Zoom
Zoom Communications, Inc.External reviews
10,060 reviews
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Love Zoom!
What do you like best about the product?
Good connections, clear pictures and sound, typcially. Easy to use, so my clients are comfortable using it.
What do you dislike about the product?
On occasion, an attendee gets kicked off, can't hear, etc. Not sure if it's Zoom or their wifi, etc.
What problems is the product solving and how is that benefiting you?
I am able to maintain an in-person feel, remotely, during COVID and beyond, which has greatly improved my practice and saved me time in commuting to my office daily.
Polished interface with great features
What do you like best about the product?
The integrated whiteboard is incredibly useful, especially with the recent update! I'm a math tutor and use the whiteboard all the time. There are also other apps that are very useful, such as the timer app.
What do you dislike about the product?
The only thing I can think of that is ever an issue is that when multiple people are talking at once, Zoom seems to filter out all the voices except one. I want to hear everyone at once.
What problems is the product solving and how is that benefiting you?
Remote work! Having meetings and clients from home is so effective because of Zoom.
New & Exciting Business Changes
What do you like best about the product?
Zoom has allowed us to be flexible for our customers in a way we never could before. We are able to connect remotely and save our customers driving sometimes over an hour to meet with us!
What do you dislike about the product?
The only difficult thing is making multiple meetings work at a time on a business account. We need to use the account for multiple buyers at once and connecting with Caneldnly makes this hard to do.
What problems is the product solving and how is that benefiting you?
Logistics for our customers of saving 2 hours of driving in some instances. We are allowing them the option to meet in person or on Zoom and it's a huge time and gas saver!
Good platform for small business virtual meetings
What do you like best about the product?
The cost is reasonable for the options I need as a small business owner. I like being able to have automated reminder emails go out.
What do you dislike about the product?
Can't think of anything, it really does work very well and is widely used so my clients don't complain about having to download anything else.
What problems is the product solving and how is that benefiting you?
Being able to meet face to face with clients all over the country without the need to travel.
Easy and people familiar
What do you like best about the product?
People know how to for the most part use the platform and are not unaware of the features
What do you dislike about the product?
The platform does not give host as much control as other platforms information saved or chat pick up later
What problems is the product solving and how is that benefiting you?
Right now zoom is solving team accessibility and and work accountability
Easy to Use
What do you like best about the product?
The Zoom call is simple and easy to use. The controls are simple and easy to understand. When I introduce new users they are usually able to utilize the platform quickly and without much instruction.
What do you dislike about the product?
When the Zoom call locks up and/or does not display the viewing window completely. Sometimes the system locks up without showing your screen and you aren't aware because the software shows the green box indicating you are sharing.
What problems is the product solving and how is that benefiting you?
I use Zoom as a consultant to communicate with clients throughout the US and all over the world. Additionally, I use Zoom to host a Bible study amongst women throughout the use.
Easy to use tool for scheduling group video calls
What do you like best about the product?
Zoom is a brand name, and that goes a long way in terms of trust and security. The company was slammed with growth fueled by the pandemic, which ultimately put it in a great position to quickly tackle must have compliance and security features quickly and efficiently.
What do you dislike about the product?
I wish there were better calendar syncing tools. I want to be able to change an invite and have it automatically notify all participants without going back to my calendar. I also wish there were tools for selecting which timezones display. While it's a small annoyance, I regularly put meetings in client timezones and have to scroll through 20 zones between Los Angeles Pacific and New York Eastern Time.
What problems is the product solving and how is that benefiting you?
Zoom excels at efficient high quality meetings, and is particularly leaps and bounds more efficient and full-featured than it's enterprise counterpart, Webex. People generally understand how to use it and already have it installed, and that makes things go smoothly.
Best videoconferencing API
What do you like best about the product?
The Zoom API is scalable, easy to use, and on top of that, users prefer and ask for Zoom! We have been using the Zoom API for over 1 year now and we are happy with it.
What do you dislike about the product?
Cost can be high as you add more users. Their customer support could also be better as we have inquired a few times about their price increases with only 1 month notice, and as a social impact startup, it is difficult when we dont have much of a notice
What problems is the product solving and how is that benefiting you?
We needed a way to connect our users to videoconferencing, have a unique link on each meeting that is scheduled through our platform, and it has benefited us because Zoom is so reliable
Overall pretty good
What do you like best about the product?
Ease of use, lots of features, nice interface. Zoom room integrations are a plus. Integration with other apps (Outlook)
What do you dislike about the product?
I don't like that I can only be signed in to the Zoom app on one computer at a time. I frequently switch between my work computer and home computer and it would be nice to not have to sign in every time. Another issue is that I often get a message about 'low system resources' or 'unstable connection' while using Zoom, but I am not sure if this is a Zoom issue or a PC/internet issue.
What problems is the product solving and how is that benefiting you?
We have not yet returned to fully in person meetings, so it's great to be able to meet with colleagues easily over Zoom. We also have consultants in various parts of the country/world, and in general Zoom works pretty well.
Ubiquitous video conferencing tool
What do you like best about the product?
Zoom makes it very easy to use for users of all skill levels. The virtual background allows for easy privacy for folks working from all around. Easy to use mobile devices to connect.
What do you dislike about the product?
Not many downsides to using Zoom. Would like better ability to create shared accounts for business function use, versus specific user use. I wish it were easier to move between devices during a call.
What problems is the product solving and how is that benefiting you?
We use Zoom to facilitate physician video visits, meetings with parties outside of the company, as well as a replacement for an aging Skype for Business system.
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