Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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External reviews are not included in the AWS star rating for the product.
Effortless Meetings with Exceptional Quality
What do you like best about the product?
I love using Zoom Workplace for meetings due to its ease of use and efficiency. The platform’s setup process is straightforward, with basic steps that make getting started simple. I find that creating meetings is particularly hassle-free, reducing the typical stress associated with using new software, especially beneficial for newcomers in any workplace. Furthermore, Zoom Workplace provides excellent meeting quality which enhances my online meeting experiences greatly. It stands out for its simplicity compared to other platforms I've used, like Microsoft Teams, where the process is more cumbersome since you need to use an email to create a meeting, whereas with Zoom Workplace, it's much more direct and user-friendly. This user-friendliness is a major reason behind my willingness to continue using it and even recommend it to others.
What do you dislike about the product?
The colour of the logo, but its looking ok
What problems is the product solving and how is that benefiting you?
I find Zoom Workplace fast and easy for meetings, with good quality and simple setup, reducing stress for new employees.
Crystal-Clear Calls and Smart Features Make Meetings Effortless
What do you like best about the product?
I value the call stability, clear audio with noise suppression, and cloud recording with automatic transcripts/translation and AI Companion summaries/action items. Participant management and screen share/remote control are simple, and Breakout Rooms, Whiteboard, and Polls are great for workshops. Calendar integrations with Google/Outlook make scheduling effortless, and chat/apps extend workflows for the team.
What do you dislike about the product?
It’s resource-heavy on lower-end devices with faster battery drain. Licensing/add-ons (Webinar/Events) and pricing can be complex, and cloud storage quotas are limited on some plans. Chat/tasks are less mature than specialized tools, admin settings are sprawling, and weak networks can still cause occasional glitches.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves fragmented communication and meetings across multiple channels. It centralizes meetings, chat, files, and whiteboards in one hub. Cloud recordings + transcripts and AI Companion summaries turn meetings into dated action items. Google/Outlook integrations simplify scheduling, while Breakout Rooms and Whiteboard make workshops/training easy. Result: faster decisions, tighter follow-ups, and less time/cost spent on coordination and travel.
All-in-One Workspace Convenience
What do you like best about the product?
Zoom workplace feels like zoom grew up from being just a meeting link to an actual workspace. I love that chats, meetings, whiteboards and shared docs lives in one flow. No jumping from slack to drive to zoom anymore. switching from a chat into an instant call or whiteboard session takes seconds, and the interface still stays clean and familiar.
What do you dislike about the product?
Some of newer modules like docs and whiteboard aren't as advanced as the standalone tools we are used to.
What problems is the product solving and how is that benefiting you?
Before, our team conversation conversations happened between 4-5 tools. Now brainstorming, follow ups and decisions actually stay in the same place they started. Less link hunting, more time actually doing the work, it's made remote collaboration feel less juggling, more like continuity
Reliable Platform For Video Meetings And Team Collaboration
What do you like best about the product?
Zoom workplace makes scheduling and hosting meetings very easy, Video and audio quality are consistent, and features like screen sharing, breakout room and meeting recording works smoothly. the shared workspace with chat, whiteboard, and document collaboration helps keep everything in one place instead of jumping between tools, we use it weekly and it's very easy to setup
What do you dislike about the product?
Occasionally heavy meetings or large webinars can affect performance or cause slight delay, but this is very rare
What problems is the product solving and how is that benefiting you?
it helps our team communicate faster, whether working remotely or in the office, Meetings, chats, and collaboration happens in one platform. reducing emails back and forth and making it easier to follow up on decisions and action points.
User friendly Zoom Workplace
What do you like best about the product?
It is a very user friendly. We use is for international calling.
What do you dislike about the product?
The only feature that I miss to see is the ability to see the time zone or current time of the prospect that we are calling to.
What problems is the product solving and how is that benefiting you?
The clarity on the call is amazing.
Clear and Simple Interface, But Sound Quality Needs Improvement
What do you like best about the product?
more clarity and easy to understand other option in this as simple as its
What do you dislike about the product?
the sound or the tune used in that its frequency is not that good
What problems is the product solving and how is that benefiting you?
having 50 + members in one meeting and having the control with the admin and fast and also the inter usage is less
Zoom Workplace: Essential, Reliable, and Indispensable for My Daily Workflow
What do you like best about the product?
Zoom Workplace has proven to be incredibly useful, especially in urgent situations. The service is consistently reliable whenever I need it. Nearly everyone I work with already uses Zoom Workplace, which simplifies my day-to-day tasks. On average, I use Zoom about seven times a week. I appreciate having the option to use the camera or not, and as an Executive Assistant, I find myself relying on the chat features more than anything else. Honestly, I couldn't perform my job as effectively without it. Customer Service is amazing as well!
What do you dislike about the product?
My only concern is the criticism Zoom has received regarding its security practices. But I have not heard of any security issues.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes it easy to organize meetings on short notice. We often have to arrange several meetings each week with little advance planning, and this platform helps us pull everything together quickly and efficiently.
Good for tutors
What do you like best about the product?
I use Zoom to conduct online lessons with a group of students — I am very satisfied. Video and audio quality are consistently good. There are recording and screen sharing features, which are very convenient. When I share the screen or do marks I can see otheк members
What do you dislike about the product?
If there are many people in the group and screen sharing is actively used, it is evident that the application freezes.
What problems is the product solving and how is that benefiting you?
it solves the problem of remote communication and learning. I don't need to be physically present in the classroom — I can teach students from different cities and even countries.
Effortless Setup and Use—A Hybrid Meeting Essential
What do you like best about the product?
The simplicity of this product stands out, making it easy to set up, send invitations, and use overall.
What do you dislike about the product?
Not much to be honest, it has become the back bone of hybrid meeting.
What problems is the product solving and how is that benefiting you?
Communication, there are a lot of times when you need to speak to a client or one of your suppliers. Email works to a certain degree but having a conversation makes it so much easier and zoom is the quickest, easiet and cheapest way to do it.
Zooming businesses
What do you like best about the product?
Easy to connect people and very useful for freelancers to connect with client.
What do you dislike about the product?
Most of the organization use zoom workplace lower than its real potential.
What problems is the product solving and how is that benefiting you?
Connecting peoples in one conference, provides work from home benefit.
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