Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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Zoom isn’t perfect, but it beats the competition
What do you like best about the product?
Zoom calls are easy and quick to set up, and Zoom handles groups of participants more smoothly than Teams or Meet. Screen sharing is also handled well.
What do you dislike about the product?
Zoom can sometimes be unstable or lose a connection, though it recovers fairly gracefully.
What problems is the product solving and how is that benefiting you?
Zoom permits easy remote meetings and reduces the need for business travel.
Solid performance and dependable service.
What do you like best about the product?
I like that Zoom is very easy to schedule meetings with. Also that call and meeting quality is very high. Screen and audio share works great. Seamless performance usually.
What do you dislike about the product?
Two issues: using Zoom for GSuite, sometimes creating a Zoom meeting from calendar creates a different link than the one in the Zoom app. Also, invite participants link should be accessible from the meeting. I hate clicking into "participants" to grab the share link.
What problems is the product solving and how is that benefiting you?
It allows us to connect our global team effectively. We can hold virtual meetings that are almost as productive as in-person. We also use it for informal "webinars"—not using the webinar function—so that we can allow supporters to connect with ministry leaders and field workers.
An essential tool for my business.
What do you like best about the product?
It's user-friendly, most people are now familiar with this platform. Also accessible via mobile for clients on the go.
What do you dislike about the product?
Issues with my camera, where there's a conflict because it won't connect with my camera. This usually happens because I was using another platform prior.
What problems is the product solving and how is that benefiting you?
Allows me to quickly connect with people worldwide.
Zoom has been our go-to since before the Pandemic
What do you like best about the product?
Zoom has all the features we need for conducting professional meetings with clients and prospects. The software loads quickly and rarely experiences quality issues. Our sales team loves using it because of how easy it is for prospects who haven't downloaded the software. The recording feature is great, and it works well on both mobile and desktop. It also integrates smoothly with HubSpot and Outlook, making it very easy to automate the meeting process.
We mostly use Microsoft Teams for internal meetings.
We mostly use Microsoft Teams for internal meetings.
What do you dislike about the product?
No major downsides. Sometimes it's difficult to swap between presenters, but that's more of an individual setting rather than a Zoom issue. Maybe it could be slightly easier to find some of the features.
What problems is the product solving and how is that benefiting you?
Zoom allows us to connect with our clients and our prospects in a meaningful and personal way. We have closed deals over Zoom and retained clients because of our Zoom meetings.
Very easy and straight forward video chat
What do you like best about the product?
You can see all your participants within your call. The interface is customizable so you can drag and drop people from side to side. You can use the message board for those without a speaker, so no one is left out.
What do you dislike about the product?
Sharing content can get tricky if it is your first use. When exiting a call, the leader at that time can select a new leader, but I don't think there is an option will in a call.
What problems is the product solving and how is that benefiting you?
Remote work flexibility is the biggest solution. You don't need to be in the office to have conversations with the ability to see each other. You also get the added benefit of having meetings with large groups of people, something that might not be as practical face-to-face. And sharing content with all those people is easy, and everyone has a similar viewpoint.
Great tool for virtual meetings
What do you like best about the product?
I use zoom for my virtual meetings and coaching sessions. The quality of the video and audio is excellent. I also like the feature where I can record meetings and store them in the cloud. The interface is very easy to use. I have Zoom on my laptop and desktop computers, as well as on my iPad. I love that I can use it from anywhere, no matter where I am in the world.
What do you dislike about the product?
The one thing I don’t like is the cost to host webinars. Zoom can be expensive if you need to host webinars frequently. The good news is that they have other offers, such as the free basic plan with limited features.
What problems is the product solving and how is that benefiting you?
Zoom is solving the problem of not being able to see your remote clients in real time. It's also solving the problem of not being able to have a conversation in real time with all parties involved, without having to schedule a meeting and share the same time slot.
The benefit for our business is that we can have a video conference with clients from around the world, so we don't have to wait until they're on an American workday and can schedule a video call when we're available. The software lets our team members across the globe connect and collaborate, which has allowed us to become more productive, while also saving time and money by eliminating the need for travel. We've been able to use Zoom to share ideas, build relationships, and grow our business.
The benefit for our business is that we can have a video conference with clients from around the world, so we don't have to wait until they're on an American workday and can schedule a video call when we're available. The software lets our team members across the globe connect and collaborate, which has allowed us to become more productive, while also saving time and money by eliminating the need for travel. We've been able to use Zoom to share ideas, build relationships, and grow our business.
Zoom for Solopreneurs and/or Coaches
What do you like best about the product?
Zoom is great because it integrates with many different platforms for easy automation-- especially with my calendar software so when someone books an appointment, it automatically sets up a zoom link - easy for both of us.
What do you dislike about the product?
One of the things I don't like about zoom is that there's a large financial commitment to upgrade into the webinar or more services needed. I also don't like that they changed the free level guidelines.
What problems is the product solving and how is that benefiting you?
Zoom helps me to meet with my clients in a stable environment. I left Zoom and tried Google Hangouts and I REALLY, REALLY wanted that to work... however, I had issues with the connection and sound -- even with a paid Google Hangouts account. I had to come back to Zoom because it's so highly recognized and easily integrateable.
Meetings for Non-profit organizations
What do you like best about the product?
Setting up a zoom meeting is easier than others
What do you dislike about the product?
Zoom bombing that disrupts meetings and annoying
What problems is the product solving and how is that benefiting you?
Meeting space for anyone and everyone to join important business meetings from the comfort of their home. It benefits me the most since I can work remotely, saves on commute time and office space and resources.
Zoom has been a game-changer during this time when meeting in person hasn’t been an option.
What do you like best about the product?
Zoom is super easy to use, and working with older clients, it is great that we are able to make things accessible and meaningful with limited technical knowledge necessary.
What do you dislike about the product?
We use Zoom for classes, and it can be very difficult to manage letting people in from the waiting room, muting and unmuting, and overall Zoom management, all while actually trying to teach.
What problems is the product solving and how is that benefiting you?
Zoom is helping us to serve our community year-round, regardless of the ways that COVID-19 impacts our work. We are also able to serve more people who may find themselves unable to attend in-person because of health, convenience, or other factors that otherwise would have kept them disconnected from us altogether.
Solid video platform for personal and work meetings
What do you like best about the product?
Zoom is an effective video-sharing platform for personal and work meetings. The connection is almost always more solid than Facebook Messenger, Skype, Google Meet, or Facetime. I rarely have audio or visual problems. Also, most people know how to use Zoom already; its ubiquity is a solid plus.
Sharing video and sound is easy and effective.
Sharing video and sound is easy and effective.
What do you dislike about the product?
Zoom's webinar features are pretty expensive. There are better solutions for mass webinars. Zoom should reduce pricing for webinars.
What problems is the product solving and how is that benefiting you?
I hold English classes over Zoom; my students are able to join from across the world. It's a simple, easy solution for my international students.
Also helps me host business meetings for 50+ people.
Also helps me host business meetings for 50+ people.
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