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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

1 AWS reviews
  • 5 star
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  • 1
  • 3 star
    0
  • 2 star
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  • 1 star
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External reviews

10,053 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Christine R.

Zoom is vital for WFH

  • August 17, 2021
  • Review provided by G2

What do you like best about the product?
I appreciate that Zoom keeps me connected to my team even when we are physically distanced due to WFH or differing job sites. It has helped my team feel engaged over the past 18 months by being able to see one another unlike email or phone communications.
What do you dislike about the product?
Occasionally the background blur causes someone's head to disappear entirely-no so good!
What problems is the product solving and how is that benefiting you?
We are using ZOOm to keep the team engaged during meetings. If we can all see one another, it helps us all not zone out during meetings (which is easy if it's just a teleconference). Another advantage is that you can see expressions, so if someone is confused or disagrees, you can generally tell by their face, even if they don't speak up.
Recommendations to others considering the product:
At least give it a try. Once your users get comfortable with it, I think that you will find it to be a helpful tool for keeping everyone engaged and FEELING engaged.


    Hospitality

A very easy and reliable video and audio conferencing app

  • August 07, 2021
  • Review provided by G2

What do you like best about the product?
It is a very user-friendly app. It has high video and audio quality. It's very easy to create meetings using zoom and the host has full control over the meeting. It's also very easy to share the screen.
What do you dislike about the product?
The free plan of zoom usually runs for only 40 mins. The meeting would automatically end after that.
What problems is the product solving and how is that benefiting you?
Zoom has made it easier for us to record the meetings and also there is a screen sharing option which is amazing when it comes to doing presentations.


    Olufemi K.

Zoom for all video meetings

  • July 28, 2021
  • Review provided by G2

What do you like best about the product?
One of the great things about Zoom is its Participants capacity, it can host upto 500 people in a single video conference. From my experience the quality of video and audio is better than other competitor products in the mrket, it connects faster and is more stable.
We use the recording feature often so that we can go back and look at what the session was about and learn from it. I use zoom both on my computer and my android phone so I can work and connect when traveling.
zoom is the easiest video meeting platform to use.
What do you dislike about the product?
Zoom needs a constant steady internet connection to work at optimum level, this in turn means it consumes alot of data compared to other products. Also it seems like a very powerful app and consumes energy, hence draining battery life quicker.
What problems is the product solving and how is that benefiting you?
Collaboration has become much better among teams because they can connect and have brainstorming sessions. Making of reports on performance or presenting new ideas or products has become quicker to do with zoom.
I use zoom also for recording meetings, training sessions, and conferences.
Recommendations to others considering the product:
While there are other products out there that offer video conferencing and meeting solutions, it has been our experience that zoom is the most reliable, professional and suitable for all kinds of organisations. It is more popular and connecting to it is easier and quicker.


    Health, Wellness and Fitness

Zooming For Success

  • July 26, 2021
  • Review provided by G2

What do you like best about the product?
You get to see and talk to the people of whom you're supposed to interview with and/or have an interview with, as well so to use it for other important meetings and such
What do you dislike about the product?
Nothing that I can think of except for but being afraid to mess up, like missing out on an important interview & such. Plus, if you nor too familiar with the thing that's going on, it could be complicated as well.
What problems is the product solving and how is that benefiting you?
The problems that I am solving is the time and energy it takes to interview a possible employer or someone like it. The benefits that I had realized is that it helps its employers with the Interview process during the pandemic
Recommendations to others considering the product:
Anyone who has a business or who is thinking about owning one Sometimes, it could be used for other important business, as well..


    Becca P.

Zoom

  • July 21, 2021
  • Review provided by G2

What do you like best about the product?
Zoom is easy to use. They are always adding new features to make the platform better. Breakout rooms have made running a theatre online easy.
What do you dislike about the product?
Some settings can only be changed by logging in via the internet instead of desktop or phone app.
What problems is the product solving and how is that benefiting you?
We have been able to stage several live theatrical productions completely on Zoom. This has allowed us to continue operating even though we were unable to perform in person due to the pandemic.
Recommendations to others considering the product:
It's great! I recommend looking at the settings every so often, as they are always adding new features.


    Amanda R.

Great for Collaboration but Clunky

  • July 20, 2021
  • Review provided by G2

What do you like best about the product?
Zoom is fairly user friendly. The interface where you can see most participants in the meeting is very helpful as well.
What do you dislike about the product?
Sharing screens is hard. It does not allow for quick switches. It's also hard to monitor the chat while presenting.
What problems is the product solving and how is that benefiting you?
Problems: Learning different ways to share that allow you to see participants and monitor the chat.

Benefits: Being able to see participants for meetings makes it feel more personal.
Recommendations to others considering the product:
This is a great way to meet with large groups of people but sharing, especially with videos, is difficult. When presenting, it is helpful to have videos up beforehand to share or to make sure that you're very comfortable with Zoom before presenting a more complex presentation. I would also recommend having an outline of the meeting, including any break out rooms and polls before as well because it does take a while to set up polls and breakout rooms.


    Information Technology and Services

It works well, but some UI could be more intuitive

  • July 20, 2021
  • Review provided by G2

What do you like best about the product?
The quality of the video and audio is better than anything I've used before; even when I've been on a slow network, it feels like some magic compression
What do you dislike about the product?
Setting up a meeting is a little difficult and could be friendlier and easier to use; once you work out Zoom's quirks, it's simple.
What problems is the product solving and how is that benefiting you?
Our whole team is remote; we couldn't work without a great team video solution, it's particularly great for huddles, townhalls, and larger company meetings


    Isaac G.

My firm uses zoom to coordinate meetings, webinars, consulting with clients, and prospects.

  • July 17, 2021
  • Review provided by G2

What do you like best about the product?
The time saved being able to hold meetings for the company, consulting with clientele, or prospect new clients from anywhere with internet access.
What do you dislike about the product?
Zoom does seem to take a lot of processing power from the laptop and does slow the ability to use other programs or adds lag when using with other programs and windows.
What problems is the product solving and how is that benefiting you?
Many of our consultants are constantly working on different portions of projects, and zoom allows us to keep in communication without losing time by holding projections or progress meetings by having everyone meet in the office. We can set appointments on the calendar. Then everyone can join in from different cities and states, and the time allotted for that meeting is the amount of time used in the day, without the loss of time and productivity to meet in a centralized location. Zoom allows us to keeps productivity levels high and does not impede on projects that are on a tight schedule.
Recommendations to others considering the product:
If you are a small, medium, or large scale business, zoom can save you time better used for getting the information to employees, clientele, or prospects and getting back to work. Or managing multiple meetings a day with ease of knowing you can make more use of the day without having to drive to the office, clients, and prospects which allows for more prospecting and more potential clients closed. With the ability to schedule more contracts candidates, consult with more clients, and manage your time proficiently, the opportunity for company growth and company meeting its quarterly goals improve.


    Financial Services

Zoom is the best way to interact with each other during this pandemix

  • July 15, 2021
  • Review provided by G2

What do you like best about the product?
The ease with which you are able to join the meeting, interact and hear each other and the smoothness in its operation, is something that attracts me the most
What do you dislike about the product?
sometimes the sound quality is not that great , hope it can be improved
What problems is the product solving and how is that benefiting you?
i m organsining small office events and get togethers virtually with the help of Zoom , it has reduce distances between people


    Amira K.

Zoom for personal use

  • July 15, 2021
  • Review provided by G2

What do you like best about the product?
I like that for setting up meetings, Zoom makes it easy to send links to others. Overall, the app is easy to use and user-friendly. I really enjoy the breakout room feature as well. For my use in classes and meetings, this was helpful. I had several different orientation sessions for my school, and this feature was ideal for breaking extremely large (200+) people into smaller, more manageable groups. I also find the chat box and hand-raising features to be useful in these situations, where large groups of people are present. It allows the speaker/presenter to see questions or comments that are taking place among participants without having to detract from their presentation, and can address them on their own time.
What do you dislike about the product?
I find that sharing the link to a Zoom meeting can be difficult due to the links being so long. For a group I was in, I was responsible for designing marketing/advertising materials for events we held. I was only able to say "look for the Zoom link," but that would have to be sent in a separate email. I also didn't like that on a computer, I could use Zoom through the internet without having to download or open the app, but on my phone, I had to have the app. I had an older version of iPhone and didn't want to utilize the storage space.
What problems is the product solving and how is that benefiting you?
Zoom has allowed lots of communication during the Covid-19 pandemic. I have used it for school events in which large groups of people needed to get together for events that were previously held at large locations, such as during supervised (proctored) testing. I was able to take a test that required an official proctor to monitor us that otherwise could have been significantly delayed.