Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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Zoom Analsis
What do you like best about the product?
While being the host, zoom allows you to easily manage attendees by muting them. Also, the breakout rooms for separate meetings are a game changer!
What do you dislike about the product?
When you are not the host, hearing loud un-muted people that you cannot mute. It would be nice to mute individuals that are "not paying attention" to the noise they are making. Also, optimising sound when you share a video should automatically pop up. I always forget to check those boxes.
What problems is the product solving and how is that benefiting you?
Zoom has allowed our business to grow while we are not sitting face to face as we usually do with both clients in our industry as well as agents in our office. We can now work across state lines, time zones, and around the world.
Zoom is great
What do you like best about the product?
Zoom is easy to use and is available on all available platforms. My customer can usually join a meeting quickly and easily. The video and audio quality is usually pretty good.
What do you dislike about the product?
I wish there were more levels of subscriptions. It's cool they have a free version, but I pay because I need longer meetings. But really that is all I need. It would be nice if it was maybe $30 per year or something. I have way too many subscriptions as it is.
What problems is the product solving and how is that benefiting you?
Zoom allows me to meet with clients who are too far away to meet in person. Or it allows me to meet within a quicker timeframe. It also allows me to share my screen which is helpful.
Zoom
What do you like best about the product?
Ease of use and that so many people are already on zoom and, plus that zoom has improved the product over the years, love how the latency is so low, that is so important for high real-time engagment
What do you dislike about the product?
I don't like that I need to sign in to the website to make some basic changes instead of using the app, wish everyone was HD by default, wish it was easier to get original sound turned on and off - seems a bit confusing and is so important, also wish I didn't get kicked out if I sign on with a different computer. I wish I could do more games within the app for engagement puposes
What problems is the product solving and how is that benefiting you?
It solves in person meeting now being remote...more than that It works great for weekend seminars, which we do lots of
Awesome for WFH
What do you like best about the product?
The flexibility it gives me to work from home.
What do you dislike about the product?
The constant need to change settings in the admin.
What problems is the product solving and how is that benefiting you?
Not applicable
I use Zoom almost everyday, and I am very satisfied.
What do you like best about the product?
Easy to use. Scheduling. Sharing screen while still seeing video. Integration with my calendar. Good Quality.
What do you dislike about the product?
Multi screen use is a little awkward. It will open and close on random screens.
What problems is the product solving and how is that benefiting you?
Meeting with clients face to face all over the world. Sharing screens to troubleshoot technical issues.
Gets the job done, continued improvements and add-ons a plus
What do you like best about the product?
Zoom is easy to invite non-technical users to. There isn't a barrier for older generations for the most part. I can easily send a link to my parents to have them join sessions.
What do you dislike about the product?
I use Zoom most frequently for teaching. I wish there was an easier way to add multiple camera angles for the students/clients to see better, though I know some of that comes from the hardware being used.
What problems is the product solving and how is that benefiting you?
I got certified to teach right when the pandemic hit, and now I have a collection of people in many locations still able to join and participate. It has allowed for ease of spreading my knowledge.
I used it for work mostly. I have a chromebook and the app is not as great as on PC.
What do you like best about the product?
Ease of use. Ease of being able to sync into Outlook. I liked that it is easily integrated with different programs. For example, I use Greenhouse to schedule interviews, and I create zoom links within Greenhouse to send out to interviewers and candidates.
What do you dislike about the product?
When you change a meeting, I don't like how it doesn't update in my zoom overview (main menu). I usually have to go back to the calendar invite and grab the meeting ID instead of just logging in through my account.
What problems is the product solving and how is that benefiting you?
Remote interviews and this is great for business because we can interview candidates quicker and more efficiently. Being able to do interviews quicker helpw with offer rate acceptance.
Easiest way to connect online.
What do you like best about the product?
Regardless of age, everyone knows how to use zoom. The interface is easy to learn and understand. The biggest value it brings is how much time it saves me and my clients. Reduced travel time, more meetings, more efficiency.
What do you dislike about the product?
I love zoom! If I had to pick, it would be for zoom to accommodate all internet speeds. Maybe if someone's speeds are low, only offer sound and no video. The software should know how much to allow, to create the best experience for all users.
What problems is the product solving and how is that benefiting you?
Reduce travel time for me and my clients. Allow for my time in both of our schedules.
Very easy to use. Quick Learning curve and doesn't slow down my computer like other applications.
What do you like best about the product?
Simple to use always is reliable and video quality is always usually good. Sharing a screen is easy and it just works. Zoom seems to be able to not bog down my computer like some of the other applications that we use as well. Regardless of what application the people we are connecting with, it just seems to get the job done. It's been a great tool to help us through covid and just as a day-to-day application to keep all our organization connected since we are all over the US without different teams.
What do you dislike about the product?
video fatigue but that isn't something that Zoom can control. The other issue that we have ran into is just the new security settings that require our teams to have several layers of security. It seems to lose the ability to have a single click to join and all fo our users seem to have different experiences even though we set everyone up the same in the admin portal. Some folks are requires to have waiting rooms and it isn't the best experience for always having to designate an alternative host or have someone be a delegate to schedule meetings for everyone like an admin.
What problems is the product solving and how is that benefiting you?
Connecting me with prospects and customers to make business more efficient and cost effective. We still do a lot of our business in person but we are able to meet with multiple clients all over the world in a single day so that we can be more effective with our reach for our sales team. A big benefit as well is just the ability to be able to see people face to face while we are so far away.
Zoom is more business friendly (then the 'other' guy)
What do you like best about the product?
It's easy to share screens, record meetings, and have many people on a call at once. It's easy to join a meeting via computer or phone. It's relatively easy to set up a meeting and share the link with others.
What do you dislike about the product?
The screen freezes or the audio cuts in and out. It would be good to have some kind of bandwidth test to make sure your internet is strong enough to allow you to share video.
What problems is the product solving and how is that benefiting you?
Mostly, Zoom helps me screen share so clients can see reporting and behind-the-scenes issues with their website. Many times clients are remote and it allows me to meet with them any time of day.
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