Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Very Good and professional tool. ALMOST flawless.
What do you like best about the product?
Easy to use, intuitive, easy-to-create links, meetings, invitations. Pretty much, all-in-one solution for our Conferencing needs. Also, great pricing blocks, pay only for the level of service you need. On the spot.
What do you dislike about the product?
Sometimes, Zoom does with audio restrictions whatever it wants. For example, I set the conference to be closed-mic for everyone, and then 1 or 2 people come in with their mics open causing disruptions in the meetings. Not sure why, but Zoom allows this to happen even when we set the meeting to start with everybody on mute. Like I say, it's selective, not 100% start the meeting like that and the admin, me) has to mute them manually.
What problems is the product solving and how is that benefiting you?
The need to broadcast meetings and conferences, especially during the pandemic, when there was really no other alternative. Zoom allowed us to keep working with our seminars and groups from far away, when presence-only meetings were not possible.
Great, easy to use communication platform
What do you like best about the product?
Offers a great option for connecting with clients and keeping those meeting concise.
What do you dislike about the product?
Not everyone knows how to use the platform and sometimes the connection can be iffy but really depends on internet so not a huge issue.
What problems is the product solving and how is that benefiting you?
Gives me a way to connect and communicate easily with clients that located outside my local area.
Great for work conferences and recording video
What do you like best about the product?
Easy to schedule meetings and send invites to the attendees. Recording is easy, and background noise is cancelled. It really easy to get others involved and share the information we need.
What do you dislike about the product?
I wish it was free. I wish I could easily Go Live and webstream. It was a bit of a hassle with price at first but eventually found a discount that was good for a year subsciription.
What problems is the product solving and how is that benefiting you?
Being able to connect with people that aren't right next to me IRL. It makes it easy to record webinar like videos that we can post to social media, especially on YouTube.
Easy to use and Intuitive
What do you like best about the product?
Like so many other small businesses, we had to pivot to remote work and remote meetings without much notice in 2020. Our teams were able to learn the platform quickly and become comfortable with it in short order. Zoom has allowed us to stay connected, work efficiently, and do our best work even under not-the-best circumstances. Now with employees in multiple locations (including fully remote), we use Zoom daily.
What do you dislike about the product?
The only thing that gets in the way occasionally is Zoom launching slowly for some of our staff, but it really does seem to be a function of their hardware and internet connection as much as anything.
What problems is the product solving and how is that benefiting you?
We can bring various teams together for meetings and discussions about new projects, no matter where they are located. We also have used it for teambuilding and continuing education opportunities.
Excellent Tool for Meeting with Clients!
What do you like best about the product?
Zoom was a huge asset to our law firm during the height of the pandemic to allow us to continue to meet with clients remotely. This has continued to be a great tool for our office to utilize for family meetings to eliminate the need for everyone to travel to attend - which many clients are very grateful for as it allows all family members to be present but not have the time and expense of traveling.
What do you dislike about the product?
We find it a bit tricky for some of our elderly clients to work with the computer for video meetings but they typically can figure out how to participate via phone.
What problems is the product solving and how is that benefiting you?
Zoom solves our problem of coordinating a date and time for multiple family members to allow for traveling and availability because with Zoom no one has to travel and it is a lot easier for people to carve out an hour of time instead of several days to travel in from out of state.
The future is here
What do you like best about the product?
Zoom eliminates borders and allows people to connect all over the world! I love that we can record meetings and easily share them with others.
What do you dislike about the product?
There isn't much I dislike about Zoom, maybe the audio quality as it is hard to hear some people, depending on their internet strength as well.
What problems is the product solving and how is that benefiting you?
Zoom allows us to have staff meetings even if some people cannot be physically present. We also now offer online training sessions over zoom for clients who cannot come into the facility.
Podcast Host
What do you like best about the product?
The ability to record meetings and download to my computer is very valuable and user-friendly. It's easier on zoom than other video programs.
What do you dislike about the product?
I am unable to use specific microphones and record in zoom at the same time. Zoom does not recognize certain equipment to use while recording.
What problems is the product solving and how is that benefiting you?
Being able to connect with individuals from all over the country that without zoom, I would not be able to talk to and connect with as easily.
Great meeting app
What do you like best about the product?
Zoom makes it easy to schedule meetings with both internal and external recipients. It is also easy to join meetings as as subscriber.
What do you dislike about the product?
Competition of other platforms. With other players in the market it seems like everyone wants an app to download although you can use a browser experience. The browser experince just does not seem to be as robust.
What problems is the product solving and how is that benefiting you?
Helping us connect to our customers and vendors without having the expense of travel. It is also useful to use video calls for better engagement rather than old conf calls where people can tune out of the conversation.
Zoom gets you in the business opportunities with one click
What do you like best about the product?
I am loving the interface. easy to operate. I appreciate zoom quality of the voice transfer. The online conference is awesome. Zoom crashes competitors by ease of use and options to interact
What do you dislike about the product?
Sometimes is pricy for entrepreneurs because of the massive amount of options the platform has. They should offer a less pricy interface with fewer options to choose
What problems is the product solving and how is that benefiting you?
Zoom helps me to make international video calls any time everywhere. A lot of benefits but the biggest one is the integration with other apps and systems as well as cloud integration
Generally good
What do you like best about the product?
Most people are familiar. Relatively easy to use. Chat, recording, screen sharing is useful. Generally video/audio quality is better than most other conferencing platforms.
What do you dislike about the product?
Hard to find settings. Can't change some settings during a meeting (e.g. transcription, save chat, breakout rooms). There are so many admin settings that it can be hard to find what's needed (e.g. polling/surveys, reports, breakout rooms, capacity limits etc). A lot of variation between plans on what's available to use can make collaboration difficult (e.g. using a client's account). Differences in what users see make it difficult to point people to things like raise hands, annotations etc. Alerts like for breakout rooms and raising hand are not prominent enough. Polling is very limited in terms of number/type of questions. Would be nice to have more integration into chat like voting up/down chats. Can be hard in a big meeting to find chats.
What problems is the product solving and how is that benefiting you?
Meeting remotely. Need a platform to meet with clients in a remote environment. Need to run workshops, presentations, conferencing, 1:1s etc. Not sure what else to say.
showing 3,081 - 3,090