Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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External reviews are not included in the AWS star rating for the product.
User-Friendly and Reliable
What do you like best about the product?
This is a user-friendly application that is widely recognized by many businesses. I have consistently used Zoom Workplace for most of my meetings, whether at my previous company with the premium version or now with the free version. The app offers several features, and one of my favorites is the ability to display almost everyone on the screen at once.
What do you dislike about the product?
I suspect this might be related to the permissions assigned to each user, but I’ve noticed that some gestures aren’t available. It’s not a major issue, though—it’s actually kind of charming. I haven’t needed to reach out to their support team, since, to be honest, I’ve never encountered any problems with Zoom.
What problems is the product solving and how is that benefiting you?
This tool addresses the challenge of not needing to be physically present with your colleague or client—just click the link and, instantly, everyone can meet virtually. It helps save money on transportation and also saves the time you would otherwise spend preparing for an in-person meeting. As a result, you can get right back to your other work tasks immediately after the meeting.
Seamless Video Conferencing with Affordable AI Features
What do you like best about the product?
I love how Zoom Workplace has significantly improved my ability to connect with people around the world, addressing issues related to distance and keeping me in touch with distant loved ones, which has alleviated emotional challenges. The user-friendly interface and easy setup have been very beneficial, making video conferencing a seamless experience, thereby enhancing productivity and convenience. The video and voiceover quality are excellent, which makes communication clear and effective. I frequently use the video conferencing and link-sharing features, which are particularly valuable for both productivity and convenience. I also find Zoom Workplace to be quite affordable given its extensive capabilities like powerful AI and document summarizing, making it a compelling choice for continued use.
What do you dislike about the product?
The face of app needs something designer
What problems is the product solving and how is that benefiting you?
I find Zoom Workplace solves the problem of distance, allowing me to connect globally and maintain personal relationships. Its video conferencing enhances productivity and convenience, while the AI features and affordability make it a valuable tool.
Reliable Collaboration, But Can Be Overwhelming for New Users
What do you like best about the product?
What I like best about Zoom Workplace is that it brings meetings, chat, and collaboration tools together in one place. It is easy to use, offers clear video and sound, and helps people work or learn together smoothly. The whiteboard and chat features make teamwork simple, and its strong security keeps everything safe. Overall, it is a reliable and convenient platform for communication.
What do you dislike about the product?
What I dislike about Zoom Workplace is that it can sometimes use a lot of internet data, which causes video or audio issues when the connection is weak. It also has many features that can feel overwhelming or confusing for new users. Updates happen often, and adjusting to new layouts or tools can take time. In larger meetings, managing participants or keeping focus can also be challenging. Overall, while it is very useful, it could be simpler and more stable at times.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is solving the problem of communication and collaboration across different locations. It allows people to meet, chat, and share work easily without being in the same place. This saves time, reduces travel, and keeps teams connected. For me, it makes group work, meetings, and classes more organized and efficient. I can join discussions, share ideas, and stay updated no matter where I am, which helps improve productivity and teamwork.
Dependable 4K Meetings, Great Global Reach
What do you like best about the product?
I like the ease of use, reliability, and seamless integration of Zoom Workplace. It provides smooth video and audio quality, supports real-time collaboration, and offers powerful tools like chat, file sharing, and scheduling—all in one unified platform.
What do you dislike about the product?
Occasionally, audio or video quality fluctuates with unstable internet connections, and large meetings can experience slight delays. Additionally, some advanced administrative settings could be more streamlined for easier management.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps solve communication gaps between departments and remote teams by providing a reliable platform for virtual meetings, webinars, and collaboration. It improves coordination, saves travel time, and enhances productivity through easy scheduling, screen sharing, and real-time discussions.
Extremely User-Friendly, Essential for Remote Meetings
What do you like best about the product?
I value how user-friendly Zoom Workplace is, as it allows me to create an account and get set up quickly without any complications. The website’s intuitive layout makes it simple to share invitations, join calls, and accept call invites smoothly. The platform’s support for video meetings is especially helpful, enabling me to connect with clients even when I can’t be there in person, which is essential for interactive sales discussions. I particularly appreciate the video features that let me observe hand gestures and lip movements, greatly improving communication. Additionally, the ease of joining meetings and sending invitations highlights the platform’s efficiency. Integration with Microsoft Outlook further streamlines my workflow. In summary, Zoom Workplace has consistently been a dependable solution for collaborating internally with colleagues and externally with clients, lawyers, and other contacts. Its reliability and ease of use make it an excellent tool for sustaining professional relationships.
What do you dislike about the product?
I would appreciate if Zoom Workplace integrated AI capabilities, as currently it lacks any AI features.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to solve travel limitations by enabling video meetings, maintaining interactivity, and enhancing communication with clients and colleagues efficiently.
Zoom Workplace is a one-stop shop for all interactions & collaborations
What do you like best about the product?
Zoom Workplace is a "one stop shop" - Between its built-in functionality and the myriad available apps that can be installed, almost anything can be done inside Zoom.
What do you dislike about the product?
It can be difficult sometimes to find what I'm looking for because there are so many menu options.
What problems is the product solving and how is that benefiting you?
It helps me with email overload - instead of sending emails back and forth we use Zoom chat within our team and our company to send small communications.
Zoom Into Efficiency: A Tool for Modern Collaboration
What do you like best about the product?
Zoom has many useful features, and I use some of the most important ones to make my work more effective. Its ease of use and ability to integrate with different systems help me attend important meetings and complete online tasks from anywhere. It feels almost like being in a face-to-face meeting, where I can easily ask and answer questions, share my screen, and explain my work clearly. Their customer support is also very helpful and reliable.
What do you dislike about the product?
Sometimes I face technical issues when I try to ask a question or talk to my colleagues. Even after unmuting my microphone, it doesn’t work properly, which creates problems during meetings. I’ve also experienced similar issues when I host meetings and give access to others to present their work — they sometimes face the same microphone problem.
What problems is the product solving and how is that benefiting you?
Zoom helps me assign my work more effectively because, during meetings, I can clearly understand the client’s requirements directly. This allows me to complete tasks with greater accuracy and to explain the main tasks and subtasks properly to my team members so that we can achieve our goals efficiently. It’s also beneficial because I don’t need to visit the client’s office for meetings — especially when the client is in another city or country. Zoom helps me overcome this challenge easily.
Seamless Meetings with Reliable Video Features
What do you like best about the product?
I really appreciate Zoom Workplace for its seamless video and audio features, which make conducting meetings hassle-free and enjoyable. The product is highly effective in solving our video conferencing problems, allowing us to conduct meetings smoothly without encountering any issues. I also value the overall product features for their quality, and they are so appealing that I would gladly purchase Zoom Workplace again, especially if any enhancements are introduced. The initial setup of Zoom Workplace was straightforward, as it involved simply following prompts, which I found to be an easy process. It's impressive how Zoom Workplace meets all our expectations for meetings and communication, making it a reliable tool for our needs. In summary, Zoom Workplace's features not only enhance my meetings but also ensure an efficient and pleasant experience, which I enjoy immensely.
What do you dislike about the product?
I don't have any
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for seamless video conferencing, solving our meeting challenges effectively with its reliable video and audio features.
Strong Video Conferencing and Collaboration Tool But Can Be Overwhelming for New Users
What do you like best about the product?
The seamless integration of video conferencing with team chat and collaboration tools makes Zoom Workplace incredibly efficient. The video quality is consistently reliable, even with poor internet connections, and the interface is intuitive enough that new team members can jump in without training. I particularly appreciate the AI Companion features for meeting summaries and the ability to quickly switch between different communication modes - video, chat, or phone - all within one platform.
What do you dislike about the product?
The platform can feel overwhelming with so many features packed into one interface. The search functionality across chat and files could be more robust, and occasionally, the notifications can be excessive when you're part of multiple channels and ongoing meetings. The mobile app, while functional, doesn't offer the same smooth experience as the desktop version for more complex tasks.
What problems is the product solving and how is that benefiting you?
Zoom Workplace consolidates our communication tools into a single platform, eliminating the need to switch between multiple apps for video calls, instant messaging, and file sharing. This has significantly reduced context-switching and improved team productivity. The persistent chat rooms keep conversations organized by project, and the meeting recordings with AI-generated summaries ensure that team members who couldn't attend live can catch up quickly. This has been especially valuable for our distributed team across different time zones.
Smooth Communication and Reliable Video, But Needs Faster Performance
What do you like best about the product?
I have been using Zoom Workplace since few years, and honestly it has made my daily work communication much smoother. The platform is very easy to use and the video quality is usually quite clear even when internet is not very strong. The best thing I like is how simple it is to schedule or join meetings without wasting time.
sometimes the app takes bit time to load or it lags when switching between meeting and chat. But overall, Zoom gives a very professional experience and helps in maintaining team collaboration easily. It’s reliable, user friendly and perfect for both small and big teams who wants to stay connected from anywhere. The best feature I like about Zoom Workplace it's ability to connect even with low internet Connectivity and its Advance AI Integration features. I use Zoom Workplace for College meeting, Attending seminar and usual Friends Video face time. I have been using Zoom Workplace for 3 years now and really appreciate it's working Applications and services u provide . Thank You
sometimes the app takes bit time to load or it lags when switching between meeting and chat. But overall, Zoom gives a very professional experience and helps in maintaining team collaboration easily. It’s reliable, user friendly and perfect for both small and big teams who wants to stay connected from anywhere. The best feature I like about Zoom Workplace it's ability to connect even with low internet Connectivity and its Advance AI Integration features. I use Zoom Workplace for College meeting, Attending seminar and usual Friends Video face time. I have been using Zoom Workplace for 3 years now and really appreciate it's working Applications and services u provide . Thank You
What do you dislike about the product?
Honestly, Zoom Workplace is quite good overall, but at times it feels a bit heavy to use. For example, when many people join a meeting, it can start to lag or the audio may have a slight delay. There are also occasions when it takes a while to connect or log in again, even if the internet connection is stable. I wish the chat and meeting interfaces were a bit simpler, as switching between them can be confusing sometimes. Still, I really appreciate the efforts of the Zoom team—just a few small improvements could make the experience even smoother for everyone.Also a suggestion u can provide a local host API for Business Users for little Subscription based model for their daily client deals and meeting interaction
What problems is the product solving and how is that benefiting you?
Zoom Workplace is helping me to stay connected with my team and clients very easily, especially when we are working from different place. Earlier it was difficult to manage meetings and communication on mails or calls, but now everything is in one place. It saves lot of time because we can share screen, discuss ideas, and even chat instantly without switching apps. The video and audio quality are quite reliable which makes communication more clear. It also helps in reducing travel time and improves work productivity. Overall, it makes teamwork more smooth and comfortable for daily work.
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