Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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Multi-Purpose!
What do you like best about the product?
I appreciate that I can use Zoom anywhere- on my phone, laptop, or tablet. It is also so widely known now (as compared to before the pandemic) that most people are familiar with how to use it which requires less explanation on my part.
What do you dislike about the product?
Sometimes I wish it would be easier to navigate the options in settings (such as virtual backgrounds, closed captioning, polling, etc). It is not the most user friendly.
What problems is the product solving and how is that benefiting you?
Zoom makes it easy for me to take meetings from afar and even teach remotely. This is wonderful because it saves me both time and money as I don't always have to commute.
A great video conferencing software
What do you like best about the product?
Zoom is really easy to use - it's super quick to set up a meeting and doesn't require a lot of forethought or planning
What do you dislike about the product?
Initially, it was confusing getting our business accounts straight. It would be nice if the link between the personal and business accounts was a little more seamless.
What problems is the product solving and how is that benefiting you?
Zoom has been essential in allowing us to conduct meetings since the pandemic when everything had to go remote. Being able to record feedback meetings has been crucial and incredibly helpful for our process.
Best Video Conferencing Tool I've Used
What do you like best about the product?
Best video and audio quality and a lot of nice add-ons!
I like the break-out rooms and the ability to buffer your image quality!
I think Zoom out beats competitors in a variety of ways from its easy to use interface and paid and free versions make it accessible to a lot of different people
I like the break-out rooms and the ability to buffer your image quality!
I think Zoom out beats competitors in a variety of ways from its easy to use interface and paid and free versions make it accessible to a lot of different people
What do you dislike about the product?
I think the "share screen" interface is hard to navigate since it disappears quickly
Host and Non-Host privileges make it a nuisance for scheduling interviews with it
Host and Non-Host privileges make it a nuisance for scheduling interviews with it
What problems is the product solving and how is that benefiting you?
My company is hybrid and remote, it's nice to have an easy-to-use way to communicate with the whole team!
Our teams are much more collaborative due to it's numerous add-ons and functionalities and it's updated a lot of the whiteboard functionalities that I know our product team likes.
Our teams are much more collaborative due to it's numerous add-ons and functionalities and it's updated a lot of the whiteboard functionalities that I know our product team likes.
easy to schedule, user friendly.
What do you like best about the product?
Easy to schedule, easy to join a meeting, not only can you join a meeting by using the link, but you can also use a meeting ID which is very helpful. invites can be sent via different platforms.
What do you dislike about the product?
the video chatting itself is sometimes difficult to find things and navigate, i.e. when the "screen sharing" option is turned off. IAlso, i dislike that you cant change the settings of a meeting after the meeting has started.
What problems is the product solving and how is that benefiting you?
Being able to chat or meet with clients from different countries, also able to meet with many people at once without having to create a conference call. It helps business run more smoothly.
Zoom -- Convenient Business Solution with Flexible Pricing
What do you like best about the product?
I use Zoom almost every day to connect with colleagues during remote work. It also is a stable, professional platform for when I need to set up a meeting with those at other companies.
What do you dislike about the product?
It can be difficult to change meeting settings -- such as adding polls, breakout rooms, and the like -- once the meeting is already scheduled or in process. I wish there was a more intuitive way to do so.
What problems is the product solving and how is that benefiting you?
Zoom helps me feel like I am in the room with others when that is not possible or preferable. I am able to share my screen and utilize other in-meeting features to meet most of my needs.
The best video conference tool out there
What do you like best about the product?
I like that it is compatible with different systems and easy to set up. Doing bigger meetings is a lot better than most competitors. You don't get the background audio problems like some of the other products out there.
What do you dislike about the product?
As you scale up it does become a little expensive to use. I think the webinar feature could use some improvement. The windows version crashes sometimes.
What problems is the product solving and how is that benefiting you?
Zoom makes it easy to communicate with all my remote employees and has been the tool of choice throughout the pandemic.
Exceptional quality, especially for the free version. Best cross platform experience.
What do you like best about the product?
I appreciate that zoom allows for cross-form video conferencing and manages the data transmissions well. In addition I love the ability to easily share screens and chat during a conference.
What do you dislike about the product?
I think there should be a few more options for the free tier experience. I think specifically the time should be upped to one hour for up to three folks connecting.
What problems is the product solving and how is that benefiting you?
Being able to host small group events with older folks who are keeping safe by staying at home has been the biggest problem solver. Having the ability to still visually check in with technology that is accessible to senior folks is essential.
Zoom has created freedom for me
What do you like best about the product?
The ease of use for me & my customers. I can set appointments and a link is generated and sent to my customer with confirmation of service. This is through email & is all automated!
What do you dislike about the product?
I love Zoom everything really works great. I dont Have any complaints. My experience has been very positive. Keep it up!
What problems is the product solving and how is that benefiting you?
Making virtual appointments seem less and easy. The automatic processes with my google calendar creates my schedule for me. This makes it possible to focus on the quality of service.
Great Video Conferencing
What do you like best about the product?
It works well for all ages and personal/business needs. Features are rich and extremely useful.
What do you dislike about the product?
Because Zoom is still an independent vendor they do not integrate as tightly with other internal scheduling tools.
What problems is the product solving and how is that benefiting you?
They have done a great job with break-out rooms and work-from-home Onboarding for companies.
Feature Loaded and easy to use
What do you like best about the product?
I love that Zoom has a load of features and they keep investing to make it better with each update they do. It's also very intuitive. So I don't have to take a class to figure out how to do things. I can just figure it out on my own. They also have great service. They have solved the issues I've had quickly and pleasantly.
What do you dislike about the product?
Integration with the plugin on outlook was a little glitchy. I don't know if that's a Zoom thing or our cloud thing. If some how this already came included with Outlook that would be great but I guess that will never happen since they have Teams.
What problems is the product solving and how is that benefiting you?
They've fixed and actively improve the security of Zoom. This is crucial for our organization as we have employees all over. Our performance with Zoom has caused us to be able to hire many remote employees. Thus we have increased our talent pool to choose from when looking at candidates.
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