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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

1 AWS reviews
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External reviews

10,053 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    SUJON M.

Zoom makes progress toward better correspondence in my group.

  • March 14, 2022
  • Review provided by G2

What do you like best about the product?
It has great evaluating plans that acclimate to our spending plan and permit us to continue to impart.
The capacity to screen-endlessly share control of screens consistently makes cooperation far and away superior.
What do you dislike about the product?
My greatest aversion about Zoom and I want to believe that they fix it soon enough is that when I join a gathering and get detached due to arrange issues or different conditions, I want consent to join the gathering once more. This turns into an issue for us since, supposing that we're having a significant gathering or showing a show for the crowd, it becomes inconvenient for the host to stop the show to give individuals access, and it becomes irksome for me to stand by and conceivably miss significant data being discussed.
What problems is the product solving and how is that benefiting you?
I prescribe this product to any groups that are battling with speaking with one another and are searching for answers to fix this issue. Zoom is very easy to use and it contains client directs that are not difficult to process, as well as having an incredible point of interaction that will furnish you with the right elements to prepare you and your group to make gatherings at the earliest opportunity.


    Anjana V.

All you need for meetings

  • March 12, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is an excellent software for hosting meetings and it's easy to use. Its UI is pretty intuitive and it gives the most user-friendly experience out of all meetings software today. The impeccable video quality combined with clear incoming and outgoing audio makes Zoom the ideal software for meetings for any purpose. Whether you're using it to work, have business discussions, education, attend interviews, or casual conversations, Zoom's features will assist you in every possible way. While Zoom's known for its swiftness in setting up a meeting, you can also schedule one for a different time if the participants aren't available at that moment. Doing so ensures they have enough time to prepare and make changes in their schedule. Zoom's reminder notifications and emails ensure you never miss any of your meetings as it sends alerts to you a few minutes before they're due.

Zoom provides an excellent working platform where you can connect applications from various sources for completing tasks that would otherwise require the assistance of different software. You can integrate apps from the marketplace to include quick-to-access features such as document editing, PDF editing, content management, customer service, surveys, etc. Zoom is excellent for one-on-one customer interactions as it supports toll-free calling, a feature that many businesses around the world are adopting to manage calls and reports. Screen sharing on Zoom is one of its most effective features, where you can show your screen or a particular window to one or more participants simultaneously in your sessions.
What do you dislike about the product?
I dislike the 40-minute cap on meetings with two or more participants. It's not a big issue as you can always start another meeting in the same room involving the same people, but it can automatically cut off when you're fully immersed in your work.
What problems is the product solving and how is that benefiting you?
There's never been a problem with sticking to a plan or schedule ever since we started fully using Zoom for all meetings and work sessions. It uses the Outlook calendar on Windows by default to schedule and alerts you of all the meetings you've accepted to join, making it easier for you to clear up your dates and see if there's any overlap. With Zoom, you can stay ahead of all your meetings and know when they're due as it sends timely reminders through in-app notifications and emails. While Zoom is widely known for its meetings, it's also an excellent software for IMs, where you can communicate with people even outside of meetings. Zoom's messaging system makes it convenient to reply to specific messages posted by others so that there's no misconstruction of anything said. You can record your meetings by starting and stopping at any time. If you're having a long meeting where you're discussing multiple topics, you can record each part of the interview separately for easier reviewing and summarizing. There's no limit to how many recordings you can make in a single meeting, making it easy to divide the session into multiple short recordings. The benefit of Zoom is that it's usable on other devices, making it easier for people to work and attend meetings from anywhere.
Recommendations to others considering the product:
I recommend Zoom for the best meeting experience overall. A software like Zoom is vital today for working from home, education, and business meetings. For any reason you would want to have meetings online, Zoom ensures you're satisfied.


    Md Anamul H.

Best tool for communication

  • March 10, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is very easy to use. Communication experiences are very good and smooth feeling. No issue till now.
Best meeting software I have ever used. Will continue.
What do you dislike about the product?
There is nothing much to dislike. It is the best tool I have ever used.
Everything is good. Nothing to worry about. Use zoom and chill. You will have everything you need for online communication.
What problems is the product solving and how is that benefiting you?
Zoom is actually for online meetings, communication, conference etc.



With zoom, most of the issues of my communication were solved automatically. Its a great tool.
Recommendations to others considering the product:
Zoom is very easy to use. Communication experiences are very good and smooth feeling. No issue till now.
Best meeting software I have ever used. Will continue.

I recommend this software.


    Sawyer D.

Zoom is the king of remote work communication

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
I like how Zoom is not intrusive to my other work activities. It seamlessly integrates with all of my other work apps like Slack, Krisp, and many others. I've only used MS Teams once, and the experience was not up to Zooms standard.
What do you dislike about the product?
The only issue that I routinely run into is the 40 min meeting limit. Though, this is more of an issue with my IT department/subscription than it is an issue with Zoom. 40 minutes is generous for a free acount.
What problems is the product solving and how is that benefiting you?
My company and team are fully remote, so Zoom allows us to communicate and have meetings effectively. In the rare event that some folks are in the office, we even have Zoom Rooms equipped with cameras and mics to communicate with others who are still remote.
Recommendations to others considering the product:
Decide if you will have meetings that rountinely last longer than 40 minutes -- if so, you'll want to upgrade to their paid teirs.


    Sunaina K.

Easy to work with in any circumstance

  • March 05, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is easy to work with and provides an excellent channel of communication from anywhere and any device. It's pretty seamless to set up and host conferences. You can have voice-only meetings or video conferences with anyone anywhere. Conferences can contain up to 100 participants, and you can invite people during the forum at any time if you have not reached the limit. You can have conferences using any device if you have Zoom installed on them. You can easily cast Zoom to a larger screen or projector during webinars if necessary if you and some other participants are in the same room. You can send DMs to anyone on Zoom if there's no time to host a conference. DMs provide a quick and easy way to communicate through cross-platform text messages. For instance, you can start a conversation on your computer and continue it on your phone or tablet as Zoom saves all the messages on the cloud. Zoom provides up to 1080 quality for video conferences, making it the best software for virtual conversations and work scenarios.

You can benefit from using Zoom if your work involves interacting with people throughout the day. Zoom helps you ensure that you're always on top of all your meetings by providing multiple means for you to receive alerts. You can install Zoom's add-on on the web browser to see a quick view of all your upcoming meetings for that day. You can also import your contacts from services such as Outlook and Gmail to send conference invitations to people. You can also use Zoom on your browser to host meetings in advance and connect with people. Zoom is the most used software for work as it has excellent features to help people be more productive and integrate different applications.
What do you dislike about the product?
Zoom's screen sharing has a limit on the FPS, which can make videos stutter or cause desync in audio. Many computers and laptops today come with a 144hz monitor, on which it should be easy to view videos of higher quality.
What problems is the product solving and how is that benefiting you?
I use Zoom for conferences and sharing screens. With the ongoing pandemic, it is risky to go out in crowded places such as our company's building and work there. We work from home and base all our activities on Zoom. Our team offers app development services on Windows and Android for customers and other businesses. Since this is not a singlehanded job, we use Zoom to work together. We have conferences to discuss and create itineraries on our goals and how we want to get there. Outside of meetings, we can communicate using DMs, which are quick and available at all times. When working on applications for Windows or Android, we can screen share on Zoom easily, which everyone can view if they're in the conference. Since Zoom supports screen sharing on any device, including phones, we no longer have to rely on emulators to run Android applications for conducting tests and debugging. We can expand on Zoom's features through the app store, where there are a plethora of different apps you can integrate for implementing new features. You can use management software such as Asana on Zoom to manage your work without leaving the software and use Zoom simultaneously to have conferences during work sessions.
Recommendations to others considering the product:
I'd be lost without Zoom aiding me daily to work from home and have conferences with my team. It acts as a complete software using which I can meet all my work needs conveniently. Zoom doesn't have a free trial but is free from the start. Its quality and features are excellent, and it's quick to set up.


    Riya A.

Meet online reliably

  • March 01, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is an excellent software for online meetings and remote work. It's straightforward and has an intuitive user interface, making it easier to navigate and set up. You can send messages to people at any time, even if they're offline. Zoom will send notifications to the last device they signed in on so that they can receive alerts for any new messages on their phones if they're not on their computer. Besides being a cross-platform tool for messaging, you can also attend online meetings on your phone and other devices. You can schedule appointments through any platform and have sessions with people from anywhere in the world. You can share files on Zoom with a pretty sizeable limit, eliminating the need for third-party hosting and email attachments during your meetings. Zoom acts as an all-in-one software, minimizing your dependence on multiple software to complete your work. Screen-sharing and presentation-sharing are two of the essential features on Zoom that anyone can use. Screen-sharing is extraordinarily straightforward and allows high-quality video broadcasting of any software or window from your computer screen. In addition, you can screen-share from your mobile and tablet, making it convenient to work on Android and iOS applications alongside your team.

Zoom is second to none for training programs. Whether for schools, colleges, internships, or projects, Zoom provides the means to discuss and work together with people. Through screen-sharing and other collaboration features, Zoom makes working possible despite everyone not being in the same room or office. One of the critical features of Zoom is the ability to record anything. You can record calls, meetings, screen-sharing sessions, and presentations. Zoom allows everyone who attends the arrangements to view the recording for reference or to create reports.
What do you dislike about the product?
Zoom's major drawback is the limit on group meetings if you're using it for free. You can override this limit by rehosting the discussion after the duration ends or having one person buy the subscription and become the permanent host for all future meetings.
What problems is the product solving and how is that benefiting you?
I use Zoom to call, meet, collaborate, and train interns. It's been a core part of my work-from-home life because of coronavirus. I love that I can productively work and talk to my colleagues face-to-face through video during work. Despite the long distance and not seeing one another in person, Zoom makes it convenient for us to work without any stress. The various features Zoom provides, such as file-sharing, screen-sharing, presenting, and recording, make it easy for us to stay on the same wavelength with our intentions and ideas. Our routine tasks and projects are quick to complete as we can work together with excellent communication all-around and work at our own pace since we're working at home. Zoom runs 24/7, so even during off-hours, we can contact one another on the phone app to discuss and make plans for the projects.

Zoom also makes it easier to supervise, train, and assist interns through meetings, video calls, messages, etc. We have multiple Zoom rooms, one of which we use exclusively for the interns. There, we can leave messages and have sessions with tools such as hand-raising that they can use to ask any questions to understand better how we work. Zoom rooms are an excellent way to split and divide our work into multiple smaller units and assign different sets of teams for them.
Recommendations to others considering the product:
Zoom is incredibly helpful for online meetings and working with colleagues and interns. I have an easier time supervising our interns on Zoom than on-site. Many tools such as screen-sharing greatly assist in training them and answering any questions in unison. For projects, my colleagues and I are having an easier time staying productive on Zoom as we can manage our time more efficiently and complete many tasks within a couple of sessions because we're always on the same page.


    Daniela L.

One of the best video conferencing softwares

  • February 28, 2022
  • Review provided by G2

What do you like best about the product?
I have been using Zoom since 2020, mainly for virtual college clases and team projects. I have to say I like how intuitive this program is; the first days I had to use this, it was easy to find the options for camera, microphone, and screen sharing. I like that you can see the chatbox and meeting participants simultaneously. This last aspect doesn't happen in Google Meets, which my company uses for virtual work. I also like that it warns you if your connection is unstable because of my slow internet.
What do you dislike about the product?
The only thing I dislike about this program is that if you accidentally turn on your microphone, Zoom doesn't show you a message about this. Other video conferencing software warns you if your microphone is on but sharing background noises and not your voice.
What problems is the product solving and how is that benefiting you?
The main problem Zoom solved for me was the virtual meetings I had to run due to the Pandemic. This program keeps being very useful for this reason. I like virtual meetings rather than in-person ones. That is why my college and business performance increased, and Zoom was part of it.


    Grace H.

Smooth calls, lots of options

  • February 17, 2022
  • Review provided by G2

What do you like best about the product?
Zoom has a lot of features, but I pretty much just use it for its video call capabilities. It has pretty smooth video and audio quality, and it integrates with slack and Google calendars which makes it easy to send out invite links.
What do you dislike about the product?
Some of the settings are hard to find, and the default settings are kind of restrictive. For instance, I can't figure out how to allow users to copy text from the chat. If someone sends me a link or a piece of information in the chat, I've had to resort to keeping the chat open in one window and retyping what I wanted to copy in another. I also wish it integrated with Google calendar a little better. I wish that all scheduled zoom calls associated with my email would show on the zoom homepage. It seems kind of random which ones it recognizes as my meetings for the day.
What problems is the product solving and how is that benefiting you?
Zoom is the leader in video calls, so clients are familiar with getting on zoom calls. It's secure and reliable, and has lots of features like polls and reactions. I use the slack integration to start zoom calls in a message.


    Vivek D.

One of the best Video conferencing platform

  • February 10, 2022
  • Review provided by G2

What do you like best about the product?
Zoom provide all basic facilities that we need for formal business video calls. Be it sharing file, privacy settings, filter to cover background and much more.
What do you dislike about the product?
I have been using Zoom in our organization since one year and didn't find any such thing which I don't like. But if Zoom can add custom design filter and allow basic call with more participants would be great.
What problems is the product solving and how is that benefiting you?
Zoom gives us opportunity to connect with all colleagues and feel like we're in office. We can add number of participants and all facilities provided which we need for video conferencing.


    Oil & Energy

Best video conference application

  • February 03, 2022
  • Review provided by G2

What do you like best about the product?
high-definition resolution with good quality of video conference
What do you dislike about the product?
If Zoom is not used properly, then any person can join that meeting without our permission
What problems is the product solving and how is that benefiting you?
conducted many meetings and very useful for my kid's online classes