Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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Easy To Use
What do you like best about the product?
I find it easy to adjust the settings so every other time I go in to create a new meeting, all my favorite options are already there making it a very quick process.
What do you dislike about the product?
If I create the meeting on my work computer but click the meeting link on another computer, it doesn't recognize me and I have to resign in. This was confusing for a while as it's in small lettering and I thought for a long time that I had to use the computer I created the meeting with in order to go into the meeting as the host.
What problems is the product solving and how is that benefiting you?
I am not sure about any problems that zoom is having/solving. I believe I use the account for very simple meeting types so I haven't had any issues that would warrant solving.
ZOOM is my #1
What do you like best about the product?
The ease of the interface. I've had no issues connecting, inviting others and sharing my screen as a user and as a host. ZOOM offers the best user interface, in my opinion
What do you dislike about the product?
Honestly, the time limitations are frustrating. I work with a non-profit and the time limit really placed a hindrance on how we could use the tool to help others.
What problems is the product solving and how is that benefiting you?
I work 100% remotely. ZOOM allows me to be 'present' even when I'm not.
It allows me to pull others into my work and collaborate even with miles between us.
It allows me to pull others into my work and collaborate even with miles between us.
Quality connection and resources. Great for screen sharing
What do you like best about the product?
Virtual meetings/screen sharing. Being able to explain something while pointing to it is incredibly important.
What do you dislike about the product?
Not much honestly. I suppose relying on internet can sometimes be frustrating and wonder if zoom can find a way to host screen sharing without using as much bandwidth
What problems is the product solving and how is that benefiting you?
We host monthly sales meetings and many are still worried about COVID or germs in general so this helps with a larger audience. We also get a larger turnout for folks who might want to join but are on the road
Stay Connected via Zoom
What do you like best about the product?
Zoom is easy to use and even the free version offers many features you might only expect in a paid subscription. Free is always an excellent feature. I have found Zoom easier to use than competitor apps like Google Hangouts and Skype. It's a great feature that you can invite guests to participate and they are not required to install any client software nor create their own Zoom account.
What do you dislike about the product?
The selection of default backgrounds is limited and not always intuitive how to import or where to find additional backdrops. Privacy is always a key feature and the ability to "mask" your surrounding backgrounds affords a small level of privacy.
What problems is the product solving and how is that benefiting you?
The only real problem I've encountered is after 18+ months of isolation, many people are opting to meet in-person because they feel Zoomed-out. Another issue I've encountered and I'm not convinced it is a Zoom issue, but using a third-party microphone and camera are sometimes difficult to use if not set as the default microphone and camera.
Great for Meetings and Collaborations!
What do you like best about the product?
I love that with a free account you can have a 40-minute meeting. It's great for those smaller companies that are smaller and cannot afford to pay for a membership. I also love that you can do breakout rooms for those who need this feature. It sure was. helpful during the beginning of COVID to have this so we could continue to meet!
What do you dislike about the product?
I think the frustrating thing was that I added a user and then my main user meetings would not work. (Sorry that might not make sense.) I had to delete the new user for my original user on the same account to work.
What problems is the product solving and how is that benefiting you?
It is helping us to still have our meetings with everyone. During COVID, it was the only way that we would meet especially since we have quite a few people who are in the high-risk category. All of our regular meetings could still go on.
Zoom is very nearly intuitive.
What do you like best about the product?
The upside is that I can have several accounts for several different emails, and use chat and sharing seamlessly. Recording and saving recorded files is also easy.
What do you dislike about the product?
Zoom can be tough to connect to different scheduling apps and it took a long time to figure how to connect it to Acuity to generate invitations with a Zoom link built in.
What problems is the product solving and how is that benefiting you?
Zoom is helping me take classes for my Master's degree online and provides flexibility in learning and teaching during health and climate crises. That's been helpful for me as I can work from home.
The best of online connection
What do you like best about the product?
I love the ways that Zoom continues to improve its platform. Breakout rooms that people can choose to enter, emoji reactions, sound shares of great tunes, and fun virtual backgrounds make for a great experience.
What do you dislike about the product?
I wish you could screenshare what to do in the Zoom platform in order to teach folks how to use it. Taking people through the steps to set up breakout rooms is especially hard.
What problems is the product solving and how is that benefiting you?
We now live in a world where remote work is common and sometimes necessary. Zoom offers a way to connect and work effectively. Sometimes it's even more helpful to work this way, especially when needed to all work in one document.
Zoom has been a helpful and convenient resource for our church.
What do you like best about the product?
Zoom is relatively easy to use and has helpful features such as screen and audio sharing, breakout rooms, live chat, and allows for larger meetings and is for the most part stable for all users.
What do you dislike about the product?
At times people had issues joining a zoom call because the Zoom link itself would not work, so they had to manually enter the meeting ID and password. At times the audio was a bit spotty depending on people's internet connection.
What problems is the product solving and how is that benefiting you?
Overall, the most helpful aspect of Zoom is the convenience it brings in being able to have meetings regardless of physical proximity which is invaluable as we continue to experience a world navigating a pandemic.
Zoom works for me
What do you like best about the product?
It is easy to set up a meeting, meetings run smoothly, there is chat, screen share, and you can even take control of meeting participant's desktops if your internet is fast enough. Having recurring meetings makes it easy to regularly meet the same people.
What do you dislike about the product?
Screen recording while sharing your screen could be improved and remote desktop control seems to require a really fast connection.
What problems is the product solving and how is that benefiting you?
I meet with clients every week and zoom does a great job managing those meetings.
Zoom Loyalist -- Celebrate and Critique
What do you like best about the product?
Zoom is intuitive and easy to use. There are many ways to make the virtual experience accessible to all types of users. I appreciate the continual improvement of the platform.
What do you dislike about the product?
I wish I could stream it into my social media accounts more easily for live events. I'm very tech savvy but have yet to find an easy way to do this. I want it to be clear and straight forward.
What problems is the product solving and how is that benefiting you?
I run an online business, so it solves the problem of face-to-face connection. I don't have to do conference calls, we can see each other as though we were in the same room.
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