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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,061 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Carolina O.

Great way to collaborate

  • December 19, 2025
  • Review provided by G2

What do you like best about the product?
Can meet from anywhere at any time. I love the ease of using the app across all of my devices..
What do you dislike about the product?
Zoom can occasionally be slow to start when accessed through the web, and the video quality is not always consistent or as good as I would like.
What problems is the product solving and how is that benefiting you?
I appreciate the flexibility of being able to meet at any time and from any location. It's also very simple to set up a meeting space and join a call quickly.


    Timothy S.

Seamless Team Collaboration and Effortless Communication

  • December 19, 2025
  • Review provided by G2

What do you like best about the product?
I really enjoy using Zoom workplace and I love how it integrates and easy communication method for my team to use! It helps us get way more work done because we don't physically need to be with one another to have a meeting.
What do you dislike about the product?
I don't like that Zoom Workplace isn't as good on the mobile application compared to the desktop version. There are problems when it comes to connecting to calls, there are less features than the desktop version, and the quality just isn't as good.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps my team immensely. Thanks to Zoom Workplace my team can communicate seamlessly without having to be physically with each other. This is amazing because my team is consistently traveling from state to state and it is virtually impossible for us to all be in the same building together. Without Zoom Workplace my team couldn't even exist! I love how easy this application makes it for us to get work done together!


    Information Technology and Services

Reliable, Feature-Rich Video Conferencing with Seamless Collaboration

  • December 19, 2025
  • Review provided by G2

What do you like best about the product?
What I like the most about zoom workplace is that it is a very reliable video conferencing and collaborating platform which has provisions for different features like meetings with several people, chat window to share our views, screen sharing to share our work, it also has AI integrated features to capture meeting related notes and real-time transcribing features are quite helpful. The speed and video quality of the meetings are top-notch I would say. Overall, it ensures seamless communication, collaboration and it is my go-to app for any online meetings
What do you dislike about the product?
What I dislike is sometimes the system feels lagging and the video and voice coordination misses when we switch between multiple apps. Also switching between apps in the beginning was very confusing and took time for me to get used to
What problems is the product solving and how is that benefiting you?
Zoom workplace solves my problem of switching between multiple apps to communicate my point across in business meeting by integrating all the features like video conferencing, screen sharing, chat windows, AI note taking etc all in one place which ensures great team collaboration for online meetings


    Patricia H.

Effortless, High-Quality Video Calls with Smart Productivity Tools

  • December 19, 2025
  • Review provided by G2

What do you like best about the product?
Love the ease of use, reliable high-quality video and audio, and love the AI-powered productivity tools.
What do you dislike about the product?
Maintaining constant eye contact can be exhausting, especially when you also have to deal with glitches and lag. Trying to stay engaged under these conditions can become quite tiring.
What problems is the product solving and how is that benefiting you?
I really appreciate the remote connectivity and collaboration features, which make face-to-face communication possible and support effective teamwork. The platform allows for flexible work arrangements, whether working remotely or in the office, thanks to its high-quality video, audio, screen sharing, and chat capabilities.


    Maneet K.

Unmatched Collaboration and Seamless Integration

  • December 19, 2025
  • Review provided by G2

What do you like best about the product?
This is the best tool for fostering collaboration between teams for quick connect, and it integrates seamlessly with our video consultation apps. Super easy to use with zero efforts to implement.
What do you dislike about the product?
The cost is somewhat higher compared to other competitors.
What problems is the product solving and how is that benefiting you?
Our main use for this product is video consultations with our patients. It integrates seamlessly with our VC applications and is straightforward to use. Additionally, various departments across our organization rely on it for video calls and screen sharing.


    Asha S.

Effortless Meetings and Time-Saving AI Summaries

  • December 19, 2025
  • Review provided by G2

What do you like best about the product?
Its easy to schedule a quick meeting and have lots of features. zoom's AI feature is one of the best- no need to write down the points, after the meeting a good summary with next action items also comes, which really helps in saving time and coordinating next steps
What do you dislike about the product?
zoom have lots of background filters, but the blur option not supporting in all devices. Would be nice if zoom have that feature irrespective of devices.
What problems is the product solving and how is that benefiting you?
I could easily connect with anyone and convey my points and even present my ideas by screen sharing and also Ai notes helps me in saving my time as they already summarise it and gives the notes on next steps.


    Telecommunications

All-in-One Convenience: Zoom Workplace Makes Collaboration Effortless

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
The Workplace makeover has turned Zoom into an all in one convenient tool, where videoconferencing, document collaboration and scheduling can be done all in one place, or using an integration with an email client.
What do you dislike about the product?
The tiered benefits are a bit outside the price range for small businesses that may require them. Also changes to how support is contacted keeps changing so that needs to be regularly investigated.
What problems is the product solving and how is that benefiting you?
Convenient and readily accessible videoconferencing tool where guests are not required to have accounts to use the tool or join meetings. The option to join meetings from the browser is invaluable. The included AI tools also expedite meeting notes and summaries improving productivity and next steps.


    Higher Education

All-in-One Collaboration Platform That Boosts Team Productivity

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Zoom Workplace is how it brings meetings, chat, calls, and collaboration into one intuitive platform. It makes communication seamless and keeps teams productive without switching between multiple tools.
What do you dislike about the product?
I have no dislikes to point toward. It is exceptional.
What problems is the product solving and how is that benefiting you?
Zoom Workplace addresses the challenge of keeping teams connected, by providing reliable video meetings, persistent chat, and shared collaboration spaces. It helps eliminate communication gaps. This benefits me by making it easier to stay aligned with colleagues, share ideas instantly, and maintain continuity on projects regardless of where team members are located.


    Cierra B.

Effortless Meetings and Seamless Sharing—Zoom Is Essential!

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate that I can join any Zoom meeting at any time and easily share a link with others. I also like how simple and user-friendly it is to use!
What do you dislike about the product?
I absolutely love Zoom and use it every day! It has become an essential part of my daily routine.
What problems is the product solving and how is that benefiting you?
I have no problems with zoom


    shubham c.

Perfect meet tool for tech corporate user

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
Very simple to use, simple design and very easy to operate. Best thing is I can take control of other people screen if I want to, Which other popular tool like gmeet do not provide.
What do you dislike about the product?
Sharing meeting code and pass code sometimes get difficult to find.
What problems is the product solving and how is that benefiting you?
Ease of connecting between cross teams. And debug issues and take control of partner system remotely with out using any other tool.