Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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Helpful and easy to use
What do you like best about the product?
Zoom works well with Outlook and coordindates with my calendar. Features are easy to locate and use, even in the midst of a call.
What do you dislike about the product?
Sometimes when I move an appointment in my calendar it fails to adjust in my Zoom app so it is corrected in outlook and my gmail calendar but it is incorrect on my Zoom schedule
What problems is the product solving and how is that benefiting you?
I do professional counseling and it has helped me to be able to do sessions with some old clients who are now out of state and unable to meet in person
Highly functional for teaching and meetings
What do you like best about the product?
All of the features that make it a dynamic experience like the whiteboard, share screen, breakout rooms, and remote control.
What do you dislike about the product?
I have been on Zoom calls that get "bombed" with people that should not have been there. I imagine using a password would help discourage that.
What problems is the product solving and how is that benefiting you?
Meeting with my team, clients, and students since I moved out of state and now work mostly remotely.
Very useful tool for business and personal meetings
What do you like best about the product?
Zoom allows me to connect with clients across the globe, quickly and easily. It has expanded our ability to support clients wherever they are.
What do you dislike about the product?
The break-out room and whiteboard features could be more user-friendly. New features aren't always easiest to discover.
What problems is the product solving and how is that benefiting you?
Zoom allows me to connect with my staff, stakeholders and clients, and share information, without have to be in-person.
Zoom allows us to connect with others better than a traditional phone call.
What do you like best about the product?
Connection with others over a distance; Easy to use on PC or iPhone.
What do you dislike about the product?
Updates automatically start when I open the program sometimes. Made me late. That should update in the background.
What problems is the product solving and how is that benefiting you?
Zoom allows me to conduct meetings even if not everyone is in the office.
Strong but not perfect
What do you like best about the product?
Zoom makes meetings easy. It supports scheduling through outlook. It is somewhat easy to use in the direct computer connection. The use of waiting rooms and screen sharing is amazing.
What do you dislike about the product?
There are limited options available on the phone app. For example, you cannot assign a cohost of you use the app. Additionally, if you dismiss aparticipant, there is no way to get them back into the meeting.,
What problems is the product solving and how is that benefiting you?
Scheduling meetings has been made easier. Preventing travel costs and "seeing" each other is valuable for us during the pandemic. The ability to access Zoom without downloading is greatly appreciated.
Zoom has been great for my business
What do you like best about the product?
Zoom has been great for interviewing potential staff members, and has allowed me to do a second interview with my current staff and the potential hiree. It's been convenient and an even better system than having candidates come in to the office twice or more.
What do you dislike about the product?
The only issues we have had have been with connection issues with some of the staff. However, this is not a Zoom issue, it's a personal connection issue. So Zoom itself can't be blamed, but it does make things difficult for some of my rural staff with poor connection.
What problems is the product solving and how is that benefiting you?
Zoom is making hiring new staff much, much more convenient. It also makes it so that I can involve my entire Team in the second interview process, without having to have everyone come down to the office during their off time. This helps me make better hiring decisions, and get info from my existing staff. This improves relations with my staff, new and existing!
Zoom is the modern-day, much needed better version of Skype!
What do you like best about the product?
Easy to use, easy to launch and host a video call. I love using the recording function! I've been using Zoom regularly for over five years in my business.
What do you dislike about the product?
Downsides of using Zoom: not everyone knows how to use all of its functionality so I find that I frequently am helping people on how to use functionality (from the basics to advanced)
What problems is the product solving and how is that benefiting you?
Reliable, consistent platform when it comes to audio and video connection for meeting with business contacts and clients (and friends and family!)
Getting better every year for researchers
What do you like best about the product?
User-friendliness is the best aspect of ZOOM bc COVID has helped the average person get comfortable with videoconferencing. ZOOM's simple interface and join steps is the easiest out there for when you need a video meeting.
What do you dislike about the product?
Integration with Outlook could be improved. I like how it works but when a user uses Teams, Webex and ZOOM (depending on audience) it would be nice if it synced better with calendars as it feels like sometimes it doesn't properly catch a change when a time or date is updated.
What problems is the product solving and how is that benefiting you?
Idiot-proof videoconferencing and webinars for the end user. Its always easy to setup for the host as they know what they want, etc. but one's audience isn't always as prepared but ZOOM's features and simplicity of joining with or without password, on browser or app, on computer or phone..... i benefit from more end users comfort level of joining. With MS Teams, Google Meet and WebEx, those platforms are more convoluted to the average person to figure out and join successfully with cam/mic access.
I love doing my meetings in zoom
What do you like best about the product?
I like breakout rooms, I also like that my meetings are recorded
What do you dislike about the product?
I have had some occasions that I had some slowdowns
What problems is the product solving and how is that benefiting you?
having a face to face meetings without leaving my home office or office. right now I have a newborn so this is a great tool
Simple and efficient way to have meaningful and productive meetings
What do you like best about the product?
The tools for managing meetings as host and for managing what as a user I display is straightforward and empowering.
What do you dislike about the product?
I sometimes find it difficult to make settings I prefer default for each meeting that I schedule. I also have a difficult time navigating the host settings. (E.g. "How do I change the meeting password?" or "Where can I find the recording of the meeting?") The audio quality has also never seemed that great, but this is probably a limitation of bandwidth.
What problems is the product solving and how is that benefiting you?
Zoom has made vitual meetings simple and mainstream. In the industry I work, it has provided so much value to us and those who have health and travel limitations.
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