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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,061 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Rebecca S.

Zoom for personal and work use

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is pretty intuitive to use, and rarely crashes for me like similar programs.
What do you dislike about the product?
I don't like how Zoom now requires you to use a password to get into your meeting room.
What problems is the product solving and how is that benefiting you?
Zoom allows me to connect with family members across the country and to have virtual sessions with my clients.


    Tom K.

Zoom helps communication stay effective

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
The ability to schedule a meeting at any time with my team. I use this for 3-4 hour training sessions and it has been very helpful.
What do you dislike about the product?
With any technology there are hiccups, but I cannot think of anything particular to Zoom that I do not like.
What problems is the product solving and how is that benefiting you?
I am being benefitted by being able to train team members from multiple locations from either the comfort of their home or in multiple areas at once.


    Non-Profit Organization Management

Indispensable Business Building Tool

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
AI embedded, note taking features are great!
What do you dislike about the product?
As always, the administration navigation is very clumsy and not a good user experience. I usually have to Google to find what I need.
What problems is the product solving and how is that benefiting you?
Reach out to executive speakers.


    Kimberly M.

Zoom is easy

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
As long as your settings are correct, anyone could just join a meeting without having to enter passwords or codes which I appreciate.
What do you dislike about the product?
I see people with their blurry or cool backgrounds and I haven't taken the time to figure out how to do that. If it's not right in my toolbar when I start my call, it's not helpful. I don't want it all the time and wouldn't want to go change my settings constantly to switch it back and forth.
What problems is the product solving and how is that benefiting you?
Keeping me connected when working remotely the majority of the time.


    Computer Software

Reliable and easy to use!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I love using zoom because almost everyone knows how to use it so no trying to figure out tech problems as you are trying to start.

It is also a reliable platform - I haven't had any glitches or problems in the 2+ years I have used it.
What do you dislike about the product?
Sometimes it is a little hard to find the setting for a feature.
What problems is the product solving and how is that benefiting you?
Zoom allows me to connect with clients like we are sitting in the same room - they can see both me and my computer screen!


    Computer Software

Zoom makes meeting virtually easy

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is really pretty simple and easy to use.
What do you dislike about the product?
While sharing screens, it would be helpful to not have to stop share then start again to switch from a browser window to a document for example. It also would be good if we could allow someone else in the meeting share their screen and have it go back automatically to the original sharer or host.
What problems is the product solving and how is that benefiting you?
I am able to work from home and have staff meetings virtually. I also do training sessions virtually. It is helpful to have others see my screen when going over an agenda or answering questions.


    Calvin P.

The essential tool for remote workforce

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom stands out from other alternatives because:
- You can view your own video feed while presenting
- It allows you to record the meetings easily--doubles as a video blog creation tool
What do you dislike about the product?
The UI could be a bit better. The record button is hidden in the "more" section which makes it inconvenient when making recordings.
What problems is the product solving and how is that benefiting you?
Zoom is the best tool for sharing presentations with the remote workforce. It is also an excellent video content creator with its recording feature.


    Non-Profit Organization Management

A necessary component to new hybrid workplace

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is definitely my favorite video-based software because it is so easy to share your meeting invitations with others on the fly, with people outside the organization, and also with people joining by phone.
What do you dislike about the product?
The downside of using Zoom is it's limited integration capabilities with microsoft. We use Teams a lot solely because Zoom isn't connected with the platform. It would be much easier if there was an app embedded.
What problems is the product solving and how is that benefiting you?
Zoom has become the "gold standard" of video conferencing and it has allowed our organization to easily meet with multiple other entities all in one place with ease.


    Daniel W.

Great tool for people in education

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I liked the simplicity of it. Everyone was able to connect to zoom and the communication from customer service was fantastic. Every problem we ever had was solved and resolved quickly. We always really appreciated it.
What do you dislike about the product?
Downsides were some updates weren't made known exactly what they changed. So some changes went swept under the rug and we never found out until later. And the updates came pretty frequently.
What problems is the product solving and how is that benefiting you?
It is solving the issue of the inability of having kids on campus and we were able to continue class through using zoom. We wouldn't have been able to do so without Zoom.


    Lauren F.

Small Teams will benefit in efficiency

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom makes it possible for me to be at home with my family and young kids more when I am a young professional. There is no commute time, and I can capitalize on nap time and save myself money in childcare. Meetings are often shorter because the time for small talk and pleasantries is often faster, and controlled by when the meeting room is opened.
What do you dislike about the product?
Zoom can make it harder to build chemistry with new team members at first, and initially, that may take longer. There are fun ice breakers and team building exercises though that can still be utilized in this medium.
What problems is the product solving and how is that benefiting you?
Zoom has taken out multiple windows of 15/20 minute margins in a day because of how fast you can get from one meeting to the next. This can allow for your productivity to soar.