Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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External reviews are not included in the AWS star rating for the product.
Stable Virtual Office with Smooth Setup, but Recording Processing Could Be Faster
What do you like best about the product?
Its a virtual office solution that feels stable and easy to use. We are using it daily and I have used it from numerous countries without any issues. Had really easy implementation path and calling being avilable straight from the mobile app is a great addtion of feature.
What do you dislike about the product?
Sometimes it takes time to process the recorded session, there should be an option to process the recording right after we are done recording it and the session is still in place, that way we would not have to wait for the file to process after ending and leaving the meeting.
What problems is the product solving and how is that benefiting you?
We have a workforce which is distrubuted across the whole world. I personally travel a lot to procure machinery and material for the company and thus we needed a virtual office space and zoom solves that problem for us.
Easy to Download and Use—Loving Everything So Far
What do you like best about the product?
It is easy to download and use. Quality is there. I have never had a "hiccup".
What do you dislike about the product?
I like everything so far. What is there to dislike when things work? LOL
What problems is the product solving and how is that benefiting you?
It is consistent and easy to manage.
Easy Meetings and Great Features, But Can Drain Battery and Lag
What do you like best about the product?
The Zoom app is great because it allows easy video meetings, screen sharing, and recording. It’s simple to use, works on all devices, and supports large groups. It’s also very useful for online classes and remote work.
What do you dislike about the product?
Sometimes the connection is unstable, and meetings can lag. Also, it uses a lot of battery and internet data.
What problems is the product solving and how is that benefiting you?
We use it constantly, and it has become an integral part of our company. It effectively addresses the challenges we face when working from home.
Reliable Video Calls with Smooth Features
What do you like best about the product?
Reliable video call with smooth features!
What do you dislike about the product?
Occasional lag and audio dropping issues.
What problems is the product solving and how is that benefiting you?
An easier way of communication.
Breakout Rooms Make Remote Testing Easy, Just Wish for More Background Options
What do you like best about the product?
I like that you can have multiple break out rooms, this helps me in my job where I run a testing center and when I do remote testing, zoom allows me to set each person in a room alone which works since they have to share their screen with me.
What do you dislike about the product?
I don't think there is really anything that I dislike about it. I wish there were more background options but other than that, it it does what Teams does.
What problems is the product solving and how is that benefiting you?
Zoom allows me to monitor multiple people testing at the same time as long as I just need to monitor their surroundings.
Effortless Meeting Setup, But Joining Can Be Confusing
What do you like best about the product?
Easy to set up meetings with internal and external members
What do you dislike about the product?
If joining web meetings I’m invited to it prompts me download app or open in a new window. Gets confusing
What problems is the product solving and how is that benefiting you?
Collaboration
Zoom Workplace: Seamless, User-Friendly Connectivity
What do you like best about the product?
I appreciate Zoom Workplace for its straightforward setup process, which is both easy and user-friendly, allowing seamless access right from the start. Its ability to keep me connected with colleagues and classmates, irrespective of location or time zone, is invaluable. The visual communication feature provides a sense of presence and connection, making it feel as though we're in the same room. Moreover, Zoom Workplace stands out for its adaptability and the ease with which anyone can use and navigate it, from account creation to hosting meetings and sharing screens. These user-friendly aspects and its superior connectivity features make it the best communication platform we've used, and it's why I would rate it a perfect ten for recommendation.
What do you dislike about the product?
I find the time limit on the free version of Zoom Workplace to be too short. The current limit of forty to forty-five minutes often feels insufficient for conducting meetings, and it would be beneficial if this could be extended to an hour.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps us stay connected globally, enhancing communication with its user-friendly interface, allowing visual interaction and giving us the feeling of being together despite distances.
Optimized HR Operations with Zoom Workplace — Small Updates, Significant Impact
What do you like best about the product?
As an HR Recruiter, I am quite likely to recommend Zoom Workplace to friends or colleagues. The platform has greatly streamlined our communication and collaboration, particularly when it comes to virtual interviews, team meetings, and onboarding sessions. Its intuitive interface, dependable connectivity, and seamless integration with scheduling tools have all contributed to increased efficiency and fewer coordination issues. Overall, Zoom Workplace has consistently proven to be a reliable and time-saving solution for both our internal and external HR needs.
What do you dislike about the product?
There’s not much to dislike about Zoom Workplace. If I were to point out one area that could be improved, it would be that occasional updates sometimes alter the interface, which means I need a short period to readjust. Still, these updates generally improve both functionality and security, so this small inconvenience actually leads to a better overall experience in the end.
What problems is the product solving and how is that benefiting you?
Zoom Workplace has addressed significant communication and collaboration challenges by unifying meetings, chats, and team interactions on a single dependable platform. As an HR Recruiter at a logistics firm, I have found that it has streamlined remote interviews, made cross-location coordination easier, and improved the efficiency of candidate assessments. The platform saves valuable time, minimizes travel and scheduling difficulties, and ensures a professional experience for both candidates and team members. Overall, it has significantly enhanced productivity and connectivity throughout our recruitment and HR processes.
AI that really works and Best in Class feature with Best Video quality.
What do you like best about the product?
Zoom have best video quality when it comes to a meeting and many features available in free version also and paid version is very feature rich. I also like it's Schedule feature that automatically add it to calendar.
AI Feature are really handy and useful their meeting analysis feature is very awesome.
AI Feature are really handy and useful their meeting analysis feature is very awesome.
What do you dislike about the product?
There is nothing to dislike but sometimes when internet slow down and restore back video quality takes little bit of time to improve back.
What problems is the product solving and how is that benefiting you?
When we are sharing screen across meetings video quality is very important so everyone get to see what I am trying to show zoom did it best for me screen sharing is always best in segment for me.
And Now the AI they have introduced is also mind blowing I have used it little less but like to use it to full extent.
And Now the AI they have introduced is also mind blowing I have used it little less but like to use it to full extent.
User-Friendly and Incredibly Easy to Use
What do you like best about the product?
Use friendly and very easy to use. Also, there is no lag or issues like I constantly face in Gmeet.
What do you dislike about the product?
May be they can redesign the floating window when we share our screen. Sometimes it is pretty annoying.
What problems is the product solving and how is that benefiting you?
We have a neat bar connected to a TV at the office, and whenever I need to share my screen with the team, all I have to do is enter the sharing ID and it's done. This is much simpler than having to connect to a meeting using other video conferencing tools.
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