Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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External reviews are not included in the AWS star rating for the product.
Zoom has it pretty down pat.
What do you like best about the product?
I like the Home Screen options with the four selections (although I've never chosen Screen Share or Join directly from the Home Page). Scheduling is pretty easy.
What do you dislike about the product?
Maybe it's a user error, but each time I schedule, it asks me which (Google) calendar I want to use, then opens a new calendar tab. I wish it would default to my main calendar and quit asking every time. I also dislike that it doesn't label the screen with the meeting you are in like Google Meet does. I've also had snafus when the day/time of the meeting changes...if I make the change just on my Google calendar (and not in Zoom) sometimes the participant can't get into the meeting. Then it's texting on the phone beside my computer and a scramble to create a new Zoom link and send it out. OK, I've just changed my overall rating from a 9 to an 8 now that you've forced me to articulate my gripes!
What problems is the product solving and how is that benefiting you?
My clients are more familiar with Zoom (and Teams) than Google Meet which we tried to use. They had trouble accessing the Google
meeting, and said they needed to sign in from their personal gmail to get it to work.
meeting, and said they needed to sign in from their personal gmail to get it to work.
Zoom is great for just about all of your business meeting needs.
What do you like best about the product?
Very easy to create an account, setup and schedule meetings, and create a link to share with others. I also love that you can send email invites to a meeting while the meeting is happening, that you can send people into breakout rooms, and that you can live stream the meeting to Facebook with the pro edition.
What do you dislike about the product?
My biggest issue has always been with the live streaming to Facebook. Though I love this feature, we have always had reoccurring issues where Facebook updates something Zoom hasn't made a patch for yet, and therefore the live stream option will suddenly not work for a while.
What problems is the product solving and how is that benefiting you?
Zoom reoccuringly solves the issue with Facebook live streaming not working, which is good because we like to sometimes broadcast our podcast live. Also, Zoom seems to have fixed an issue where people's camera's would sometimes appear to be frozen until the user minimized, then maximized their screen.
Best tool for teachers
What do you like best about the product?
In my opinion, Zoom is of great value to teachers and educators working online. It's easy to use and friendly for users of all ages.
I've also used google classroom and Microsoft teams, but neither are as easy to use
I've also used google classroom and Microsoft teams, but neither are as easy to use
What do you dislike about the product?
There isn't anything that I dislike about zoom; however, because of the price, it's not as accessible to everyone. They could probably add more packages with a limited number of hours per month or something?
Also, programming recurring meetings through zoom itself is kind of a pain, because you have to do it through Google calendar. There should be a way to program them from the app itself.
Also, programming recurring meetings through zoom itself is kind of a pain, because you have to do it through Google calendar. There should be a way to program them from the app itself.
What problems is the product solving and how is that benefiting you?
Zoom has allowed me to stay connected with my customers from the beginning of the pandemic. Regardless of where you are, you are always connected. I think it helps me convey a more professional image to my students
Happy with Zoom, though I don't know much about competition
What do you like best about the product?
Mostly it's pretty easy to use. I have only had a few minor issues that got resolved quickly, and use it quite often for meetings as well as online classes.
What do you dislike about the product?
Not sure I have anything to list here. I like it.
What problems is the product solving and how is that benefiting you?
It makes it easy to meet with clients all over the world at any time. I also use it to teach classes, and like the ability to record to cloud or computer anytime.
ZOOM FOR SOLO ENTREPRENUERS
What do you like best about the product?
The breakout rooms and the ability for others to be able to join the breakout rooms the desire. This is an amazing feature. Love that participants can write on anything when screen sharing. The ease of creating a meeting.
What do you dislike about the product?
broadcast video or share screens to breakout rooms. The ability to create separate rooms and have an interactive experience with one leader or split and broadcast to only some rooms while another person broadcasts or shares screens to another room. The ability to send chat messages to all rooms.
Also, wish we could have vote on something...or voting on comments to be able to order which questions are most wanted to ask. The chat rooms can get a little overwhelming with comments and would be great to have a way to rank or order them like in Slido or merge with Slido...How people are displayed - which we could have one big circle or multiple same circles. People able to place it like a facilitation room that's interactive
Also, wish we could have vote on something...or voting on comments to be able to order which questions are most wanted to ask. The chat rooms can get a little overwhelming with comments and would be great to have a way to rank or order them like in Slido or merge with Slido...How people are displayed - which we could have one big circle or multiple same circles. People able to place it like a facilitation room that's interactive
What problems is the product solving and how is that benefiting you?
The ability to hold meetings with multiple people and create an interactive experience with breakout rooms. It would be great to have it that people are oriented in a circle or something when displayed.
Very useful for a small charity
What do you like best about the product?
The ability to hold both committee meetings and talks for members via a secure and stable platform which links with Eventbrite.
What do you dislike about the product?
Seems to be working fine at present. Quite happy with everything.
What problems is the product solving and how is that benefiting you?
Getting people together who live a long way apart and who would therefore find it difficult or perhaps impossible to attend a physical meeting.
Breath of Fresh Air
What do you like best about the product?
It is stable and secure with most of the tools I need to teach live.
What do you dislike about the product?
Sometimes they remove tools that I use. Once I worked with tech to return one of them but in the next update it went away again. (Selecting a group of items annotated on screen and deleting with a key stroke instead of using eraser).
What problems is the product solving and how is that benefiting you?
The ability to meet live with students from all over the country. I use the white board with "slides as well."
Good, reliable, consistent
What do you like best about the product?
Easy to connect and share with customers. Can be on a session in seconds vs. some of the others that take so much longer.
What do you dislike about the product?
Some of the control panels are not as intuitive as I think they could be. Once you learn them it's fine but trying to explain it to a customer who doesn't know Zoom is challenging sometimes. Also, the web link that is auto-generated is very long and confusing. I don't believe we need to provide so many local numbers in the auto-generated invite. I always remove those to avoid confusing my customers.
What problems is the product solving and how is that benefiting you?
Allows me to be quickly connected to a customer to resolve an issue (picture is worth a thousand words) as if I were sitting next to them. They love the simplicity of it and are used to jumping on Zoom calls with me all the time.
Great Option for Global Meetings and Calls
What do you like best about the product?
I find the ability to integrate Zoom with my two calendars extremely helpful. Creating Zoom meetings on the fly makes it easier for me not to switch between products.
What do you dislike about the product?
While I enjoy using Zoom, it is a bit pricey for occasional use (1-2 times a week). From time to time I or other meeting attendees have microphone issues and have to dial-in to be heard.
What problems is the product solving and how is that benefiting you?
Zoom is beneficial to meeting authors, clients, customers, partners, and vendors in a face-to-face setting. There is very little lag, and it helps to see the people we work with.
Best source of face to face communication
What do you like best about the product?
I like Zoom for all my connections to clients and community groups. Best video services.
What do you dislike about the product?
I have too much to learn from all Zoom offers.
What problems is the product solving and how is that benefiting you?
I am a business owner, writer and community leader. The way of meeting up has drastically changed over the last few years. Zoom has allowed easy access to meetings. Now I can Zoom with anyone from anywhere with just a click of a link.
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