Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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Early Zoom Adopter
What do you like best about the product?
We started using Zoom long before it became ubiquitous during the pandemic. We needed better stability than Google Hangouts (which was also a poor choice for screen sharing) and we needed in-platform recording that Skype didn't offer, so Zoom was a great fit for us.
What do you dislike about the product?
I use Zoom pretty much every day so it has become second nature. The only downside is that saving chats wasn't intuitive until I was shown how--a little tougher than it needs to be.
What problems is the product solving and how is that benefiting you?
Zoom is my answer for both workplace, as well as the foundation I volunteer with--we use it for all our board meetings and other meetings as well. I was glad to bring Zoom there, years ago, as well.
Zoom Is Very Reliable
What do you like best about the product?
I love the breakout room capability to separate users into smaller groups during a large meeting. I like the ability to be playful with the video backgrounds as well.
What do you dislike about the product?
The biggest issue I have with Zoom is the removal of infinite meeting times for single basic business users. I understand taking this ability away from the general public, but taking this away from business users as well has caused issues. There should at least be a tradeoff for every license purchased, businesses will also be able to have 1 basic business user with unlimited meeting time for a two-person meeting.
What problems is the product solving and how is that benefiting you?
There are constantly updating the application. That is a massive plus because known bugs are constantly being patched. That also allows Zoom to come out with better features as well.
Zoom is a one of the best in market for Video Conferencing and Webinars
What do you like best about the product?
I use the premium subscription of zoom for all my corporate meetings. It is priced very competitively to other available vendors in market. It allows screen sharing, recording, audio/video and real-time chat features. The mobile app also works well. Overall I am quite happy using zoom.
What do you dislike about the product?
Concerning Sharing, there is a need for advanced features. Also, real-time collaboration and survey/pool features could act as added advantage. Assigning multiple co-hosts for a meeting could also be helpful.
What problems is the product solving and how is that benefiting you?
Webinars, Large Meetings, Video Conferences, Data/File Sharing, Chat, a mobile application for joining meetings, Recording the meetings, Changing BackGround of Video, Facilitation of Conference
Easy
What do you like best about the product?
I like how user friendly it is for people to use
What do you dislike about the product?
I wish that once you start a meeting, it would be easier to send the link to someone. Also the making anyone be able to share their screen not just host or co-host
What problems is the product solving and how is that benefiting you?
I am not sure
Excellent tool for video meetings - as long as bandwith is not a concern
What do you like best about the product?
Video and sound quality
Meeting Recording
Extensive Integrations
Whiteboard
Annotations - when someone is sharing their screen you can draw on their screen to point something out.
Breakout rooms - great for large team meetings for creating group conversations.
Meeting Recording
Extensive Integrations
Whiteboard
Annotations - when someone is sharing their screen you can draw on their screen to point something out.
Breakout rooms - great for large team meetings for creating group conversations.
What do you dislike about the product?
The constant updating, the more urgent the call the more likely it will force you to update making you late.
Can be a bandwidth pig when meeting with people with slower internet speeds causing lag, or packet drops from audio
Can be a bandwidth pig when meeting with people with slower internet speeds causing lag, or packet drops from audio
What problems is the product solving and how is that benefiting you?
Being able to meet with clients virtually, allowing salespeople to have more meetings in a day.
Reducing friction in remote teams, non-visual communication is vital to providing non-verbal communication to text-based communication. When anything can be potentially misunderstood always better to hop on a zoom meeting and sort it out.
Reducing friction in remote teams, non-visual communication is vital to providing non-verbal communication to text-based communication. When anything can be potentially misunderstood always better to hop on a zoom meeting and sort it out.
Apps make using zoom a no brainer
What do you like best about the product?
I like zooms core features. Its easy to create meetings in third-party apps (I use Dubsado and other calendar managers), and I have never had an issue. I have been exploring third-party apps that do live transcription and im excited to give those a go!
What do you dislike about the product?
I do wish it was easier to use zoom on a browser for those clients who dont have it installed. Its so popular that most do. I also wish the call in option was easier.
What problems is the product solving and how is that benefiting you?
I work remote so without zoom I would have an extremely hard time running my business and getting face time with my clients. Zoom solves the distance and communication issue.
My go-to for Video Conferencing
What do you like best about the product?
It's widely compatible across devices and can be used with or without having an account. The simplicity of its user interface is definitely a strong point - particularly on the mobile app
What do you dislike about the product?
The additional zoom apps could be simpler to install and preview. I've only browsed the "apps" tab once or twice and haven't found one worth installing. The process could be streamlined
What problems is the product solving and how is that benefiting you?
Conducting business across the country, both with individual colleagues and for recurring meetings with my organization on a national scale. Being able to attend appointments when the distances are too large & being able to live stream training meetings for new hires has changed how we set and conduct both.
Zoom makes my job and life easier
What do you like best about the product?
I like that Zoom has the capacity to have smaller meetings and host training that can be upwards of 100 people for my organization. Zoom also integrates well with it's apps and other platforms, which streamlines my experience with the platform.
What do you dislike about the product?
Zoom is mostly helpful. There have been a few times where the platform was down, but this doesn't happen often. Zoom is my go-to platform for all things interacting virtually.
What problems is the product solving and how is that benefiting you?
Zoom helps me to remain interactive in meetings, allows me to have longer, more intensive meetings without worry it'll disconnect and solves the digital divide between some of my clients who may be older and less technologically advanced. Zoom is quick and easy to learn.
Friendly, simple professional and convivial!
What do you like best about the product?
It is simple to use, has a friendly environment, and I can find the feature to create and share. I enjoy the quality and possibilities to be public and private.
What do you dislike about the product?
Sometimes it is difficult to find some features. but using the support it was always possible to solve difficult issues. Maybe what could be made better is breaking into rooms.
What problems is the product solving and how is that benefiting you?
I can do some hybrid formation and reach out to people in different places with great quality sound, video and sharing screen. For ongoing formation, it is very important!
Preferred Virtual Meeting Host
What do you like best about the product?
Zoom provides many different options to help professionals run meetings smoothly, including breakout rooms, polls and webinar formatting. It is also a great tool to bring friends and families from long distances together.
What do you dislike about the product?
While hosting a webinar, I did experience some difficulty when streaming the session through Facebook Live. It would be nice to have more clear integration between the platforms.
What problems is the product solving and how is that benefiting you?
Zoom helps me and my business conveniently connect with partners and colleagues. Using the platform saves us time from not having to travel to in-person meetings and allows greater flexibility.
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