Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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Zoomerang
What do you like best about the product?
the software has good audio and picture, the capacity for blurring the background, and making yourself mute, chat is very helpful, and the time to use it for free is good.
What do you dislike about the product?
Sometimes I try creating a zoom meeting is a bit confusing sometimes and the instructions are not very clear. Also, many people are not aware of the live captions
What problems is the product solving and how is that benefiting you?
I would like to meet my team without worrying too much about having to establish my settings every time we connect - instructions for managing the account are not clear.
Works easily and as described
What do you like best about the product?
How quickly I can create a meeting and send it off to the appropriate party, the Ability to record and send to colleagues, and the quality of connection has always been good for me
What do you dislike about the product?
I don't really dislike anything about zoom, one thing that I struggle with the most is a personal problem, in that I always forget to uncheck the required entrance boxes for admission to my zoom meeting. I don't like providing my clients with a pass code, so I would like to be able to set up a standard screen that would always be waiting room option
What problems is the product solving and how is that benefiting you?
Zoom solved so many problems for me at the start of the pandemic, being able to do my job fully remote has been pivotal to my business and to the access for my clients to receive my care
Works great most of the time
What do you like best about the product?
It's great to be able to conduct a meeting or visit with family with audio and video. Many good features to Zoom, even the free version. They are adding more features.
What do you dislike about the product?
Not being able to reach tech support via phone on some of the versions. It would be nice to have you tube video's on "how to use" one for PC's, one for Mac and one for Andriod phones and one for iphones as it can be complicated for users. Sometimes times I get kicked out and have to log in again - and it doesn't make a difference what computer I am on. I aso have dual monitors and like to keep a zoom call on one and work on the other and that's usually when I get kicked out.
What problems is the product solving and how is that benefiting you?
Ability to meet with people who are traveling or not at your location - that ability is amazing.
Zoom has been very helpful in growing my business. Especially during Covid.
What do you like best about the product?
I love all the tools and functions Zoom has added lately. It helps me hold meetings globally and I love the screenshare options. It's also get to beable to have so many people on a meeting.
What do you dislike about the product?
I do dislike having to move settings and windows around when I'm trying to host a presentation.
What problems is the product solving and how is that benefiting you?
Hosting meetings with my team and showing my services to new clients.
Zoom makes remote teaching and tutoring possible
What do you like best about the product?
Zoom allows multiple ways to communicate: face-to-face, chat, and through sharing multimedia. Allow the widest range of participation by students of all levels and needs.
What do you dislike about the product?
The variability in settings makes it difficult to have an identical experience with all. The ability to annotate on other participants shared screen is sometimes available, and other times not.
What problems is the product solving and how is that benefiting you?
Most importantly, Zoom allows me to maximize my availability to clients by minimizing the turnover time between each client. No longer a 30-60min travel delay, just a switch in accepting the next participant into the meeting.
Zoom Makes Meetings Manageable
What do you like best about the product?
Zoom is incredibly easy to navigate and use. I started using Zoom for my business when everything moved online at the height of the pandemic and have never looked back!
What do you dislike about the product?
I would love for Zoom to integrate video filters/effects. I have tried using 3rd party applications like Snap Camera as a work around, but everytime Zoom updates (which is often), Snap Camera becomes buggy until they release an update. However, the most frustrating thing about Zoom is trying to connect with people who have never used Zoom before. I have had several meetings get off to a frustrating start because they didn't realize they had to create an account before joining a meeting.
What problems is the product solving and how is that benefiting you?
As a small business owner with clients all over the world, Zoom makes it easy for me to stay connected. Zoom makes virtual meetings feel much more personal, whether you're hosting a webinar or meeting one-on-one.
Effective, easy to use and ubiquitous so most people are familiar even when not tech savvy.
What do you like best about the product?
Simple to use, straightforward for non-tech savvy clients. It works reliably and is so common place now most people are at least some what familiar with it.
What do you dislike about the product?
It can occasionally be clunky, and doesn't work as well on a web platform as it does in the app.
What problems is the product solving and how is that benefiting you?
I use zoom for initial consults and work with clients virtually around the globe. I like that it is commonplace and that most people are at least familiar with it so when suggesting it to clients every one is able to work with it. It's simple, and while not as elegant or speedy as some platforms, it is solid and reliable.
Zoom provides easy access to video conferences
What do you like best about the product?
Obtaining a Zoom license was straightforward. Scheduling meetings in Zoom was simple. Using variable passcodes provides good security for meetings.
What do you dislike about the product?
It would be nice if there were easier ways to allow someone else to host a Zoom meeting I have scheduled. (I have been travelling when a meeting was scheduled and it was difficult for someone else to be able to host my meeting for me.)
What problems is the product solving and how is that benefiting you?
Zoom has allowed organizations I belong to to have access to a technology that would usually cost more than the cost of my Zoom license.
Zooming Through Business
What do you like best about the product?
I like connecting with business partners and colleagues in different physical locations.
What do you dislike about the product?
Nothing I can honestly think of. I'll just say settings are hard to find, many of my clients struggle.
What problems is the product solving and how is that benefiting you?
Meeting with people from different regions, being able to demonstrate and even take over their screen to train them and provide the recordings.
Zoom for business and presentations
What do you like best about the product?
Turning off chat so that people cannot have side conversations during meetings. It keeps meetings on task and limits distractions. I don't know how it compares to others.
What do you dislike about the product?
Limited space for recordings and having to keep cloud recordings. I'm still a novice on recording, so I'm not sure how it could be improved or I might just not know how to fix it yet.
What problems is the product solving and how is that benefiting you?
Being able to have presentations for companies with most of the employees who are remote. It allows me to be able to offer something for companies that have employees in different locations.
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