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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,061 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Stark .

Comprehensive Tool with AI, Needs Speed Enhancement

  • December 21, 2025
  • Review provided by G2

What do you like best about the product?
I like how Zoom Workplace combines everything in one platform, so I don't need separate apps for messaging, meetings, phone calls, etc. This centralized setup makes navigation and usage easy and quick, boosting my productivity during active meetings. The built-in AI is also really helpful. It can summarize meetings, generate drafts, find useful information quickly, and take notes for me. Additionally, the initial setup of Zoom Workplace was really quick for me.
What do you dislike about the product?
The app performance and speed could be improved and the collaboration features aren't best compared to others like Google Workspace or Notion.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to have all messaging, meetings, and phone features in one platform, which makes navigation easy and quick. The built-in AI helps by summarizing meetings, generating drafts, finding information quickly, and taking notes, boosting my productivity.


    Zoe S.

Effortless Collaboration and Seamless Presentations

  • December 20, 2025
  • Review provided by G2

What do you like best about the product?
Zoom makes it extremely easy to collaborate on calls with coworkers, share presentations, and send messages during calls.
What do you dislike about the product?
Opening a Zoom call from a link takes many more steps than it should.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is allowing my businesses to collaborate frequently and efficiently on calls. Verbal communication is the fastest way we get things done and Zoom enables us to do this from remote locations.


    Dhananjay kumar S.

Zoom workplace future for virtual meetings

  • December 20, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace is a dependable and user-friendly platform for virtual meetings, offering flexibility and convenience for conducting meetings and collaborating with others across different geographical areas. I appreciate Zoom Meetings for its excellent HD video and audio quality, as well as its screen sharing capabilities and features such as breakout rooms. The addition of the new AI companion has made tasks like note-taking and generating summaries much simpler.
What do you dislike about the product?
Zoom Workplace tends to run slowly on older mobile devices, which can be frustrating. Additionally, I wish it offered better integration with Microsoft products.
What problems is the product solving and how is that benefiting you?
This product offers both flexibility and convenience, making it easy to adapt to my needs and fit into my daily routine.


    Education Management

Good video collaboration

  • December 20, 2025
  • Review provided by G2

What do you like best about the product?
Very simple to use.
Easy and efficience.
Doesn't require much learning curve.
Easy to integrate with different calendars.
What do you dislike about the product?
Too many features leading to clutter
Audio quality and communication can be improved.
Bandwidth requirement is higher than Google Meet
What problems is the product solving and how is that benefiting you?
Helping in setting up virtual meetings and classrooms.
Collaborative white board is also helpful though I have used it in limited capacity.


    Amirhossein K.

User-Friendly with Essential Features, But Connectivity Needs Work

  • December 19, 2025
  • Review provided by G2

What do you like best about the product?
I use Zoom Workplace for online meetings, which helps me set up meetings without traveling, saving me time. I like the various features that make online communication easier, such as screen sharing. The screen sharing is a perfect tool for distance education. Additionally, it's a user-friendly software with easy setup, which I find very convenient.
What do you dislike about the product?
I think Zoom can improve their connectivity because sometimes, we have problem to connect. For instance, Zoom can improve their server size and capacity to make it better to have more people online at the same time.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to set up online meetings without traveling, saving time. Screen sharing makes online communication and distance education easier.


    Mahakdeep S.

Better than the Most

  • December 19, 2025
  • Review provided by G2

What do you like best about the product?
I really enjoy using the whiteboard; it feels incredibly smooth and effortless, almost like gliding a hot knife through butter.
What do you dislike about the product?
Sometimes, it can be quite difficult to locate the link needed to join.
What problems is the product solving and how is that benefiting you?
With the availability of recordings and transcripts, Zoom effectively addresses the challenge of documenting meetings and maintaining their records.


    Pawan K.

Effortless Collaboration and Smart AI Features Make Workflows Smoother

  • December 19, 2025
  • Review provided by G2

What do you like best about the product?
What I appreciate most about Zoom Workplace is the ease it brings to collaboration. The interface is straightforward, meetings proceed without issues, and all the tools I need—from chat to file sharing—are conveniently located in one place. I also value the AI features, such as meeting summaries and action items, which help save time and ensure everyone stays on the same page.
What do you dislike about the product?
At times, Zoom Workplace can seem a bit overwhelming because of the sheer number of features included, and it does take some time to figure out where everything is located. Additionally, getting used to managing meeting settings and notifications can be somewhat challenging in the beginning.
What problems is the product solving and how is that benefiting you?
Zoom Workplace enables us to deliver urgent support to users by maintaining an open meeting throughout our shifts, allowing anyone to join immediately when assistance is required. The addition of new AI features has made transcribing and generating meeting notes effortless, which not only saves time but also enhances accuracy. Furthermore, the tools for managing breakout rooms and participants have simplified the process, making collaboration more seamless and efficient.


    subhash r.

Reliable, Easy-to-Use Platform with Excellent Audio and Video Quality

  • December 19, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace is the best easiest easy to use and reliability product for perform to delivers best audio and video quality on basis of internet then you can crete a meeting for day to day and one to one or one to all. and you can share your screen and video recording and good communication about all join members.it is secure to use.
What do you dislike about the product?
There are more useful product but there are some drowbacks of this product is that is the product used all the sectors and used advanced features and admin setting but when new user are not easily used to this. when we used large meeting that used many conjume max memory and major is internet because internet is the key point of this without this we do not crete and join meetings.
What problems is the product solving and how is that benefiting you?
There are many tools for meetings, calling and messaging but zoom workplace is best for single platform for this using.you can record, transfer files and others. this product are centralized admin control for helping consistent policies.


    Information Technology and Services

All-in-One Collaboration with Seamless Recording

  • December 19, 2025
  • Review provided by G2

What do you like best about the product?
Zoom offers a recording feature that allows us to capture sessions and review them at a later time. Additionally, it serves as a unified platform that combines chat, meetings, and collaboration in one place.
What do you dislike about the product?
At the moment, I can't think of any issues, as it is currently meeting all our needs.
What problems is the product solving and how is that benefiting you?
It helps us work together more efficiently, and its consistency across all devices makes collaboration smoother.


    Sam .

Convenient and Reliable for Seamless Meetings

  • December 19, 2025
  • Review provided by G2

What do you like best about the product?
I find Zoom Workplace to be very convenient and easy to use. I like the buttons and keys tab, which are located in places that are easy to reach, so I don't really struggle compared to other meeting software. I appreciate its reliability, especially during meetings, and the fact that it has no issues with connectivity. The setup was pretty straightforward too, as all I had to do was load it onto my PC, use my company email, and everything was good to go. I rate it highly for its overall convenience and reliability.
What do you dislike about the product?
I'd like a wider range of background options and the ability to import my own pictures to use as backgrounds. I think incorporating that in Zoom Workplace would be really helpful.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps my team stay connected and brainstorm effectively across large distances, facilitating meetings and dialogues to solve issues.