popular platforms (e.g., Teams, Skype) offer a longer time for sessions.
It has some limitations to public lives, and there are some bugs or glitches to solve, especially when meetings are very crowded.
Free session time is less than an hour. it is only 45 min long, which is not quite attractive to newcomers because it is short, while other popular platforms (e.g., Teams, Skype) offer a longer time for sessions.
What problems is the product solving and how is that benefiting you?
Video conferences with colleagues, customers, and team members (in projects).
Screen sharing and conferences are rapid to establish, and people are familiar with the tools which facilitate the process.
It is available in so many different devices and operating systems, which is ideal for multicultural and cross functional teams.
You can start a session using a Web Browser.
Screen sharing and conferences are rapid to establish, and people are familiar with the tools which facilitate the process.
It is available in so many different devices and operating systems, which is ideal for multicultural and cross functional teams.
You can start a session using a Web Browser.
Recommendations to others considering the product:
It is not a new tools, but a new trend, everyone is using it and it are evolving very fast.
They are heading in a good direction definitively, and new good things will come with it. Try it!
They are heading in a good direction definitively, and new good things will come with it. Try it!
Very useful
What do you like best about the product?
I like it has excellent-quality audio and video. Video quality is essential for me, and the audio is, so I had no problem at the online meetings. Also, I can use it on my phone and tablet, which is great for me just by clicking the link and joining the discussion quickly.
What do you dislike about the product?
Sometimes I get a problem with the full-screen mod. I don't know why I couldn't understand that problem. But otherwise, there is no other thing I dislike about zoom.
What problems is the product solving and how is that benefiting you?
I work from home two days a week, and I use my laptop for online meetings. While working from home, I’m using zoom to join online discussions with my colleagues, manager, and other departments.
Zoom Yoga!
What do you like best about the product?
I like how for a small monthly fee I can host up to 100 participants at a time. This is affordable for a small, single-employee business like my own. I like how easy it is to save and share recordings.
What do you dislike about the product?
One of my favorite things about zoom is the record feature, however, I wish there was an option to just record the host the entire time. As a yoga instructor, I want to be able to view all the participants in the zoom meeting while teaching, but they only want to see the instructor (myself). I wish there was an option to choose to record only the host and not Just what is showing On the hosts screen
What problems is the product solving and how is that benefiting you?
Due to Covid restrictions, yoga studios are still closed in NY. Zoom has allowed me a way to keep in touch with my clients and still offer them classes. I am doing this complimentary now but plan to charge once I become more comfortable with this form of teaching.
Zoom has been in the right place at the right time
What do you like best about the product?
It's relatively easy to use. People are becoming increasingly familiar. Both phone/app and web possibilities. The availability of breakout rooms is very useful. The webinar version, as well as conference call, are great add ons to their exisitng platform. The virtual backgrounds are fun and useful when there's too much going on in my background. Password capabilities are great now for added security. The waiting room allows the speaker to approve and admit people. There are tons of options for scalability. There is a free version for basic users.
What do you dislike about the product?
Confusion about plans and what can be done within each. Their security challenges in the beginning and outright lies about it as reported by several news sources. Inability to individually invite people from within the application so that the email address and name would be recorded as the one that they would be logging into the call with. When scaling, it seems like the system directs to a larger than needed purchase. There doesn't appear to currently be an easy way to put the same people in the same rooms each time breakout rooms are used. Charging extra for breakout rooms on smaller plans is something I don't like. We do a family call weekly. I have a paid account that I use for business. When chatting with family, I can't make a room for the kids without upgrading. Same goes for smaller events I conduct online. If I want to give time for a few people to connect privately... it requires a sizeable upgrade.
What problems is the product solving and how is that benefiting you?
We speak to extended family weekly... more than ever before. :)
As the world moves into a more virtual context, I am able to deliver my events virtually with the help of Zoom.
As the world moves into a more virtual context, I am able to deliver my events virtually with the help of Zoom.
Recommendations to others considering the product:
If you are not a power user, there are free options that limit the time of the calls. If you need more, then pay for it. It's easy to use with Google Calendar as well as booking services.
Helpful for meetings with clients, coworkers and even webinars!
What do you like best about the product?
I like Zoom because it is easy to use and easy to access. All you have to do is click a link! Plus, it's easy to use for webinars with smaller groups. You can create polls and have everyone come in on mute and without video. The screensharing option is also very helpful for presentations and trainings.
What do you dislike about the product?
I wish at times there were a way to completely disable the option for people to be on video and/or off mute. It could be that there isn't due to the level we're on. But it would be helpful at times because people often go off mute without realizing it!
What problems is the product solving and how is that benefiting you?
We've used Zoom to stay in contact with our coworkers and supervisors during the pandemic. We've also used it to hold a webinar for prospective clients. It has been very helpful to keep communication channels over.
A good platform for online seminars and online classes also.
What do you like best about the product?
At the time of covid-19 this app was very useful because we were using zoom for online classes and assignments. This app is also useful for seminars. So I like it.
What do you dislike about the product?
Sometimes this app lags because of network issue and to operate this app we require basic things that should be taken care of. We have to be trained to disable all the admin features for the users so that user can only see the screen and could not do any unnecessary things.
What problems is the product solving and how is that benefiting you?
Zoom is very helpful for online meetings and also very useful for online classes and assignments. In the time of covid-19 it was solving one of the biggest problems like attending the classes, seminars, interviews, and many more things. Since I'm a recent graduate, so it is very helpful for me to give interviews online. So it is benefiting me in many ways.
Recommendations to others considering the product:
people should go via this app for online classes and seminars also and many more video conferencing
Zoom - the good and the bad
What do you like best about the product?
It has been a life savior to substitute for in-person meetings
Still love it even though we can meet in person
Still love it even though we can meet in person
What do you dislike about the product?
Non-existent customer service. I have asked through various means to get Live Transcript or any other Captioning which comes automatically and have seen on other Zoom webinars and meetings. No personal response - only referral to frequently asked questions and answers which does not address the issue for people who have hearing impairments.
Live Transcript should be automatic without having people program it before scheduling. It not only serves the hard of hearing community but often, the sound quality of some folks is inferior and helps everyone understand what is being said.
Live Transcript should be automatic without having people program it before scheduling. It not only serves the hard of hearing community but often, the sound quality of some folks is inferior and helps everyone understand what is being said.
What problems is the product solving and how is that benefiting you?
Holding arbitration hearings with Zoom
Overall review of Zoom
What do you like best about the product?
Ease of use: Zoom is easy to use, with a simple and intuitive interface that makes it easy for users to get started with video conferencing.
High-quality video and audio: Zoom offers high-quality video and audio, making for a more engaging and productive user experience.
Cross-platform compatibility: Zoom can be used on a variety of devices and platforms, including Windows, Mac, iOS, and Android, making it accessible to a wide range of users.
Screen sharing and recording: Zoom allows users to share their screens and record meetings, which can be helpful for presentations and training sessions.
Breakout rooms: Zoom allows users to split into smaller groups for breakout sessions, which can be great for team collaboration and brainstorming.
Virtual backgrounds: Zoom allows users to use virtual backgrounds, which can be a fun and creative way to personalize your video conferencing experience.
Integration with other tools: Zoom can be integrated with other tools like calendar, slack, and more, which makes it easy to schedule and join meetings.
Security features: Zoom offers advanced security features such as end-to-end encryption, waiting room, and password protection, which helps to protect users' data and keep the meetings private and secure.
Free version: Zoom offers a free version that allows users to host meetings of up to 100 participants, which is great for small businesses and personal use.
High-quality video and audio: Zoom offers high-quality video and audio, making for a more engaging and productive user experience.
Cross-platform compatibility: Zoom can be used on a variety of devices and platforms, including Windows, Mac, iOS, and Android, making it accessible to a wide range of users.
Screen sharing and recording: Zoom allows users to share their screens and record meetings, which can be helpful for presentations and training sessions.
Breakout rooms: Zoom allows users to split into smaller groups for breakout sessions, which can be great for team collaboration and brainstorming.
Virtual backgrounds: Zoom allows users to use virtual backgrounds, which can be a fun and creative way to personalize your video conferencing experience.
Integration with other tools: Zoom can be integrated with other tools like calendar, slack, and more, which makes it easy to schedule and join meetings.
Security features: Zoom offers advanced security features such as end-to-end encryption, waiting room, and password protection, which helps to protect users' data and keep the meetings private and secure.
Free version: Zoom offers a free version that allows users to host meetings of up to 100 participants, which is great for small businesses and personal use.
What do you dislike about the product?
Limited functionality in the free version: The free version of Zoom has limitations on meeting duration, the number of participants, and some other features.
Connection issues: Some users have reported connection issues, such as poor video and audio quality or dropped calls, which can be frustrating during a meeting.
Limited control over participants: In a meeting, the host may not have enough control over the participants, such as being able to mute or remove participants.
Technical requirements: To use Zoom effectively, users may need a certain level of technical knowledge and equipment, such as a good internet connection, webcam and microphone.
Glitches: Some users have reported glitches and bugs, such as problems with screen sharing or the chat function, which can disrupt the flow of a meeting.
Limited support: Some users have reported issues with customer support, such as long wait times or lack of helpful responses, which can be frustrating when trying to resolve a problem.
Privacy concerns: Some users have raised concerns about the company's data collection and sharing practices and how the data is used.
Limited customization: Zoom's user interface and options are limited, which may not be suitable for some users who want more control over their meetings and how they look.
Connection issues: Some users have reported connection issues, such as poor video and audio quality or dropped calls, which can be frustrating during a meeting.
Limited control over participants: In a meeting, the host may not have enough control over the participants, such as being able to mute or remove participants.
Technical requirements: To use Zoom effectively, users may need a certain level of technical knowledge and equipment, such as a good internet connection, webcam and microphone.
Glitches: Some users have reported glitches and bugs, such as problems with screen sharing or the chat function, which can disrupt the flow of a meeting.
Limited support: Some users have reported issues with customer support, such as long wait times or lack of helpful responses, which can be frustrating when trying to resolve a problem.
Privacy concerns: Some users have raised concerns about the company's data collection and sharing practices and how the data is used.
Limited customization: Zoom's user interface and options are limited, which may not be suitable for some users who want more control over their meetings and how they look.
What problems is the product solving and how is that benefiting you?
Zoom solves the problem of remote communication and collaboration by providing an easy-to-use video conferencing platform that allows people to stay connected and productive while working remotely or from different locations. This benefits the user by facilitating remote work, improving productivity, enhancing collaboration, being cost-effective, increasing accessibility, easy scheduling, and providing greater flexibility.
Recommendations to others considering the product:
Best for online classes,meeting,group study,discussion with best quality picture and sound and available in android and windows also.
Helped so much, but could be better!
What do you like best about the product?
I liked the students being able to raise their hands, using instant polling, being able to mute on entry, having chat control, having the ability to change hosts, or assign a co-host.
What do you dislike about the product?
That when I have all students I can't have all videos on or the audio is "glitchy". So we had to spend most of our last three months of school with our video off. I would like better audio and video capability if I were to continue using Zoom in the fall.
What problems is the product solving and how is that benefiting you?
The problem of not being able to teach in the classroom. I found the whiteboard and screen sharing very beneficial. Using Zoom in conjunction with GoGuardian allowed me to look at my student's screens and help them by using the text tools.
Recommendations to others considering the product:
Play around with the controls first to see what options you have and want before starting your meeting for the first time. Make sure when you are talking your microphone is green and not red (muted) it sounds simple, but you would be surprised how many times people, including myself, forget they are muted.
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