Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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Reliable, easy to use
What do you like best about the product?
I love Zoom's integrations because they make it really seamless to communicate, especially since I work remotely full-time. Compared to other platforms I've tried out, Zoom also seems more reliable. Honestly, I also appreciate the video filters.
What do you dislike about the product?
I've had some experiences with bugs. The most frustrating one has been an inability to use the transcript feature. It was something that my IT department couldn't figure out, and Zoom support never fixed for me either. I ended up leaving that company and have a new account so it's no longer an issue.
What problems is the product solving and how is that benefiting you?
It makes it simple to communicate face-to-face while working remotely.
Great for everyday use!
What do you like best about the product?
It is easy to use and so ubiquitous that all of our clients know how to use it and can easily join meetings.
What do you dislike about the product?
I dislike the structure of their pricing. We have a couple of licenses under one account, and we would like to get the annual discount on one, and pay monthly on another, but they don't offer that.
What problems is the product solving and how is that benefiting you?
Since the pandemic, we conduct most of our meetings virtually. Board meetings, committee meetings, etc. It skips the expense of in-person meetings and commutes.
One of the best software to use
What do you like best about the product?
I like how accessible it is and how you can connect with other individuals. Great for teaching. One of the best features is the breakout rooms. I honestly did not hear about other competitors but I'm sure they have nothing on zoom.
What do you dislike about the product?
Honestly, the 40 minute time limit for 1v1 meetings was a pain. I was dealing with financial insecurity due to covid and could not host my meetings at the time I needed to due to it, even if it it's just 1v1
What problems is the product solving and how is that benefiting you?
It helps me reach another audience in regard to meetings. Due to covid a lot of restraints have been placed on meeting individuals and holding webinars but zoom makes it easier.
Overall, a great experience that clients and contacts understand and can use.
What do you like best about the product?
The most helpful features about Zoom, for me, are that it tends to be more stable than other programs I have used, and that everyone I communicate with, including new clients and prospects, understands how to use it.
What do you dislike about the product?
I find the interface somewhat cumbersome for transferring the host of meetings and sharing information. I would like to have more, and easier, options for making someone the host in the middle of a meeting (such as when a meeting runs long and others want to stay but I need to leave).
What problems is the product solving and how is that benefiting you?
My job depends upon me being able to reach out to a wide variety of people with varying degrees of tech savvy and carry off smooth meetings that are not interrupted or made awkward by technical glitches or software other parties don't possess or know about.
Does everything I need it to do?
What do you like best about the product?
The ease in which it is to set up. There's no learning curve to it
What do you dislike about the product?
The recording quality is low. I would like the ability for HD recording so when I send replay it's of high quality.
What problems is the product solving and how is that benefiting you?
Being able to get in front of a greater audience. Increases sales
Easy to use and reliable communication tool
What do you like best about the product?
Zoom is cost-effective and extremely simple to use. It requires little bandwidth so even when having to meet using a mobile device with poor cellular signal, it is a reliable method of communication.
What do you dislike about the product?
Zoom doesn't support Full HD / 1080p video for regular tiered plans. More apparent alerts that the Zoom desktop application needs to be updated would be helpful - sometimes if a user is using an outdated version it can cause issues without them being aware of the reason.
What problems is the product solving and how is that benefiting you?
A quick meeting scheduling tool. Able to conduct internal and external business easily from any location. Due to the popularity, it is likely other meeting participants have used Zoom and are familiar with it already.
How the Pandemic led to LOVE ZOOM
What do you like best about the product?
The most helpful aspect of ZOOM to me is the ability to add a password to my rooms. The best part of this is I can change them daily. I have not used other competitors. There is not need to.
What do you dislike about the product?
The fact that I cannot have different camera layouts for when I have guests come on is probably the only thing that I can think of that I dislike about zoom. More templates for video layouts would be awesome.
What problems is the product solving and how is that benefiting you?
During the pandemic I decided to dip my toe into the world of LIVE video podcasting. This would not have been possible without the features and functions of ZOOM.
Zoom for Livestream Yoga Classes
What do you like best about the product?
What I like best is that Zoom is easy to use, even my older and less tech-savvy students have no problems navigating the service.
What do you dislike about the product?
The video quality is a bit lacking. I wish that the quality was high enough to use the recordings for a video library.
What problems is the product solving and how is that benefiting you?
Zoom is part of solving problems around telecommuting and telehealth.
Best video meeting platform I use
What do you like best about the product?
Zoom is the easiest video meeting platform I use. It's great for interactive meetings and for any larger group meetings as well.
What do you dislike about the product?
Share screen use could be better. Sometimes personal emails show up when exiting another shared screen or switching windows.
What problems is the product solving and how is that benefiting you?
Interacting with clients difficult to see in person. Leading meetings with people in different parts of the country.
Best option for online meetings
What do you like best about the product?
I love using zoom because it's very user-friendly for those who are less technologically advanced. When sending zoom links for meetings, even those who have never used an online meeting space have been able to find out how to log in easily.
What do you dislike about the product?
I pay for a monthly subscription and usually, my meetings are very small in size so there is no need for me to pay for the more expensive subscription with meeting space for 100+ participants. I did need to host a meeting of that size once and was unable to fit all of my participants on. I wish there was an option with my subscription to host a few large meetings a month (1 or 2 would be fine). This would be ideal for those who need to host large meetings occasionally but not frequently enough to buy the more expensive subscription.
What problems is the product solving and how is that benefiting you?
Zoom is helping make online meetings easier and more efficient for me and all of my meeting participants. It is making screen sharing very accessible, helping create a visual for my meeting guests.
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